Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Sr Enterprise Account Executive - Consumer Services

Company: ServiceNow

Location: Santa Clara, CA / Remote

Posted Jan 22, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500. The job description for this sales role involves developing relationships with C-suite personas, overseeing client relationship mapping, and identifying specialist resources to bring into deals.

Oversight (Sr) Director - Managed Access Programs

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team - Managed Access for the EMEA region. The role is remote-based and requires recent experience in full-service clinical trials, specifically in Access Solutions. The successful candidate will be accountable for strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. Key skills include comprehensive therapeutic area knowledge, cross-functional project management, excellent communication, leadership, and financial acumen. The company values employee health and wellbeing, promoting a balanced environment for thriving.

Arity - Customer Support Analyst Intern - Arity

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate's Customer Success team is seeking an intern for a Customer Support Analyst role. The intern will shadow various roles within the Customer Success organization to understand best practices in customer success, SaaS, and support. Key responsibilities include learning about Arity's flagship products in Telematics and Mobility, understanding customer needs, and gaining experience with debugging tools and customer support best practices. The ideal candidate has an interest in making transportation safer and smarter, and possesses coding and mobile development skills. Allstate values customer centricity, digital literacy, inclusive leadership, learning agility, and results-oriented skills.

Wind Hub Manager - Texas 7 (Seymour Area)

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 22, 2025

The Wind Hub Manager is a strategic role responsible for building long-term customer relationships, optimizing operations, managing fiscal responsibilities, and ensuring hub safety. Key responsibilities include leading a team, managing daily operations, prioritizing dispatch schedules, and maintaining a strong safety culture. The role requires a customer-focused approach, partnership with cross-functional teams, and prioritization of turbine performance. Qualifications include a high school diploma, minimum 5 years of leadership experience, and 3 years in a field services role within the energy industry. Preferred skills include technical certification in wind energy, advanced computer skills, and experience with heavy equipment.

Ingénieur Électrique de poste électrique/ Lead Electrical Substation Engineer

Company: GE Vernova

Location: Montreal, Canada / Remote

Posted Jan 22, 2025

The Lead Electrical Substation Engineer is a key role responsible for all aspects of HV/EHV substation design. This includes developing power single line diagrams, substation outdoor physical design, and high voltage equipment specifications. The role requires a bachelor's degree in Electrical Engineering, a professional engineering license in Canada, and at least five years of experience in substation design. Desired qualifications include eight years of experience in T&D substation engineering and EPC projects, excellent computer skills, and familiarity with CAD software. The role offers opportunities for working on complex projects, leading design reviews, and interfacing with various internal and external teams.

Staff Data Analyst - Marketing

Company: Hootsuite

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

The Staff Data Analyst - Marketing role involves providing advanced analytical support to the marketing team. Responsibilities include managing complex marketing data, performing statistical analysis, and collaborating with cross-functional teams to optimize marketing strategies. Key tasks encompass leading analytics initiatives, analyzing campaign performance, customer behavior, and marketing ROI. The role requires extensive experience in marketing data, customer segments, and advanced analytics. Proficiency in SQL, data visualization tools, and attribution modeling is essential. The ideal candidate is tenacious, curious, conscientious, humble, and customer-obsessed.

Market Development Specialist

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

The job posting is for a Market Development Specialist role in a world-class organization. The role involves educating healthcare providers on diagnostic oncology products, developing market share, and advising medical office staff. The successful candidate will use Salesforce.com and ShowPad, work with laboratory and health system counterparts, and support health systems with new test menu rollouts. The role demands flexibility, adaptability, and a proactive approach. Minimum requirements include a Bachelor's degree, at least three years of sales experience in Laboratory, Medical Device, or Diagnostics Sales, and proficiency in business software applications. The salary range is $76,000.00-$113,000.00, with potential for a variable annual bonus and comprehensive benefits.

Commercial Counsel

Company: hims & hers

Location: Remote

Posted Jan 22, 2025

Hims & Hers Health, Inc. is seeking a Commercial Counsel to join their Legal team. The role involves reviewing, drafting, and negotiating various commercial agreements, advising cross-functional teams on legal risks, and assisting with the contracting process. The ideal candidate should have a Juris Doctor, active bar membership, and 8+ years of experience in drafting and negotiating commercial agreements. Preferred experience includes working with SaaS/Software agreements and in a fast-paced technology company. Hims & Hers offers competitive compensation, unlimited PTO, comprehensive health benefits, and a supportive work environment.

Support Account Manager (Teamcenter)

Company: Siemens Digital Industries Software

Location: Turin, Italy / Remote

Posted Jan 22, 2025

Siemens Digital Industries Software offers a role as a Support Account Manager, responsible for managing key accounts, ensuring an exceptional customer experience, and driving the use of new software. The job involves engaging with major accounts, acting as a single point of contact, and overseeing technical resources for successful client adoption. Key qualifications include technical consulting experience, excellent communication skills, and a background in engineering or manufacturing. Siemens values diversity and offers a comprehensive reward package.

Staff Software Engineer, Ads Experimentation Platform

Company: Reddit

Location: Remote

Posted Jan 22, 2025

Reddit is a community of communities built on shared interests, passion, and trust. It's home to the most open and authentic conversations on the internet. The company has a flexible first workforce and offers various job opportunities, including remote work options. Reddit generates revenue through advertising and is committed to building a massive business to fund its mission.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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