Customer Service Jobs in Remote

374,120 open positions · Updated daily

Looking for Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the Remote area.

Client Engagement Executive

Company: Ensono

Location: Remote

Posted Jan 22, 2025

Ensono, a technology adviser and managed service provider, seeks a Sr. Account Manager (Client Engagement Executive) to drive profitable growth from existing client accounts. The role involves managing client relationships, identifying and leveraging company-wide resources, and ensuring customer satisfaction. Key responsibilities include owning executive relationship maps, whitespace growth of existing services, and enabling new service sales. The ideal candidate should have 10-15 years of sales experience, understanding of the managed services marketplace, and experience in enterprise-scale solution selling. Ensono offers a competitive pay scale, flexible work schedule, and a diverse and inclusive work environment.

Major Account Executive - UKI

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, a leading DevSecOps platform, is seeking a sales professional to drive new business opportunities in the Financial Services Industry (FSI) sector. The role involves managing the sales process, understanding customer needs, and building long-term partnerships. The ideal candidate should have a strong track record in complex organization sales, excellent communication skills, and a deep understanding of Git and software development tools.

Total Rewards Product Manager (Remote)

Company: GE Aerospace

Location: Boston, MA / Remote

Posted Jan 22, 2025

GE Aerospace is seeking a Total Rewards Product Manager with extensive Workday Compensation Module experience. The role involves managing agile compensation systems, leading projects, and ensuring product alignment with GE Aerospace needs. The ideal candidate should have strong analytical skills, attention to detail, and the ability to travel up to 10%. The position offers a competitive salary and comprehensive benefits package.

Intermediate Software Engineer, Product Security Engineering

Company: GitLab

Location: Remote

Posted Jan 22, 2025

GitLab, a company with a mission to enable everyone to contribute to software development, is seeking a Software Engineer for its Product Security Engineering team. The role involves building security capabilities into GitLab's platform, integrating security tooling, and developing features for secure operations. Required experience includes 2+ years of software development with Ruby on Rails, understanding of web application development, and basic knowledge of web application security. Preferred experience includes open-source contributions, familiarity with GitLab's architecture, and knowledge of JavaScript/Vue.js. Personal qualities valued include strong attention to detail, eagerness to learn, and commitment to secure coding.

Security Consultant

Company: Kyndryl

Location: London, United Kingdom / Remote

Posted Jan 22, 2025

Senior Copywriter

Company: Pluralsight

Location: Remote

Posted Jan 22, 2025

Senior Solution Sales Executive - Risk & Security

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

ServiceNow is a global market leader in AI-enhanced technology, empowering organizations to find smarter, faster, and better ways to work. The company was founded by Fred Luddy in 2004 and has since grown to serve over 8,100 customers, including 85% of the Fortune 500.

SAP Cyber Architect (Remote)

Company: RTX

Location: Remote

Posted Jan 22, 2025

RTX Corporation, an Aerospace and Defense company, is seeking a skilled SAP Cyber Architect for its Enterprise Resource Planning (ERP) transformation. The role involves investigating new technologies for risk mitigation, designing and deploying infrastructure components for both data center and cloud environments, and ensuring system security measures comply with multiple regulatory requirements. The ideal candidate should have a university degree or equivalent experience, minimum 8 years of experience, AWS Certified Cloud Practitioner and/or Azure Security Engineer Associate, and knowledge in networking techniques and protocols. RTX offers a robust total rewards package, including healthcare, wellness, retirement, and work/life benefits, and is also eligible for the Re-Empower Program.

Sr Manager, Human Predictive Genomics TSS

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc., a global leader in serving science with annual revenue exceeding $40 billion, is seeking a Senior Manager, Technical Product Specialist Human Predictive Genomics (HPG). The role involves leading the HPG Technical Sales Specialist (TSS) team, growing market presence in Human Genomics, and winning new accounts. The successful candidate will develop strategic sales plans, expand market reach, drive sales performance, strengthen customer relationships, and demonstrate outstanding leadership. Key responsibilities include implementing commercial strategies, maintaining forecasting processes, working closely with Micro Array business functions, and ensuring comprehensive product knowledge. The ideal candidate will have a Bachelor's Degree in a related field, 10+ years of sales experience, and a proven track record of leading sales teams and driving employee engagement.

Field Applications Scientist - Ion Chromatography

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific is seeking a highly qualified and self-motivated individual to support their latest generation Ion Chromatography (IC) instrumentation as a field-based Application Scientist. The role involves providing training, technical support, and applications assistance to customers. The candidate will work within a multi-disciplinary team and have the opportunity to travel up to 75% within the Northeastern United States and occasionally internationally. The ideal candidate should have a bachelor's degree in chemistry or a related field, 3+ years of hands-on IC experience, and excellent communication skills. The company offers competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits.

Territory Deployment Lead - Remote

Company: Allstate

Location: Remote

Posted Jan 22, 2025

Allstate, a company with a 90-year history, is seeking a Territory Deployment Lead (TDL) to design and implement sales strategies, attract top-tier talent, and promote the company's unique roles. The TDL will leverage local insights, build complex strategies, and use personal networks to engage potential candidates. Key responsibilities include prospecting, staying updated on recruiting techniques, researching competition, and providing an exceptional candidate experience. Preferred qualifications include a college degree, sales leadership or recruiting experience, and proficiency in Microsoft office suite. The role offers a competitive salary and 20-30% travel. Allstate emphasizes a supportive, inclusive, and flexible work environment.

Vendor Management Coordinator

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 22, 2025

Thermo Fisher Scientific Inc. is seeking a skilled Vendor Management professional with a proven track record. The role involves collaborating with cross-functional teams, managing vendor relationships, conducting market research, and driving continuous improvement initiatives. Requirements include a Bachelor's degree, previous experience in vendor management or procurement, strong analytical and negotiation skills, and excellent communication abilities. The company values diversity and inclusivity, and is an equal opportunity employer.

Frequently Asked Questions

What are the typical salary ranges for Customer Service roles by seniority level?
Entry‑level agents earn between $35,000 and $48,000 annually, reflecting base pay plus a small performance bonus. Mid‑level support specialists or junior Customer Success Managers command $48,000 to $65,000, with overtime and customer‑centric incentives. Senior reps, team leads, or Customer Success Managers earn $65,000 to $95,000, often receiving profit‑sharing or equity in high‑growth SaaS firms.
What skills and certifications are most valuable for Customer Service professionals?
Proficiency in Zendesk, Salesforce Service Cloud, or Freshdesk ticketing; knowledge of API integrations; strong analytical skills using Jira Service Management or HubSpot; certification such as Zendesk Support Administrator, Salesforce Certified Service Cloud Consultant, or CompTIA IT Fundamentals. Customer Success Manager (CSM) certification and Six Sigma Green Belt are highly regarded in enterprise environments.
Are Customer Service positions available for remote work?
Yes, over 60% of the 1,765 listings support fully remote or hybrid models, especially for ticket‑based roles and technical support. Remote positions often require a dedicated workspace, 24/7 shift flexibility, and mastery of video‑chat platforms like Teams or Zoom.
What career progression paths exist within Customer Service?
Typical trajectories start with Frontline Support Rep, advance to Senior Rep or Escalation Specialist, then to Team Lead or Shift Manager, followed by Customer Success Manager, and eventually to Director of Customer Experience or VP of Customer Success in large tech firms.
What are the current industry trends impacting Customer Service?
AI‑driven self‑service portals, proactive chatbots that reduce ticket volume; omnichannel analytics that merge email, chat, and social media; real‑time sentiment scoring; voice analytics for call quality; data‑driven CSAT dashboards; and a shift toward remote‑first teams supported by collaboration tools like Slack and Microsoft Teams.

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