Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior Manager, Revenue Operations

Company: EVERFI

Location: Remote

Posted Jan 22, 2025

EVERFI, a global tech company, specializes in social impact education addressing societal issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners. Recognized as a World's Most Innovative Company by Fast Company and featured on Fortune Magazine's Impact 20 List, EVERFI is backed by notable investors including Jeff Bezos and Eric Schmidt. The Senior Manager, Revenue Operations optimizes sales processes, maintains cross-functional alignments, and improves sales performance. Responsibilities include analyzing sales metrics, ensuring CRM data accuracy, driving team adoption of CRM, and identifying business risks. Required skills include a finance/accounting degree, 4-5 years of Sales Operations experience, Salesforce expertise, and strong analytical skills.

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 22, 2025

Principal Software Engineer

Company: Procore Technologies

Location: Austin, TX / Remote

Posted Jan 22, 2025

Procore Technologies is seeking a Principal Software Engineer to join their mission to digitize the construction industry, one of the world's least digitized and most dangerous sectors. The role involves developing the Universal Tool Platform (UTP), a centralized platform for managing all construction data and capabilities. The successful candidate will drive the end-to-end architecture of the meta-driven UI and API platform, architect, design, implement, test, and deploy high-quality code, and contribute to core initiatives and innovative technical projects. Procore offers competitive benefits, flexible work locations, and a culture that encourages ownership and new ideas.

Funding Specialist

Company: LendingHome

Location: Remote

Posted Jan 22, 2025

Kiavi, previously LendingHome, is a leading U.S. lender to real estate investors, empowering them with technology and innovative financing solutions. Founded in 2013, Kiavi has funded $7.8 billion across 35,000+ projects, aiming to revitalize aged U.S. housing stock. With over 400 employees, they've won numerous awards and lend in 27 states plus Washington, D.C. The Funding Specialist role involves guiding loans post-closing, ensuring a smooth borrowing experience, and fostering relationships with closing agents, brokers, and borrowers.

Manufacturing Engineer

Company: GE Vernova

Location: Cần Giờ, Vietnam / Remote

Posted Jan 22, 2025

This job description outlines a Manufacturing Engineering role that involves executing standard operational tasks, broadening technical knowledge, and contributing to team and company goals. The role requires a basic experience in Manufacturing & Manufacturing Engineering, comparable to a Bachelor's degree or relevant experience. Key responsibilities include executing tactical tasks, supporting policy/strategy, and potentially leading a junior team. Strong communication skills are desired, along with the ability to document, plan, and execute programs. The position is remote and does not offer relocation assistance.

Vice President, Enterprise New Business (FCN)

Company: EVERFI

Location: Remote

Posted Jan 22, 2025

EVERFI, a global technology company, is recognized for its social impact through education, addressing issues like financial wellness and mental health. Founded in 2008, it has reached over 41 million learners worldwide. The company's innovative approach has earned it spots on Fast Company's World's Most Innovative Companies list and Fortune's Impact 20 List. EVERFI is seeking a Vice President of Enterprise New Business to drive business development, build new client relationships, and acquire new logos. The role involves educating institutional leaders about EVERFI's solutions and driving value in large organizations, particularly focusing on the Financial Capability Network product offerings. The ideal candidate should have a Bachelor's degree, preferably an MBA, and at least 7 years of experience in selling e-learning or SaaS solutions to large corporations. They must possess strong business acumen, excellent communication skills, and the ability to navigate cross-functional teams.

Senior Software Engineer, CDS - Member Healthcare Journey

Company: Grand Rounds Health

Location: Remote

Posted Jan 22, 2025

Included Health, a healthcare company, is seeking a Senior Software Engineer / Technical Lead. The role involves driving impactful projects for the Member Healthcare Journey team, focusing on clinical data APIs and models. The engineer will establish and advance the roadmap for a new internal Clinical Data API, aiming to provide an aggregated view of a member's healthcare journey. Success is defined by high personal output, effective communication, and mentoring engineers. The company values stellar engineering leadership, critical thinking, and influence, with a tech stack including Go, Python, Django, GraphQL, HL7 FHIR, and more.

Staff IT Systems Engineer

Company: Procore Technologies

Location: Remote

Posted Jan 22, 2025

Procore Technologies is seeking a Staff IT Systems Engineer to join their team. The role involves designing, integrating, automating, and managing corporate IT systems, including Google, Okta, Active Directory, Slack, Zoom, etc. The engineer will partner with various teams to assess technical details, diagnose complex issues, and communicate with leadership. Key responsibilities include implementing and integrating enterprise SaaS platforms, assisting in product rollouts, working closely with other engineering teams, ensuring compliance with IT policies, and maintaining documentation. Procore is looking for candidates with a Bachelor's Degree in Computer Science or related field, 8+ years of IT experience, hands-on experience with Enterprise SaaS platforms, automation skills, and strong team collaboration abilities.

Director, Digital Sales Executive (9823)

Company: Coupa

Location: São Paulo, Brazil / Remote

Posted Jan 22, 2025

Coupa, a leading total spend management platform, offers a community-generated AI system informed by trillions of dollars of spend data. The company empowers businesses to make smarter, more profitable decisions, improving operating margins. Coupa values a collaborative culture, innovation, and global impact. The role of a Digital Sales Executive involves new business development, account development, lead generation, and partnering with the field sales force. The ideal candidate should have a proven track record in lead generation, CXO level sales experience, and excellent interpersonal skills.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages