Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Senior ETL Developer

Company: Anthology

Location: Boca Raton, FL / Remote

Posted Jan 22, 2025

Anthology, a leading EdTech company with a global reach, is seeking a Senior ETL Developer. The role involves developing and maintaining ETL processes for system data migration, collaborating with cross-functional teams, and designing data architecture. The ideal candidate should have a Bachelor's degree in computer science or related field, at least 4 years of ERP experience, and solid knowledge of SQL Server. Preferred skills include experience with Microsoft BI Stack tools, Azure SQL, and DevOps. The company offers a competitive pay range of $100,500 - $112,000/year and values diversity and inclusion.

iOS Developer

Company: Mobica

Location: Remote

Posted Jan 22, 2025

Mobica is a global software services company with offices in Europe and the USA. They partner with businesses across various industries, providing engineering expertise across the entire technology stack. Mobica is known for working with well-known global brands and developing widely used tech. They empower their employees to develop skills, push boundaries, and advance their careers. Mobica values open communication, inclusivity, and equal opportunities. They offer flexible working hours, training programs, and a supportive multicultural environment. The company is currently seeking a highly skilled iOS Developer with extensive experience in iOS development using Swift.

Partner Sales Specialist

Company: Autodesk

Location: Remote

Posted Jan 22, 2025

Autodesk is seeking a Partner Manager for its Construction Cloud in India. The role involves defining and executing Autodesk's strategy for scaling the Construction Cloud through the partner ecosystem. The successful candidate will work with various teams to design programs and achieve agreed-upon outcomes. They should have experience in cloud/SaaS native vendor or transitioning to the cloud, and a background in sales, customer success, or strategy leadership roles. The role requires 7+ years of partners-related roles and current experience in a high-growth software enterprise company with SaaS/Cloud business models. Travel is required. Autodesk offers a competitive compensation package, emphasizing discretionary annual cash bonuses, commissions for sales roles, and a comprehensive benefits package.

Senior Software Engineer

Company: imgix

Location: Remote

Posted Jan 22, 2025

Imgix is a leading platform for real-time image management, optimization, and delivery services. The company is committed to combining images, data, and intelligence to solve customer problems. They offer cutting-edge technologies and opportunities for employees to significantly impact the company's direction. The role involves designing elegant solutions, writing clean code, and collaborating effectively in a team. The ideal candidate should have 5+ years of experience in C or C++, 2+ years in Python, Java, Go, or similar, and experience with cloud-based services for visual media. Bonus qualifications include experience with GPU shaders, CUDA, compute in Vulkan/OpenGL, image recognition, and AI model training.

Marketing Director, Contract SME

Company: Agiloft

Location: Remote

Posted Jan 22, 2025

Agiloft is a leading global provider of contract lifecycle management (CLM) software, trusted by organizations worldwide. The company's flexible Datafirst Agreement Platform (DAP) enables efficient contract management from proposal to signing and leveraging. Agiloft employs artificial intelligence and robust integration capabilities to deliver intelligent and autonomous solutions. The company has a high customer satisfaction rate, with nearly 100% of new customers being satisfied and 97% renewing annually. Agiloft is committed to fostering a diverse and inclusive workplace, offering employee resource groups, work-life balance, and a vibrant company culture. The Marketing Director Contract SME role involves increasing Agiloft's awareness, growing the pipeline, enabling sales teams, and prioritizing product development requirements. The ideal candidate should have at least three years of experience in Legal Operations, experience with CLM, and a proven track record in developing content and managing messaging and competitive analysis.

Gameplay Engineer

Company: Theorycraft Games

Location: Remote

Posted Jan 22, 2025

The company is seeking a collaborative and curious Engineer to join their Gameplay team. The ideal candidate will have experience in cross-discipline collaboration, comfort with other people's code, empathy for players, and proficiency in C++, Unreal Engine, and running a game as a service. The company values a small, fast-paced environment with a focus on winning, moving quickly, and shipping early. They offer competitive compensation, including equity, and a range of benefits such as unlimited PTO, health insurance, and an annual game budget. The company supports distributed work within 3 timezones of PST and offers family-friendly policies.

Senior Accounts Receivable Specialist

Company: Intelerad Medical Systems

Location: Remote

Posted Jan 22, 2025

Intelerad, a global medical imaging solutions provider, is seeking a Senior Accounts Receivable Specialist. The role involves managing accounts receivable, invoicing, billing, and collections processes. The ideal candidate should have a Bachelor's degree in Accounting or Finance, experience in accounts receivable management, proficiency in accounting software, strong analytical skills, and excellent communication abilities. The company is committed to equal employment opportunities and is dedicated to improving patient outcomes.

Customer Care Associate, Remote in Alberta, Canada

Company: Carewell

Location: Remote

Posted Jan 22, 2025

Carewell is seeking a Customer Care Associate in Alberta, Canada. The role involves providing top-tier service to family caregivers, handling customer needs, and advocating for them. The ideal candidate should have 1-2 years of customer service experience, strong service skills, and proficiency in computer and typing skills. They must be empathetic, solution-oriented, and comfortable with sensitive situations. Carewell offers competitive pay, remote work, and a sign-on bonus. The company is dedicated to making caregiving easier and is a fast-growing, customer-centric business.

Behavioral Health Customer Success Manager

Company: Office Practicum

Location: Fort Washington, PA / Remote

Posted Jan 22, 2025

The Customer Success Manager (CSM) - BH is responsible for ensuring customer success and loyalty throughout their journey with Nextstep. This role involves developing and managing project plans, leading client onboarding and training sessions, providing high-level product support, and collaborating with cross-functional teams. The ideal candidate should have a customer-focused approach, project management skills, and extensive knowledge of NSS. A Bachelor's degree and 5 years of client-focused experience are required. The role involves travel to client sites up to 25% and offers a salary of $65,000 - $75,000 per year.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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