Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Director, HR Service Center Leader

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Kyndryl is seeking an experienced HR Shared Service Center Leader to oversee day-to-day operations, develop HR strategies, and ensure compliance with company policies. The role involves managing HR service delivery processes, driving transformation, and providing coaching to team members. The ideal candidate will have a growth mindset, customer focus, and strong interpersonal skills. Kyndryl offers a competitive salary, professional growth opportunities, and a dynamic work environment.

2025 Summer Business Administration/Legal & HR Intern

Company: Hitachi Energy

Location: Raleigh, NC / Remote

Posted Jan 22, 2025

Hitachi Energy is offering a 12-week, full-time, paid summer internship program for students with diverse backgrounds in Business Administration, Legal, Finance, or HR. The internship aims to provide a comprehensive learning experience, involving meaningful projects and real work that impacts the organization and the intern's professional development. Interns will work on global projects, build a diverse network, and gain hands-on experience. The company encourages innovative thinking and is looking for candidates who are self-motivated, effective team players, and have work authorization in the US.

Health Representative - CV

Company: Pfizer

Location: Remote

Posted Jan 22, 2025

The role of a Health Representative at Pfizer involves introducing new medicines and digital services to enhance patient care. The representative will engage with Health Care Professionals (HCPs) on science-based brand messages and broader content related to disease status. They will also act as a point of contact for seamless, compliant connections to Pfizer SMEs and resources. The role requires onboarding customers to new platforms, managing key performance parameters, and having a solid knowledge of the pharmaceutical industry. A Bachelor's degree in Science or healthcare, along with 2-3 years of selling experience, is preferred.

Software Engineer II (Remote Eligible)

Company: Smartsheet

Location: Bellevue, WA / Remote

Posted Jan 22, 2025

Smartsheet is inviting applications for a software engineer role, offering an opportunity to build reliable back-end services and front-end components using Java, AWS, Terraform, React, JavaScript, TypeScript, HTML, and CSS. The role involves participating in code reviews, architectural discussions, and quality assurance with a focus on test automation and code coverage. The ideal candidate should have 3+ years of software development experience with full stack technologies, 1+ year of cloud technology experience, and a degree in Computer Science or related field.

Mechanical Engineer (m/f/d) - Data Centre

Company: Flex

Location: Remote

Posted Jan 22, 2025

Flex, a diversified manufacturing partner, is seeking a Mechanical Engineer (m/f/d) for a role in Frankfurt am Main, Germany. The engineer will be responsible for maintenance/installation works, managing equipment despatched to construction sites, and overseeing mechanical fitting and assembly of switchgear. The ideal candidate should be an electrician with LV Switchgear knowledge, self-motivated, detail-oriented, and fluent in English and German. Flex offers an exciting global organization, challenging projects, and opportunities for growth. The company is committed to diversity and inclusion, fostering a culture of belonging and respect.

Project Manager - Global Clinical Supplies

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Project Manager/Sr Project Manager for their Global Clinical Supplies Team in the EMEA region. The role involves managing full supply chain oversight for complex global clinical trials, ensuring compliance with company and client requirements, and representing the department internally and externally. The ideal candidate should have excellent communication skills, leadership abilities, and a strong focus on customer service. Thermo Fisher Scientific offers competitive remuneration, benefits, and a mission to make the world healthier, cleaner, and safer.

Senior Technical Accounting Manager

Company: Twilio

Location: Remote

Posted Jan 22, 2025

Twilio is seeking a Senior Technical Accounting Manager to join their Technical Accounting & SEC Reporting Team. The role involves ensuring accurate recording and reporting of complex financial transactions in compliance with accounting standards and regulations. The candidate will provide technical accounting guidance, lead projects, and work cross-functionally with various internal teams. Qualifications include a Bachelor's Degree in Accounting or related field, CPA certification, 10+ years of accounting experience with a focus on technical accounting, in-depth knowledge of US GAAP, strong analytical skills, and excellent communication abilities. The role is remote and based in Alberta, Ontario or British Columbia, Canada.

Audio Data Collection Project - Malay

Company: TELUS Digital

Location: Remote

Posted Jan 22, 2025

TELUS International is looking for participants to record utterances in Malay language using their Android mobile phone. The task requires specific instructions and can be completed remotely from home. Participants must be 18+, have access to an Android mobile phone, and fluency in English. Payment is $12 USD upon successful completion.

CloudHealth Global Strategic Program Manager

Company: Arrow Electronics

Location: Remote

Posted Jan 22, 2025

Arrow Electronics' CloudHealth division is seeking a Global Strategic Program Manager. The role involves developing and managing relationships with suppliers, customers, and vendors, implementing business development initiatives, and driving sales growth. The ideal candidate should have over 12 years of experience in IT sales strategy, strong communication skills, and the ability to build strategic business relationships. The position is fully remote with occasional travel requirements. Arrow offers competitive compensation, benefits, and growth opportunities.

Territory Account Rep

Company: nVent

Location: Xi'an, China / Remote

Posted Jan 22, 2025

Senior Frontend Engineer, Web

Company: Speechify

Location: Remote

Posted Jan 22, 2025

Speechify is a fast-growing company offering a unique service that converts text into audio, making information more accessible. They are seeking a JavaScript Engineer to join their Web team, with the ideal candidate having experience in building and scaling complex engineering systems. The role involves actively shipping production code, working closely with product teams, and contributing to product discussions. The company offers a competitive salary, a collegial atmosphere, and a commitment to building a great asynchronous culture.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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