Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Principal Technical Consultant - CSM

Company: ServiceNow

Location: Addison, TX / Remote

Posted Jan 22, 2025

Service Coordination

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Service Coordinator to manage IT services, ensuring timely resolution of customer issues and maintaining constant communication. The role involves coordinating service requests, documenting procedures, and monitoring SLAs. The ideal candidate should have at least 5 years of IT experience, expertise in incident, problem, and change management, and strong customer service skills. Kyndryl offers opportunities for career growth, diverse work environment, and comprehensive benefits.

Data Analyst, Operations & Fulfillment

Company: hims & hers

Location: Remote

Posted Jan 22, 2025

Hims & Hers Health, Inc. is seeking a Data Analyst for Operations Analytics. The role involves leveraging analytics to optimize business processes, uncover insights, and enhance efficiency. The analyst will work closely with cross-functional teams to analyze operational performance, identify trends, and develop actionable recommendations. Key responsibilities include owning the accuracy of downstream operational data, designing and maintaining dashboards, performing in-depth analysis, and communicating findings effectively. The ideal candidate should have 5-8 years of experience in data analysis, proficiency in SQL, and strong skills in data visualization and storytelling. Preferred qualifications include a degree in Mathematics, Statistics, or Data Analytics, and experience with healthcare or two-sided marketplace data.

Senior Software Engineer - Dataviz Core

Company: Datadog

Location: Paris, France / Remote

Posted Jan 22, 2025

Datadog is seeking a software engineer for the Data Visualization Team. The role involves creating high-scale, interactive visualizations using tools like TypeScript, React, Canvas API, D3 utilities, and WebGL. The ideal candidate is a JavaScript and frontend specialist with experience in data structures, algorithms, profiling, and optimization. They should have a strong product sense, be excited by interactivity and large datasets, and have experience with data modeling. Datadog values a hybrid workplace culture, offering benefits like new hire stock equity, continuous professional development, and mental health benefits.

Financial Analyst Lead

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos is seeking a Financial Analyst Lead for its Digital Modernization Sector. The role involves working on a $2.5B NASA program with annual revenue exceeding $200M. Key responsibilities include accurate financial reporting, forecasting, managing financial risks, collaborating with program teams, and driving reporting process enhancements. The ideal candidate should have a Bachelor's degree in accounting, 4-8 years of experience, and advanced Excel skills. They must possess strong analytical skills, a positive attitude, and excellent communication abilities. US Citizenship is required, and the candidate should be able to obtain a Public Trust clearance.

Channel Manager - Network Security

Company: Arrow Electronics

Location: Remote

Posted Jan 22, 2025

Arrow Electronics is seeking a Channel Manager for Network & Security. The role involves growing established partnerships, developing new business, and engaging partners. Key responsibilities include proactively calling and engaging with partners, onboarding new partners, and conducting outside sales meetings. The ideal candidate should have a 4-year degree, at least 6+ years of customer-facing direct sales roles, experience selling in the Channel and Network & Security technologies, and strong SF.com proficiency. Arrow offers competitive compensation, benefits, and growth opportunities. The position is full-time and remote, with potential travel requirements.

Senior Internal Communications Manager - People

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking an experienced Internal Communications professional for a remote role in the US. The role involves building and executing a strategic internal communications strategy, supporting the People team, and shaping the company culture. The ideal candidate should have 8+ years of Internal Communications experience, HR Comms expertise, and strong storytelling skills. They should be comfortable in a fast-paced, high-growth environment and be able to handle multiple projects. The role offers the opportunity to work with a high-caliber team, contribute to real-world impact, and grow professionally.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech East Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a minimum of 5 years of field sales or business development experience. Key responsibilities include developing and executing business development strategies, driving sales growth, and providing an elite customer experience. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00 and a comprehensive Total Rewards package, including health benefits, retirement programs, and paid time off.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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