Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Technical Artist, Metaverse

Company: Meta

Location: Remote

Posted Jan 22, 2025

Meta is seeking a dedicated Technical Artist with 7+ years of experience in real-time experiences, shader languages, and game/real-time profiling. The role involves collaborating with engineering and design teams, developing content across devices, and managing pipelines. Preferred qualifications include deep knowledge of real-time graphics pipeline concepts, interest in emerging technologies, and low-level programming experience. Meta offers a competitive salary, benefits, and opportunities to shape the future of social technology.

Account Executive, Mid Market (EST/CST)

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a dynamic sales professional to bring IoT solutions to mid-sized customers. The role involves building Samsara's business, managing trials, and selling to executives and CXOs. The ideal candidate should have 2+ years of full-cycle sales experience, a proven track record of consistent quota achievement, and a growth mindset. The position is remote, open to US candidates except those in the NYC Metro Area, and requires working hours in EST/CST. Samsara offers competitive compensation, benefits, and a flexible working model.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, is seeking a highly skilled AR Partner Finance Consultant. The role involves liaising between Finance and Partner and Product Management teams, tracking programs, researching standards, reconciling records, and managing cash collection. The ideal candidate should have excellent analytical skills, relevant experience, and strong communication abilities. CDW offers a diverse culture, competitive benefits, and opportunities for career growth.

Infrastructure / Site Reliability Engineer - Tempus

Company: The PNC Financial Services Group

Location: Remote

Posted Jan 22, 2025

PNC is seeking a remote Infrastructure Site Reliability Engineer for its Tempus Technologies organization. The role involves enhancing the reliability and performance of applications and infrastructure, automating processes, and collaborating with cross-functional teams. The ideal candidate should have proven experience as a Site Reliability Engineer, strong expertise in cloud platforms and container orchestration, and proficiency in scripting languages. PNC offers a comprehensive range of benefits, including medical, dental, vision, life insurance, disability protection, 401k with PNC match, and more. The base salary range is $55,000 - $175,250, depending on geographic location, market data, and individual skills, experience, and education.

Compliance Technology KYC Data Analyst

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a tech-savvy individual with strong data analytics and SQL skills for a role in their Compliance Technology Team. The ideal candidate should have experience in AML/KYC Customer Risk Scoring models, transaction monitoring, and KYC technologies. They will be responsible for building and enhancing risk scoring models, collaborating with product and engineering teams, and writing clear documentation. Coinbase values diversity and offers an intense, fast-paced work environment. The role is remote and requires a commitment to equal opportunity.

AR Consultant

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, is seeking a highly skilled AR Partner Finance Consultant. The role involves liaising between Finance and Partner and Product Management teams, tracking programs, researching standards, reconciling records, and managing cash collection. The ideal candidate should have excellent analytical skills, relevant experience, and strong communication abilities. CDW offers a diverse culture, competitive benefits, and opportunities for career growth.

Regional Alliances Manager, Public Sector/Healthcare (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity, is seeking a Regional Alliances Manager for its Public Sector and Healthcare segment. The role involves developing a business plan, maintaining industry knowledge, coordinating with Channel Solution Architects, and strategizing with field marketing. The ideal candidate should have 5+ years of channel sales experience, a proven track record of quota over-achievement, and experience selling to public sector or healthcare customers. Strong leadership, communication, and organizational skills are required. CrowdStrike offers a remote-first culture, competitive compensation, and comprehensive benefits.

Account Manager

Company: Point

Location: Remote

Posted Jan 22, 2025

Service Specialist - Tempus

Company: The PNC Financial Services Group

Location: Remote

Posted Jan 22, 2025

Tempus Technologies, a company specializing in secure payments, is seeking a Service Specialist. The role involves providing technical support, issue resolution, feature implementation, and documentation for Tempus solutions. The position is remote and offers opportunities for career advancement. Preferred skills include change management, debugging, process improvements, relationship building, and root cause analysis. The role requires a university degree, 1 year of professional experience, and adherence to PNC's risk management framework. The base salary ranges from $37,000 to $737,000, with incentives based on company and individual performance. PNC offers comprehensive benefits, including health insurance, life insurance, disability protection, 401k with match, and a robust wellness program.

Security Architect

Company: Kyndryl

Location: Hoofddorp, Netherlands / Remote

Posted Jan 22, 2025

Kyndryl, a company specializing in designing, building, managing, and modernizing mission-critical technology systems, is seeking a Security Architect for the Ministry of Defense. The role involves contributing to the design of secure IT and security solutions within the Grensverleggende IT-programma (GrIT) of Defense. The successful candidate will evaluate existing security requirements, identify potential gaps, and propose improvements based on the latest trends and possibilities in security, cloud, and IoT domains. They will work with multiple stakeholders, both technical and non-technical, to explain security risks and convince them of proposed solutions. The role requires Dutch nationality, fluency in Dutch, and the ability to work from one of the specified locations: Soesterberg, Den Helder, or Maasland. Kyndryl offers a competitive salary, educational programs, diverse growth opportunities, an inclusive culture, and various benefits including flexible work hours, remote work options, and a generous pension plan.

FP&A Senior Analyst

Company: Equinix, Inc

Location: Amsterdam, Netherlands / Remote

Posted Jan 22, 2025

AR Consultant

Company: CDW

Location: Remote

Posted Jan 22, 2025

CDW, a Fortune 200 leader, is seeking a highly skilled AR Partner Finance Consultant. The role involves liaising between Finance and Partner and Product Management teams, tracking programs, researching standards, reconciling records, and managing cash collection. The ideal candidate should have excellent analytical skills, relevant experience, and strong communication abilities. CDW offers a diverse culture, competitive benefits, and opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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