Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

SAP Consultant (m/f/d)

Company: Kyndryl

Location: Vienna, Austria / Remote

Posted Jan 22, 2025

Kyndryl is seeking a SAP Consultant to drive innovation and transformation in SAP S/4 HANA projects. The role involves planning, implementing, and managing these projects, collaborating with diverse industries, and tailoring solutions to unique customer needs. The ideal candidate should have 3-5 years of SAP consulting experience, understanding of ABAP code, and strong analytical skills. Kyndryl offers a dynamic work environment, opportunities for growth, and a commitment to diversity and inclusion.

Customer Technology Advisor

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Kyndryl invites applications for the role of Customer Technology Advisor, joining a dynamic team to revolutionize technology solutions for valued customers. The role involves being a trusted ally, delivering unique value, and showcasing Kyndryl's credibility through engaging demos and presentations. The ideal candidate will possess deep technical knowledge, consultative selling experience, and external certifications. Kyndryl values diversity, inclusion, and offers growth opportunities, state-of-the-art resources, and comprehensive benefits.

Project Manager, Enterprise Implementation

Company: Restaurant365

Location: Remote

Posted Jan 22, 2025

Restaurant365, a SaaS company revolutionizing the restaurant industry, seeks a Project Manager with 5-7 years of experience in software implementation or project management. The role involves managing internal and external resources, delivering service engagements on time and within budget, and partnering with various teams to onboard and grow clients. The ideal candidate will have a consultative mindset, strong organizational skills, and technical proficiency. They will be responsible for project coordination, client engagement, documentation, quality assurance, remote collaboration, continuous improvement, risk management, and escalation handling. The position offers a salary range of $98,000-$122,000, comprehensive benefits, and equity options.

Digital Control Systems Engineer

Company: GE Vernova

Location: Warsaw, Poland / Remote

Posted Jan 22, 2025

GE Grid Automation is looking for a candidate to strengthen their engineering team in Walbrzych, Poland. The job involves configuring and testing DCS & CyberSecurity solutions, managing technical discussions, and providing after-sales support. The company is dynamically introducing digital substation technology with success stories in the region.

NetCredit Customer Service Representative (Remote)

Company: Enova

Location: Chicago, IL / Remote

Posted Jan 22, 2025

Enova is hiring for a Customer Service Representative role with a comprehensive 4-week training program. The role involves providing exceptional customer service, answering inbound calls, handling inquiries, and ensuring positive customer experiences. Requirements include at least one year of call center experience, excellent communication skills, problem-solving abilities, and multitasking skills. The budgeted hourly rate is $17.00 with potential bonuses. Benefits include health, dental, and vision insurance, 401(k) matching, PTO, and a sabbatical program. Enova is a values-driven organization committed to inclusion and employee thriving.

Cloud Specialist

Company: Kyndryl

Location: Medellin, Colombia / Remote

Posted Jan 22, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems. They offer various job opportunities for system administrators, including working with clients in different industries and having the chance to share expertise and grow their career. The company values diversity, inclusivity, and employee well-being, offering state-of-the-art resources, benefits, and learning programs.

Senior Platform Architect

Company: ServiceNow

Location: Stockholm, Sweden / Remote

Posted Jan 22, 2025

Finance & Strategy Manager, Growth

Company: Robinhood

Location: New York, NY / Remote

Posted Jan 22, 2025

Robinhood Markets, a leading fintech company, is seeking a Finance & Strategy Manager to collaborate with the Growth team. The role involves shaping a robust financial framework, leading strategic initiatives for customer acquisition, retention, and engagement. The ideal candidate should have expertise in financial modeling, strategic thinking, and budgeting/forecasting, with a strong track record of partnering with cross-functional stakeholders. The position demands exceptional interpersonal and communication skills, with regular interaction with senior leadership. The company offers competitive compensation, health insurance, wellness benefits, and a lively office environment.

Supply Chain Cash FP&A Leader

Company: GE Aerospace

Location: Delaware, OH / Remote

Posted Jan 22, 2025

The job involves providing financial planning, analysis, and reporting for Supply Chain cash flow. Key responsibilities include cash flow forecasting, analysis, and coordination across multiple shops and product lines. The role requires strong communication, interpersonal, and leadership skills, along with problem-solving abilities. A Master's degree or equivalent experience is typically required, with GE Aerospace offering a competitive work environment, professional development, and equal opportunity employment.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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