Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Python Backend Developer

Company: The Motley Fool

Location: USA

Posted Nov 10, 2025

The job posting highlights opportunities to work with cutting-edge technologies, contribute to impactful financial tools, and collaborate with a respected company. It emphasizes innovation, team leadership, and professional growth in a dynamic engineering environment.

VP of Product - Payments

Company: Qualia

Location: USA

Posted Nov 10, 2025

Qualia is a leading B2B real estate technology company that provides a simple, secure, and enjoyable home buying and selling experience. Their platform brings together users from across the real estate ecosystem onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Qualia is looking for a product manager to own the strategy and execution of their payments network, which is a mission-critical platform sitting on top of trillions of dollars in real estate transaction payments.

Sr. Application Engineer - I2C & Revenue

Company: Twilio

Location: USA

Posted Nov 10, 2025

The job posting is for an Oracle Fusion Consultant Financial role at Twilio. The role involves architecting, designing, developing, configuring, testing, and supporting Oracle Fusion Cloud ERP applications. The ideal candidate should be a self-starter with strong analytical skills, excellent communication, and the ability to work well under pressure. The role requires experience with Oracle Fusion, AR, cash management, and purchasing processes. The position is remote but not eligible for candidates in certain states.

VP - Product Management (AI & Analytics)

Company: EDB

Location: USA

Posted Nov 10, 2025

The Vice President of AI & Analytics will own the strategy, delivery, and commercial success of the company's integrated intelligent portfolio. They will define the core value proposition, drive commercial results, and be an industry evangelist. The role requires deep expertise in AI systems and large-scale data analytics, as well as the ability to lead and inspire teams.

Mid Market Account Executive

Company: Yubico

Location: USA

Posted Nov 10, 2025

Yubico is a leading provider of hardware authentication security keys, with a mission to make secure login easy and available for everyone. The company offers a holistic Total Rewards package, including health coverage, retirement plan, wellness reimbursement, learning and development, time off, and paid parental leave. Yubico values diversity, inclusion, and employee well-being, with employee resource groups and a strong company culture.

Technical Account Manager

Company: TTEC Digital

Location: USA

Posted Nov 10, 2025

TTEC Digital is a company that coaches clients to ensure their employees feel valued and supported, with a vision of creating a place where employees can thrive. They build customizable contact center solutions and offer services such as managing on-premise services, optimizing contact centers, performing cloud migrations, and improving existing technology investments. The role of a Technical Account Manager (TAM) involves serving as the operational and technical leader for a portfolio of clients, driving service delivery, leading client relationships, and ensuring operational excellence across all aspects of the client lifecycle.

Software Engineer - Infrastructure Security

Company: OpenAI

Location: USA

Posted Nov 10, 2025

OpenAI is seeking a Security Software Engineer to join the Infrastructure Security team. The role involves designing and building critical security services, partnering with engineers to embed security into high-performance compute clusters, developing automation and detection tooling, driving high-impact initiatives, and leading design reviews and threat models. The ideal candidate should have strong software engineering skills, experience in building security infrastructure, deep understanding of security principles, expertise in securing cloud platforms, familiarity with container and orchestration security, a proactive mindset, and excellent communication skills.

Senior Sales Advisor Supervisor

Company: Liberty Mutual Insurance

Location: USA

Posted Nov 10, 2025

The job description outlines the responsibilities and qualifications for a supervisory role in insurance sales. The ideal candidate will have in-depth knowledge of personal lines insurance, strong leadership abilities, and a commitment to coaching and developing team members. The role involves supervising sales advisors, coaching and developing them, managing their performance, contributing to a high-performing culture, ensuring customer satisfaction, and participating in process improvement initiatives.

Business Development Specialist

Company: NavVis

Location: USA

Posted Nov 10, 2025

NavVis is a technology company that offers products and services to bridge the gap between physical and digital worlds, enabling users to create a new reality. The company is actively seeking dynamic and driven Business Development Specialists to shape the future of scaling revenue in their growing US teams. The role involves developing a person-focused strategy, setting qualified meetings, mastering value-driven communication, and partnering with Marketing to run strategic campaigns. NavVis offers a competitive compensation package, flexible working hours, and a hybrid work setup.

Security Engineer - Infrastructure Security

Company: OpenAI

Location: USA

Posted Nov 10, 2025

OpenAI is seeking a Security Engineer to join their Infrastructure Security team. The role involves designing and building security controls across diverse layers to defend against sophisticated adversaries and insider threats. The ideal candidate will have a deep understanding of security principles, a proactive mindset, and experience securing cloud platforms and on-prem deployments.

Program Manager

Company: ReflexAI

Location: USA

Posted Nov 10, 2025

The role is a Program Manager position at ReflexAI, a company that provides machine learning and natural language processing tools to mission-driven organizations. The role involves managing a large-scale global social impact program, coordinating with internal teams and external partners, and representing ReflexAI at conferences and events. The ideal candidate should have experience in program management, digital marketing, and managing multistakeholder initiatives.

Senior Machine Learning Engineer

Company: Mercury

Location: USA

Posted Nov 10, 2025

The text discusses the invention of the Fast Fourier transform, which revolutionized signal analysis. It also mentions the Risk Onboarding team's work on efficiently reviewing customer applications while preventing money laundering and financial crimes. Mercury, a fintech company, is committed to providing an exceptional banking experience for startups and is seeking a candidate with 7+ years of experience in machine learning engineering, data engineering, backend software engineering, and/or DevOps.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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