Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Data Scientist

Company: Dropbox

Location: USA

Posted Feb 28, 2025

The text describes a unique opportunity for a Senior Data Scientist to join a new division at Dropbox, focusing on AI and ML. The role involves partnering with various teams, building data foundations, and driving data-informed decisions. The ideal candidate should have a quantitative background, extensive experience in data-driven analysis, and a proven track record of influencing business decisions. Proficiency in SQL, Python, and statistical analysis is required.

Solution Engineer

Company: Ottimate

Location: USA

Posted Feb 28, 2025

Ottimate is a company that automates accounts payables for fast-growing businesses. They offer a cloud-first approach for invoice management and payments, enabling remote work. The company values growth, customer focus, innovation, accountability, and communication. The Solution Engineer role involves bridging the gap between sales and technology, providing technical demonstrations, and contributing to sales presentations. The ideal candidate has deep product knowledge, excellent communication skills, and a strong technical background. Ottimate offers a competitive compensation package, flexible working hours, and a supportive company culture.

Account Manager - SMB

Company: Syndigo

Location: USA

Posted Feb 28, 2025

The Syndigo Account Manager SMB role involves managing client relationships, creating strategies, and ensuring value delivery. The individual will work closely with clients, focusing on institution-wide engagement for renewals and growth. The role requires sales experience, strong interpersonal skills, and proficiency in using technology. Experience in SaaS, managed services, and analytics is beneficial. The position can be remote or hybrid, with a focus on data-driven decision making and problem-solving.

Staff Product Designer - New Products

Company: Webflow

Location: USA

Posted Feb 28, 2025

Webflow is seeking a Staff Product Designer for a new product offering. The role involves defining and shaping a new product area, working across teams to strategize, explore, validate, and build a solution. The ideal candidate will have a strong track record of launching user-centric products, operating at both strategic and tactical levels, and driving alignment across cross-functional teams. The role is remote-first, with tailored cash compensation based on geographic markets. The candidate will define design and launch sophisticated products, collaborate across pillars, present work to stakeholders, engage with customers, and elevate the craft of design at Webflow.

Mobile Engineering Manager - Mobile Retention

Company: Dropbox

Location: USA

Posted Feb 28, 2025

Dropbox is seeking a Mobile Engineering Manager to lead a team of iOS and Android engineers working on the Dropbox apps. The role involves managing critical business metrics, driving results, inspiring the team, fostering talent development, and ensuring software and architecture excellence. The ideal candidate should have a minimum of 3 years of people management experience, 5 years as a software engineer or mobile developer, and experience managing mobile teams with the app development cycle and app stores. Experience managing engineers of different experience levels in different countries and time zones is also required. Preferred qualifications include experience with Swift or Kotlin.

Leave Management Analyst

Company: Renaissance

Location: USA

Posted Feb 28, 2025

Renaissance is a global leader in preK12 education technology, offering solutions that help educators create personalized learning paths for students. The company values trust, collaboration, and employee advocacy. They are seeking a Leave Management Analyst with 5+ years of leave administration and benefits experience, and expert knowledge of LOA, ADA, and Workers Compensation Laws. The role involves optimizing leave processes, collaborating with various teams, and ensuring compliance with relevant laws. Renaissance offers competitive benefits, including health benefits, 401k, paid time off, and tuition reimbursement.

Sr. Front End Engineer

Company: ScienceLogic

Location: USA

Posted Feb 28, 2025

ScienceLogic is seeking a FrontEnd React with TypeScript developer to join their team. The role involves building intuitive user interfaces for their AI operations solution, collaborating with UX designers and backend teams, and maintaining the product backlog. The ideal candidate should have 5+ years of experience in web application development, 3+ years with React, Angular, TypeScript, and Style Components, and be passionate about delivering high-quality production-ready code. Benefits include a remote-first culture, comprehensive health plans, 401k, flexible PTO, and opportunities for professional growth.

National Strategic Channel Director

Company: Vonage

Location: USA

Posted Feb 28, 2025

Vonage, a leading provider of UCaaS and CCaaS, is seeking a National Strategic Channel Director to develop and expand channel partnerships, drive revenue growth, and increase market reach. The role involves channel development, stakeholder engagement, GTM strategy, interdepartmental collaboration, performance evaluation, and market growth. Qualifications include a Bachelor's degree, 5+ years of channel management experience, and expertise in cloud communications. Preferred qualifications include experience with technology distributors, global systems integrators, and a proven track record in driving partner success.

Commercial Account Executive - Mid Market

Company: MariaDB plc

Location: USA

Posted Feb 28, 2025

MariaDB is a leading database for modern application development, used by 75% of the Fortune 500 and billions of people daily. The company is seeking a Commercial Account Executive MidMarket with a strong background in SaaS technology sales to drive growth. The ideal candidate will have a proven track record in B2B sales, excellent communication skills, and expertise in consultative selling and problem-solving. The role involves developing and executing sales strategies, driving revenue growth, and contributing to product development through customer feedback. The annual base salary range is USD $80,000 - $100,000 plus commissions.

Senior Manager - Customer Success

Company: Contentsquare

Location: USA

Posted Feb 28, 2025

The job posting is for a Senior Manager of Customer Success position in California. The role involves leading a team of Customer Success Managers (CSMs), hiring and developing high-performing CSMs, managing a high-value book of business, and driving renewals and expansion. The ideal candidate should have strong people leadership skills, experience in managing complex customer relationships, and the ability to proactively identify and mitigate risks. The role also requires close collaboration with Sales and other internal teams, and experience in martech analytics or a technical product is a plus. The compensation range is $150,000 to $170,000 per year, plus bonus or commission.

Chief of Staff

Company: brightwheel

Location: USA

Posted Feb 28, 2025

Brightwheel is a leading provider of high-quality early education, trusted by millions of educators and families. The company is seeking a Chief of Staff to join its leadership team, with a focus on driving performance and execution across the company. The role involves owning key executive meetings, driving meeting effectiveness, and working on strategic projects aligned with the CEO's priorities. The ideal candidate should have 7+ years of experience in top-tier management consulting, banking, or high-growth tech environments, with strong critical thinking, analytical, and communication skills. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.

Regulatory Counsel

Company: hims & hers

Location: USA

Posted Feb 28, 2025

Hims & Hers is seeking a Regulatory Counsel with 4+ years of healthcare regulatory experience, particularly in telehealth compliance, digital health, and state/federal laws. The role involves advising cross-functional teams on healthcare regulatory issues, supporting customer experience, and providing creative solution-focused advice. The company offers competitive compensation, unlimited PTO, comprehensive health benefits, and more.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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