Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Orthodontic Sales Specialist - MI/OH

Company: Henry Schein

Location: Remote

Posted Jan 22, 2025

The Orthodontic Sales Specialist (OSS) is tasked with achieving sales goals through a consultative selling approach, servicing orthodontic and general dental professionals. Key responsibilities include selling core orthodontic products and Reveal Clear Aligner systems, building long-term relationships, promoting clinical education, and meeting sales targets. The role requires strong communication skills, product expertise, and the ability to self-initiate and manage sales contacts.

Product Manager - National General

Company: Allstate

Location: Remote

Posted Jan 22, 2025

National General, a subsidiary of The Allstate Corporation, is seeking a Product Underwriting Manager. This role involves supervising underwriters and assistants, ensuring product implementation aligns with state strategies. Key responsibilities include identifying growth opportunities, collaborating with other departments, conducting risk reviews, and communicating underwriting guidelines. The ideal candidate will have a Bachelor's degree, 7+ years of experience, and supervisory skills. Compensation ranges from $85,600 to $130,300 annually. National General offers a supportive work environment, emphasizing inclusivity and diversity.

Quality Technology Solutions Systems Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Quality Tech Solutions Systems Specialist to join their team. The role involves configuring and implementing solutions in the Veeva Quality Suite, collaborating with multi-functional teams, providing support for system-related issues, and maintaining strict attention to detail. The ideal candidate will have a high school diploma or equivalent, 3 years of experience with quality management systems, and at least 1 year of experience with Veeva Quality Suite. Strong problem-solving skills, customer service capabilities, and team-oriented mindset are required. This position offers the opportunity to work on industry-leading electronic Quality Management Systems Solutions that support clinical research, making a positive impact on a global scale.

Advisory Solution Consultant - ITAM

Company: ServiceNow

Location: Denver, CO / Remote

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Solution Consultant with 7+ years of pre-sales solution consulting or sales engineering experience. The role involves supporting product sales, leading discovery workshops, providing product demonstrations, and collaborating with product management, partners, and professional services. The company offers a competitive base pay, equity, variable/incentive compensation, and benefits. The position requires territory management skills, pipeline building, and working with Sales counterparts for execution excellence.

Scrum Master - HRSD ServiceNow

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

We are seeking an experienced Scrum Master to lead our agile team in the development, implementation, and optimization of HR Service Delivery (HRSD) solutions on the ServiceNow platform. The ideal candidate will have a strong understanding of agile methodologies and experience with the ServiceNow platform.

Remote Inside Sales Representative

Company: Liberty Mutual Insurance

Location: Pensacola, FL / Remote

Posted Jan 22, 2025

Liberty Mutual is offering a Remote Inside Sales Agent position in Florida, with a starting base salary of $45K and potential earnings of $55K-$75K through base salary and commission. The role involves handling inbound calls and warm leads, consulting with customers on insurance needs, and converting sales leads into policyholders. The company provides paid training, licensing, and comprehensive medical benefits from day one. Top performers can earn up to $85k+. Qualifications include 2-3 years of sales experience, strong interpersonal and persuasion skills, and a Property & Casualty Insurance license. Liberty Mutual fosters a diverse, equitable, and inclusive workplace.

Senior Site Reliability Engineer

Company: Leidos

Location: Remote

Posted Jan 22, 2025

Leidos' Multi Domain Solutions Division is seeking a Site Reliability Engineer for a US Space Force program. The role involves delivering IT and support services, ensuring mission success and adherence to DoD standards. The engineer will design, develop, and deploy systems in a hybrid Microsoft Azure environment, focusing on reliability, availability, and maintainability. Key responsibilities include developing reliability test plans, analyzing test data, managing risks, and ensuring compliance with DoD reliability standards. The ideal candidate should have a SECRET Clearance, relevant degree, and extensive experience with Microsoft Azure and DoD reliability standards. Preferred qualifications include experience with embedded systems, complex aerospace systems, and DevSecOps environments.

VP, General Partner (Biopharma) US -Remote

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job description outlines a role at Thermo Fisher Scientific, focusing on relationship management, account ownership, growth strategies, operational quality, innovation, and team management. The role requires a bachelor's degree, preferably an MBA, and over 15 years of relevant experience, particularly in a CRO, pharmaceutical, or medical device sales industry. Key responsibilities include cultivating high-level relationships, driving team performance, developing growth strategies, ensuring operational efficiency, fostering innovation, and managing a high-performing team. The role demands excellent leadership, communication, and strategic thinking skills, with the ability to handle complex situations and multiple responsibilities.

Account Executive, Defence & Intelligence

Company: Planet

Location: Remote

Posted Jan 22, 2025

Planet, a global company with offices in multiple countries and remote employees worldwide, is seeking an Account Executive for Germany and Poland. The role involves growing Planet's Government sales pipeline and book of business in Government Intelligence, Defense, and National Security sectors. The ideal candidate should have a proven track record in government sales, technical understanding of geo-spatial imagery products, and strong network in these sectors. They will be responsible for identifying, qualifying, negotiating, and closing large and medium-size deals, driving sales revenue targets, and managing the contracting and Government procurement process. The role also involves collaborating with various teams to foster customer relationships, develop sales pipelines, and ensure successful onboarding for new customers.

Trial Project Management Lead

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Project Manager/Lead or Senior Clinical Trial Manager (CTM) for their FSP, Project Management Team. This remote-based role in North America involves overall project delivery, managing cross-functional teams, and ensuring quality, time, and cost adherence. The ideal candidate should have a Bachelor's degree, 5+ years in the pharmaceutical industry, and 3+ years as a clinical study manager. Key skills include comprehensive therapeutic area knowledge, cross-functional project management expertise, strong communication, leadership, and vendor management abilities. The role requires financial stewardship, risk identification, and compliance with organizational policies and regulations.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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