Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Enterprise Sales Executive

Company: UKG

Location: Bracknell, United Kingdom / Remote

Posted Jan 22, 2025

UKG, the largest U.S.-based private software company, is seeking an Enterprise Sales Executive. The role involves selling into named accounts, expanding business, and prospecting for new opportunities. The ideal candidate should have 5+ years of experience selling Cloud/SaaS based software solutions at the C level, and be proficient in consultative selling skills. UKG offers a comprehensive benefits package, an inclusive culture, and opportunities for professional growth. The company is currently leading in workforce and human capital management markets, with plans to expand further with its AI-powered product portfolio.

Feasibility Strategist - FSP - EMEA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific offers a job opportunity in their PPD Clinical Operations, focusing on end-to-end support for clinical trials. The role involves providing input to departmental strategy, analyzing data, and managing feasibility offerings. Key responsibilities include developing site and patient strategies, leading awarded offerings, and collaborating with cross-functional teams. The ideal candidate should have excellent analytical, communication, and leadership skills, along with a relevant academic background and extensive experience.

Senior Credit Risk Manager

Company: Coinbase

Location: Remote

Posted Jan 22, 2025

Coinbase is seeking a Senior Credit Risk Manager with extensive experience in managing credit or market risk. The role involves developing and overseeing risk management governance programs, managing complex credit risks, and working with international stakeholders. The ideal candidate should have 10+ years of risk management experience, strong communication skills, and the ability to influence across all functions. Familiarity with crypto trends is a plus. The position offers a competitive salary range of $195,500—$230,000 USD and includes benefits, bonus, and equity.

Sr CRM (Dynamics 365 & Salesforce) Functional Consultant

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Kyndryl is seeking a highly skilled Senior Functional Consultant with expertise in MS Dynamics 365 CRM, Salesforce, Microsoft 365, and associated platforms. The ideal candidate will lead the team in optimizing Sales, Marketing, and Legal processes, ensuring seamless system integration, and delivering impactful business results. Key responsibilities include providing expert-level support, analyzing business requirements, configuring and customizing Maconomy modules, conducting training sessions, collaborating with cross-functional teams, and troubleshooting issues. Kyndryl offers exciting career growth opportunities, with the potential to advance to Principal Engineer or Vice President of Software. The company values diversity and inclusivity, providing state-of-the-art resources and benefits to support employees.

Account Executive - Agency & Reseller Team

Company: GANNETT

Location: Remote

Posted Jan 22, 2025

LocaliQ is seeking an experienced Growth Manager to help Agency Partners grow. The role involves developing and executing revenue growth plans, building strong relationships with stakeholders, and working cross-functionally to enable business success.

Customer Technology Advisor

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Kyndryl is seeking a Customer Technology Advisor to join their dynamic Go-To-Market team. The role involves leveraging technical and solution expertise to drive opportunities and exceed customer expectations. The advisor will be a trusted ally, delivering unique value through captivating demos and presentations. They will support Consulting, Advisory, and Architecture activities, collaborating closely with customer partners and Kyndryl Consult Partners. The ideal candidate possesses deep domain knowledge, consultative selling experience, and external certifications. They should be a strategic thinker, able to identify business and technical requirements, and develop compelling demonstrations. The role offers opportunities for career growth, hands-on experience, and learning opportunities.

Senior Financial Analyst, FP&A

Company: Liftoff

Location: Reedley, CA / Remote

Posted Jan 22, 2025

Liftoff, a leading growth acceleration platform for the mobile industry, is seeking a Senior Financial Analyst to join their FP&A team. The role involves operating financial processes, supporting workforce strategies, preparing financial review packages, and partnering with cross-functional teams. Requirements include 5+ years of FP&A experience, strong financial modeling skills, proficiency in Excel and NetSuite, and a Bachelor's Degree. The position offers a competitive salary, equity, and benefits. Liftoff is committed to a diverse, inclusive, and respectful work environment.

Contract: Senior Content Designer

Company: Upwork

Location: Remote

Posted Jan 22, 2025

Upwork, a global work marketplace, is seeking a Senior Content Designer. The role involves creating clear, consistent, and compelling content for the platform, supporting cross-functional teams, and advocating for content design in product development. The ideal candidate should have experience in UX writing, IA, and content strategy, particularly for SaaS products. They must demonstrate strategic thinking, visual systems-level thinking, and the ability to apply UX research and data in content design decisions. Upwork is committed to fostering a diverse and inclusive workforce.

Senior IT Systems Engineer

Company: Interos Inc

Location: Remote

Posted Jan 22, 2025

Interos, a leading supply chain risk intelligence company, is seeking a Senior IT Systems Engineer. The ideal candidate should have 5+ years of IT systems admin experience, a Bachelor's Degree, and strong communication, analytical, and problem-solving skills. The role involves managing internal systems, automating processes, and troubleshooting operational issues. The position is full-time, with the option to work remotely, and offers a competitive salary range of $120,000-$160,000 along with comprehensive benefits.

Medical Scientific Reviewer

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a Medical Scientific Reviewer with a health-related degree and at least 3 years of experience in medical/scientific review, regulatory compliance, and contract management. The role involves detailed reviews of scientific, medical, and promotional documents, collaboration with regulatory and legal teams, and contract management. The successful candidate will contribute to enabling Precision Medicine globally and expanding clinical reach in the molecular diagnostics field.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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