Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Fullstack Product Software Engineer - DocSend

Company: Dropbox

Location: USA

Posted Nov 10, 2025

This job description highlights a FullStack Product Engineer role at Dropbox DocSend with opportunities for high impact, cross-functional collaboration, and growth in a fast-paced environment. The position emphasizes scalable product development, agile practices, and contributions to expanding Virtual Data Room features.

Sr Mgr Legal

Company: Insight

Location: USA

Posted Nov 10, 2025

This job posting highlights a Sr Mgr Legal role at a global tech company with remote work flexibility, competitive salary, and opportunities for career growth. The position emphasizes collaboration with cross-functional teams, legal expertise in technology contracts, and alignment with the company's people-first values. Benefits include remote work flexibility, professional development, and a commitment to diversity and inclusion.

Senior Software Engineer - Pricing & Availability

Company: Airbnb

Location: USA

Posted Nov 11, 2025

The text describes the role of a Senior Engineer in Pricing and Availability at Airbnb. The team focuses on quality, reliability, and simplifying the complexity of pricing and availability. The Senior Engineer will lead projects, build efficient backend components, and mentor team members. The role requires expertise in backend systems, strong communication skills, and a passion for efficiency and user experience.

Data Science Manager - Credit Cards

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that offers a credit card with no fees and a fast, fair pay-over-time option. They use AI technology to provide instant decisioning, streamline fraud checks, and deliver personalized offers. Sunbit is known for its high approval rates, transparency, and inclusion. They have a strong company culture based on core values and offer competitive perks to their employees.

Senior Manager - Account Management

Company: Branch

Location: USA

Posted Nov 11, 2025

Branch is a fintech company on a mission to empower workers with financial freedom through accessible financial services and inclusive products. They value diversity, innovation, and collaboration, and are seeking a Senior Manager of Account Management to lead a team in managing client accounts, driving revenue growth, and delivering exceptional customer experiences.

Enterprise Account Executive

Company: Branch

Location: USA

Posted Nov 12, 2025

Branch empowers workers with financial freedom and seeks an Enterprise Account Executive. They offer competitive compensation, remote work, and a collaborative culture focused on innovation and inclusivity.

Enterprise Solutions Engineer (PST)

Company: Lumos

Location: USA

Posted Nov 11, 2025

The role of an Enterprise Solutions Engineer at Lumos involves serving as a technical champion throughout the sales process, partnering with GTM and technical teams, architecting demos and solutions, driving technical investments, and owning initiatives. The company values experience in presales, fluency in APIs, and a customer-centric approach.

IoT Security Consultant

Company: GuidePoint Security

Location: USA

Posted Nov 11, 2025

GuidePoint Security is seeking highly skilled IoT security professionals for upcoming projects. The company is growing and looking to hire a Senior IoT Security Consultant with expertise in securing IoT devices and environments. The role requires strong technical skills, the ability to foster client relationships, and a desire to continuously learn and improve.

Account Coordinator - Direct Mail (Political)

Company: MissionWired

Location: USA

Posted Nov 10, 2025

MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create fundraising strategies and campaigns. They have worked with various organizations and believe in diversity and inclusion. They are seeking a full-time Account Coordinator to assist in developing marketing and fundraising strategies for clients.

Principal Product Designer

Company: Sunbit

Location: USA

Posted Nov 11, 2025

Sunbit is a fintech company that provides financial technology solutions for real-life situations. They offer personalized offers, transparent terms, and no added consumer fees through their AI-native platform. Sunbit aims to help more people get approved for credit with high approval rates and zero consumer fee-based revenue. They are seeking a Principal Product Designer to lead the design of their customer division, focusing on mobile-first design strategy and end-to-end card experiences.

Distinguished Security Engineer – FedRAMP High - Director Level

Company: Saviynt

Location: USA

Posted Nov 10, 2025

The job posting is for a Distinguished Security Engineer Director-Level Individual Contributor role at Saviynt, focusing on leading the company's FedRAMP security mission. The role involves driving FedRAMP certification, governance, and continuous monitoring, as well as hands-on security engineering, cross-functional security enablement, and compliance expansion. The ideal candidate should have extensive security architecture and engineering experience, FedRAMP authority, technical expertise in cloud and modern application security, and strong leadership and communication skills.

Customer Success Director (Staffing Vertical)

Company: First Advantage

Location: USA

Posted Nov 10, 2025

First Advantage is a company that values its employees and fosters an inclusive, diverse workforce. The company offers a rewarding career and is a leading provider of mission-critical background screening solutions to top brands. The Customer Success Director role involves growing revenue in strategic accounts through consultative sales and account management.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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