Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Engineer II, Field Service (SEM, TEM, FIB) - Richland, WA

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a Field Service Engineer II for the Materials and Structural Analysis (MSD) division. The role involves installing, servicing, and repairing complex electron microscopy systems. The successful candidate will have a background in electronics, physics, engineering, or computer science, and experience with UHV and high voltage systems. The position offers comprehensive benefits, including a competitive salary, bonus, 401k, healthcare, and more. The role requires travel, up to 50%, and the ability to work in various environments, including customer sites and laboratories.

Sustainability & ESG Ratings Lead

Company: GE Aerospace

Location: Indianapolis, IN / Remote

Posted Jan 22, 2025

GE Aerospace is seeking a Sustainability subject matter expert to join their team. The role involves driving strategic analysis to enhance GE Aerospace's reputation on Environmental, Social, and Governance (ESG) issues. The candidate will oversee data collection for ESG ratings, perform analysis on ranking reports, and collaborate with internal and external stakeholders to improve ESG reporting. A bachelor's degree in a related field is required, with a master's preferred. At least 3 years of ESG reporting experience is needed, with 5 years of experience working with global cross-functional teams being ideal. Strong analytical, communication, and project management skills are essential.

Talent Acquisition Partner - maternity cover (c. 10 months)

Company: HiBob

Location: Remote

Posted Jan 22, 2025

HiBob is seeking a Talent Acquisition Partner for a maternity cover role in Europe. The ideal candidate should have proven experience in end-to-end recruitment, preferably in tech or commercial roles. They should possess creative sourcing techniques, excellent stakeholder management skills, and a passion for an engaging and inclusive candidate journey. The role offers an opportunity to shape HiBob's future, grow professionally, and enjoy a competitive benefits package. HiBob values a diverse and inclusive workplace, offering hybrid working, remote work opportunities, and various wellness benefits.

Sr. Software Engineer - Cloud (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 22, 2025

CrowdStrike, a global leader in cybersecurity since 2011, is seeking a Sr. Cloud Engineer for their Falcon Exposure Management team. The role involves leading engineering efforts for a scalable, real-time application providing visibility into network devices, containers, systems, users, and applications. The ideal candidate will have 7+ years of experience in distributed services architecture, strong programming skills in Go or similar languages, and a deep understanding of multithreading, concurrency, and parallel processing. The position offers a remote-friendly culture, competitive compensation, and opportunities for professional development.

Senior Treasury Analyst

Company: Ensono

Location: Remote

Posted Jan 22, 2025

Principal Software Engineer, Wake-up Phrase

Company: SoundHound, Inc.

Location: Bangalore, India / Remote

Posted Jan 22, 2025

Manager, Customer Success

Company: HiBob

Location: Remote

Posted Jan 22, 2025

HiBob, a fast-growing global HR platform, is seeking an enthusiastic Customer Experience Specialist. The role involves overseeing a portfolio of accounts, driving renewals, expansion, and advocacy. The ideal candidate will have proven experience in hiring, mentoring, and developing diverse customer success teams, exceptional relationship-building skills, and a deep understanding of SaaS products, particularly in HR tech. HiBob offers competitive compensation, benefits, and pre-IPO equity, along with a hybrid working model and a commitment to fostering a sense of belonging and thriving work environment.

Senior Account Executive

Company: Equinix, Inc

Location: Hong Kong / Remote

Posted Jan 22, 2025

Equinix, a global digital infrastructure company, offers a Senior Account Executive role. The role involves selling Equinix solutions to new and existing accounts, focusing on large global accounts. Responsibilities include building customer relationships, facilitating strategic account planning, leading negotiations, and understanding business drivers of accounts. The ideal candidate should have 10+ years of experience, a Bachelor's Degree, and demonstrate proficiency in Equinix product set and solutions.

Senior Design Verification Engineer (eInfochips Inc.)

Company: Arrow Electronics

Location: Remote

Posted Jan 22, 2025

Senior Design Verification Engineer job at eInfochips Inc. requires 10+ years of experience in System Verilog, C++, and UVM. The company offers competitive financial compensation, benefits, and growth opportunities.

Strategic Student Program: Internal Culture & Communication Intern (GSM, Summer 2025)

Company: Siemens Digital Industries Software

Location: Remote

Posted Jan 22, 2025

Siemens Industry Software Inc. is inviting applications for its Summer 2025 Strategic Student Program. The program offers intern positions where students can apply their education to solve real-world problems and gain hands-on experience in internal communications, employee engagement, and organizational culture. The role involves supporting internal communications strategies, contributing to company culture initiatives, and fostering connection among remote employees. Qualified candidates should be current university students pursuing degrees in relevant fields with strong communication skills and proficiency in virtual collaboration tools.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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