Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Customer Success Manager

Company: Cornerstone OnDemand

Location: Mühlhausen, Germany / Remote

Posted Jan 22, 2025

Senior Solution Sales Executive - IT Workflows (Telco/Media/Tech)

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader founded in 2004, is seeking a Solution Sales Executive for its IT Workflows products. The role involves supporting strategy and solution wins, providing input to account planning, and coaching team members. The ideal candidate should have experience selling into Telco or Media Tech accounts, 7+ years in specialty solutions, and understanding of business sales processes. Travel of 30-50% is required. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Senior Account Executive (Federal)

Company: Equinix, Inc

Location: Herndon, VA / Remote

Posted Jan 22, 2025

Executive Account Director, Business Development (Biopharma) - US, Remote Northeast

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job involves securing and retaining business for PPD through professional sales activities, positioning the company as a primary provider for clinical development work. The role includes developing proposals, negotiating contracts, and ensuring client satisfaction. Essential functions also involve making cold calls, maintaining a sales database, and mentoring junior staff. A scientific, sales, or marketing background with pharmaceutical/biopharma focus is required, along with excellent interpersonal skills. The position requires 25-50% travel, both domestic and international, and involves working in an office environment with occasional site visits.

Temporary Accounts Payable Specialist

Company: Kairos Power

Location: Albuquerque, NM / Remote

Posted Jan 22, 2025

Kairos Power, a nuclear energy technology company, is hiring a Temporary Accounts Payable Specialist for approximately 4 months. The role involves daily accounting processes, invoice verification, vendor payment batches, and maintaining accurate vendor information. The ideal candidate should have an associate's degree in accounting or related field, 1+ years of accounts payable experience, and strong attention to detail. The company offers competitive compensation, medical benefits, and a collaborative work environment. The position is remote and involves working with sensitive information subject to export control restrictions.

ASIC Engineer, Power

Company: Meta

Location: Remote

Posted Jan 22, 2025

Meta is seeking ASIC Power Engineers to work on power/performance optimizations for large complex disaggregated ASICs. The role involves working with Architecture and Design teams, defining power specifications, developing power modeling infrastructure, and optimizing designs for low-power. The ideal candidate should have 10+ years of experience in power arch specification, modeling, and design with C++/Python, and knowledge of ASIC design process.

Project Manager | Remote US

Company: Coalfire

Location: Remote

Posted Jan 22, 2025

Coalfire is seeking a Project Manager with at least 3 years of experience in project management, 1 year in a client-facing consulting environment, and 1 year in the cybersecurity industry. The role involves full project life cycle management, working with Cyber Security Services Pen Testing teams, and managing client relationships. The ideal candidate should have a Bachelor's Degree or equivalent in Project Management, Business Administration, or a related field. They should be able to structure and lead cross-functional teams, demonstrate understanding of Project Management methodologies, and have proven success managing multiple projects simultaneously. Bonus points for PMP, CSM, PgMP, or related certifications. Coalfire offers a flexible work model, prioritizes connection and wellbeing, and provides competitive perks and benefits.

Data Engineer

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Quality Engineer I

Company: AppFolio

Location: Remote

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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