Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Clinical Territory Associate

Company: Intuitive

Location: Boston, MA / Remote

Posted Jan 22, 2025

Intuitive is a company dedicated to minimally invasive care, utilizing innovative technology and a diverse team. They offer a 24+ month developmental role, Clinical Territory Associate (CTA), based in Boston, MA. The CTA will assist sales representatives, guide technical in-services, sell advanced technology benefits, and manage administrative tasks. Qualifications include a Bachelor's degree, 1-year leadership/sales experience, strong interpersonal skills, and ability to travel. Intuitive is an Equal Employment Opportunity employer, offering competitive compensation packages.

Manager, Sales Engineering - Enterprise Select

Company: Samsara Inc.

Location: Remote

Posted Jan 22, 2025

Samsara, a NYSE listed company, is seeking an experienced Sales Engineering Manager for its EMEA Select business. The role involves hiring, developing, and leading a high-performing Sales Engineering team, managing performance, and collaborating with various teams to ensure productive partnerships. The candidate should have a B.S. in Computer Science, 3+ years of sales engineering management experience, and expertise in IoT, SaaS, or related fields. Travel up to 30-40% is required. Samsara offers a competitive compensation package and a flexible working model.

Portfolio Lifecycle Manager Autoimmunity, Europe (m/f/d)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific, a global leader in serving science with annual revenue of approximately $40 billion, is seeking a strategic marketer with medical science and business skills to join their marketing team in Europe. The role involves developing regional strategies, applying market research, and creating engaging digital content for laboratory customers, healthcare providers, clinical network policymakers, and patients. The ideal candidate should have a higher degree in a life science subject with specialization in immunology, extensive knowledge in autoimmunity diagnostics, healthcare, and IVD, and familiarity with healthcare regulations across Europe. The company offers employment with an innovative, future-oriented organization, outstanding career and development prospects, and a company pension scheme.

Senior Lead Hub Technician - Montana (South)

Company: GE Vernova

Location: Great Falls, MT / Remote

Posted Jan 22, 2025

Enterprise Account Executive

Company: ServiceNow

Location: Oklahoma City, OK / Remote

Posted Jan 22, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting seeks a sales professional with 7+ years of experience in software or solutions sales, capable of developing relationships with C-suite personas, overseeing client relationship mapping, and promoting a customer success focus. The role requires understanding clients' business needs and advising on how ServiceNow can support their IT roadmap. The company values inclusivity and welcomes candidates from diverse backgrounds.

Biotech Business Development Executive

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a strategic Sr. Business Development Executive for their Biotech West Sales team. The ideal candidate should have extensive service industry expertise across Pharma/Biotech/CDMO sectors, with a proven track record in sales leadership. Key responsibilities include developing and executing business development strategies, driving sales growth in the Biotech market segment, and coordinating winning solutions tailored to Biotech accounts. The role requires strong communication skills, a customer-centric approach, and the ability to lead and manage complex deal structuring and negotiation processes. The position offers a competitive salary range of $128,000.00-$191,975.00, along with a comprehensive Total Rewards package including health benefits, retirement programs, and paid time off.

Customer Service

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 22, 2025

Kyndryl, a company specializing in designing, building, managing, and modernizing mission-critical technology systems, is seeking a Customer Service Representative. This role is ideal for those interested in IT but lacking tech experience. The job involves assisting customers with problem-solving, learning various platforms, and earning certifications. It's a fast-paced, fun role with ample opportunities for growth and learning. The position offers a chance to explore different job roles within Kyndryl, facilitating career path selection. Required skills include knowledge of Windows, Mac, or Linux operating systems, support help desk experience, and problem-solving skills. Kyndryl values diversity and inclusivity, offering employee learning programs and a supportive work environment.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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