Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Backend C# Developer - REMOTE EST

Company: Veeam

Location: Alpharetta, GA / Remote

Posted Jan 22, 2025

Veeam Software is seeking a skilled C# developer with deep understanding of the Windows platform and experience in public cloud development (Microsoft Azure, Office 365, etc.). The role involves developing and supporting Veeam Backup for Office 365, communicating with product development team, planning features, and training new team members. Technologies to be used include .NET 6, Visual Studio 2022, Rider, Microsoft TFS, Git, Jenkins, TeamCity, Azure, Office 365, and various databases. The ideal candidate should possess strong analytical skills, teamwork ability, and potentially secure US government clearance.

Order Management Coordinator

Company: Bluebeam

Location: Brisbane, Australia / Remote

Posted Jan 22, 2025

Bluebeam, a company revolutionizing the construction industry with smart software solutions, is seeking an Order Management Administrator/Coordinator for their APAC team. The role involves processing orders, verifying their validity, and communicating with various teams, customers, and resellers. This is a full-time, entry-level position that can be fully remote or hybrid based in Brisbane. Bluebeam values both competence and character, emphasizing a team-based approach and 'Be better together' philosophy. Desirable skills include experience in administrative duties, order processing, or billing, proficiency in CRM systems like NetSuite and Salesforce, and strong communication skills. The company offers competitive compensation, work-life balance, continuous professional development, and a people-focused, entrepreneurial culture.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 22, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Careers at Swiftly: Open Application

Company: Swiftly

Location: San Francisco, CA / Remote

Posted Jan 22, 2025

Athlete Evaluator

Company: Area Scouts

Location: New Century, KS / Remote

Posted Jan 22, 2025

BANCO DE TALENTOS - Software Development Engineer (Pessoa com Deficiência)

Company: WEX

Location: Remote

Posted Jan 22, 2025

The WEX company is committed to fostering an inclusive workplace that celebrates diversity and encourages employees to be authentic. They are currently seeking a professional with a disability for a growing career opportunity. The role involves working in an Agile environment, performing quality control tasks for various teams, collaborating with product owners, development teams, and other stakeholders. The ideal candidate should have experience in quality control testing, automation, data science, and coding. Proficiency in C# or Java, Selenium, OOP, and performance testing tools like Jmeter or NeoLoad is required. Experience with CI/CD automation integration using Azure DevOps, Bamboo, or Jenkins, and AWS tools is also desired.

Senior Software Engineer - Distributed Systems

Company: Datadog

Location: Boston, MA / Remote

Posted Jan 22, 2025

Datadog is seeking a Distributed Systems engineer to design, implement, and manage foundational platforms for their applications. The role involves working with high-volume data pipelines, using languages like Go, Java, Rust, or C++, and open-source components such as Kafka, Redis, Cassandra, and Elasticsearch. The company values a strong office culture, offering hybrid work arrangements for work-life balance. The ideal candidate should have a scientific degree, significant backend programming experience, and a passion for problem-solving in a fast-paced startup environment. Benefits include stock equity, professional development, mentorship, and comprehensive global benefits.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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