Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

IT Manager, Internal Audit and IT SOX Compliance

Company: SoundHound, Inc.

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

SoundHound AI is seeking an experienced IT Manager for Internal Audit & IT SOX Compliance. The role involves collaborating with cross-functional teams to ensure compliance with regulatory standards, particularly IT SOX compliance. The candidate will design, implement, and test ITGCs, IT Automated Controls, and assess IPE. They will also monitor the organization to ensure the control environment adapts as the company evolves. The ideal candidate should have a Bachelor's degree in Information Systems, Finance, Accounting, or related field, with 12+ years of relevant experience in IT auditing. CISA certification is preferred. The role is remote-based, available throughout the US, excluding certain states. The salary range is $120,000 - $170,000 plus equity.

Sr. Manager, Data Analytics (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Sr. Manager, Data Analytics. This role involves working closely with finance metrics, leading data warehousing and modeling projects, and mentoring a team. The ideal candidate will have a BS degree, 6-10 years of data warehousing experience, and strong SQL, BI, and communication skills. Bonus points for a finance background, Sales/Deal Desk experience, and knowledge of Oracle CRM, Snowflake, and Tableau.

Lead Sourcing Specialist - Supplier Quality Engineering

Company: GE Aerospace

Location: Indianapolis, IN / Remote

Posted Jan 22, 2025

The job involves driving quality for assigned suppliers, including quality plan implementation and supplier audits. The role encompasses supplier qualifications, action plans, performance monitoring, and assisting key suppliers towards industrial standards. The position requires a Bachelor's Degree with 3 years of manufacturing quality experience, or equivalent. Desired qualities include humility, transparency, focus, leadership, and problem-solving skills. Benefits include healthcare, retirement plans, tuition assistance, and more. The base pay range is $94,400 - $125,900 USD annually, with potential for a discretionary bonus.

Senior Security Software Engineer

Company: DigitalOcean

Location: Canada / Remote

Posted Jan 22, 2025

DigitalOcean is seeking a Senior Engineer with a passion for internet safety. The role involves developing and deploying resilient security services, primarily in Go, and collaborating with other teams to design secure architectures. The ideal candidate should have 5+ years of software engineering experience, preferably with a security focus, and excellent communication skills. DigitalOcean offers a competitive salary, benefits, and opportunities for career growth and development.

Sr Product Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Sr Product Specialist, Human Genotyping Sales for the Midwest region. The role involves growing the company's presence in Human genotyping, focusing on Axiom product lines, and working with marketing and business partners. The successful candidate will develop and own annual and quarterly business plans, understand customer needs, and manage the sales process. A Bachelor's degree in a related field is required, with a Master's or PhD being desirable. At least 5 years of sales experience, preferably in genomics, is needed. The role is remote and requires approximately 40-50% travel.

Defensive Cyber Subject Matter Expert- Cryptography and Spectrum

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos Digital Modernization Sector is seeking a Subject Matter Expert (SME) Consultant in Cryptography and Spectrum to support their Defensive Cyber Operations (DCO) Practice Area. The role involves defining and curating the technical strategy and vision for the DCO Practice Area, collaborating with practice area management and Leidos Office of Technology (OOT) principals. The successful candidate will drive compelling and differentiated solutions for DCO digital modernization and Leidos-wide programs, acting as an industry thought leader and representing Leidos as the DCO technical thought leader. The role requires a Master's degree in Networking, Cybersecurity, or similar Technology, with 15+ years of related global or large-enterprise cybersecurity experience. The candidate must have comprehensive cyberspace domain experience, methodological experience with securing and scaling solutions using cloud-native, Agile, DevSecOps, and Site Reliability Engineering expertise. Strong oral and written communication skills, along with public speaking skills, are essential. The role offers a competitive pay range of $148,850.00 - $269,075.00.

Machine Learning Engineer II

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Atlassian offers flexible work options, including remote work, and is a distributed-first company. Jira Service Management (JSM) empowers teams to collaborate at high-velocity, enabling them to deliver outstanding service experiences. The Agent AI team focuses on improving agent productivity using AI. They are seeking a machine learning expert with 4+ years of experience, proficiency in Python or Java, and knowledge of Spark and cloud data environments. Atlassian values diverse perspectives and offers comprehensive perks and benefits.

Director Account Services Mid-Atlantic

Company: Delta Dental Ins.

Location: Gunnison, CO / Remote

Posted Jan 22, 2025

Delta Dental is seeking a dynamic Director of Account Services with a minimum of 12+ years in the healthcare or employee benefits industry. The role involves driving revenue growth, client retention, and strategic management of inforce customers. The ideal candidate will lead and inspire a high-performing team, foster strong relationships with key brokers and client groups, and have a client-centric mindset. They must possess strategic vision, strong problem-solving skills, and a valid State life and producer license. The position requires up to 50% travel within the Mid-Atlantic states and offers a competitive base pay range of $122,400 - $265,100.

Technical Account Manager - FA&D - Remote

Company: Ansys

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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