Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Collections Account Manager

Company: Clipboard Health

Location: USA

Posted Feb 05, 2025

Clipboard Health is a fast-growing, profitable Series C marketplace that connects healthcare facilities and professionals. They offer an app-based marketplace for on-demand shifts, aiming to improve lives and provide career growth opportunities. The company, a YC Top Company with a global remote team, fills millions of shifts annually and is expanding into various sectors. The Billing Account Manager role involves managing billing processes, resolving issues, and maintaining financial relationships with partners.

Account Executive

Company: Safe Haven Security

Location: USA

Posted Feb 03, 2025

Safe Haven Security is a home security company that values its employees and customers. They are seeking a dedicated Account Executive to collaborate with realtors nationwide, ensuring the security of their clients' residences. The role involves conducting outbound sales calls, developing and maintaining client relationships, and acting as a brand advocate. Successful candidates should have excellent communication skills, strong time management, a collaborative nature, attention to detail, and relationship-building abilities. Safe Haven offers comprehensive training, ongoing support, and opportunities for growth. They foster a culture of teamwork, respect, and innovation, and are committed to creating an inclusive environment. The company has won several awards and offers competitive benefits, including weekly pay, bonuses, and career development opportunities.

PRODUCT MANAGER HVAC

Company: Johnson Controls

Location: USA

Posted Feb 03, 2025

The company is recruiting for 2 Product Manager HVAC roles to manage Fan Coil Units FCUs and Close ControlIT cooling and Rooftop Units across Europe, the Middle East, and India. Candidates must be based in Czechia, Slovakia, Poland, Hungary, or Bulgaria. The role involves developing and implementing product line strategies, driving market expansion, and ensuring profitability. Key responsibilities include leading new product introductions, conducting market research, and collaborating with global teams. The ideal candidate should have a Bachelor's degree in mechanical or electrical engineering, at least 7+ years in HVAC product management, strong knowledge of HVAC markets, and excellent business management skills. The company offers competitive compensation, a dynamic work environment, career advancement opportunities, global exposure, professional development resources, state-of-the-art technology, a supportive corporate culture, and a commitment to sustainability.

Account Executive

Company: Safe Haven Security

Location: USA

Posted Feb 03, 2025

Safe Haven Security is seeking a motivated Account Executive to join their dynamic team. The role involves conducting outbound sales calls, building a robust client portfolio, developing client relationships, engaging with realtors, and promoting the Safe Haven Security brand. The company offers weekly pay, uncapped commission potential, monthly bonuses, comprehensive training, benefits, and career development opportunities. Safe Haven is committed to excellence, teamwork, and creating a positive and inclusive work environment.

Sales Enablement Specialist

Company: Saviynt

Location: USA

Posted Feb 28, 2025

Saviynt is hiring a Sales Enablement Specialist to manage sales content, training programs, and enablement tools. The role involves content management, sales tool optimization, training and onboarding support, operational enablement support, and data analysis. The ideal candidate should have 2+ years of experience in sales enablement, marketing, or training development, and be familiar with sales enablement tools like Highspot and CRM systems like Salesforce. Strong organizational skills, excellent communication, and an analytical mindset are required. Saviynt offers growth opportunities in a positive work environment.

Financial Planner

Company: BMO Financial

Location: USA

Posted Feb 03, 2025

BMO is offering a Virtual Financial Planner position with a starting salary of $55,000 plus commission potential. The role involves providing financial and investment planning, determining client needs, and implementing business development strategies. The candidate should be a certified Financial Planner with the Institut de planification financière, fluent in French and English, and have advanced working knowledge of the financial industry. The position offers a collaborative team environment, in-depth training, and opportunities for growth.

Financial Modeler

Company: CGI Group, Inc.

Location: USA

Posted Feb 03, 2025

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Health Solutions Case Manager

Company: Memorial Hermann Health System

Location: USA

Posted Feb 03, 2025

Memorial Hermann is seeking a skilled and compassionate Workplace Injury Case Manager with a minimum of 3 years of experience in case management, preferably with a CCM certification. The ideal candidate will manage and coordinate care for employees with workplace injuries, collaborate with healthcare providers, employers, and insurance companies, and conduct comprehensive assessments to develop individualized care plans. The role involves providing education and support to patients and their families, maintaining accurate documentation, and utilizing technology effectively. Benefits include professional governance, benefit programs, generous PTO, and a supportive work environment.

Inside Sales Manager

Company: Safe Haven Security

Location: USA

Posted Feb 03, 2025

Safe Haven Security is hiring an Inside Sales Manager for a remote role. The manager will oversee a remote team, manage vendor partnerships, and sell ADT's home security and automation products. Qualifications include 3+ years of inside sales experience, ability to use technical devices, and leadership skills. Compensation includes a base salary, uncapped commissions, bonuses, and benefits. Safe Haven is an equal opportunity employer committed to excellence, innovation, and employee growth.

HVAC Controls Systems Engineer

Company: Johnson Controls

Location: USA

Posted Feb 03, 2025

Johnson Controls is a global leader in smart, healthy, and sustainable buildings. They are seeking a Lead Engineer for major projects in the Pacific Southwest Region of the United States. The role involves designing, configuring, and operating complete building control systems, including fire, security, and other low-voltage control subsystems. The ideal candidate should have a minimum of five years of experience or an associate degree in a related technical field, along with proven knowledge of the construction or HVAC industry and advanced computer skills. The company offers a competitive salary, bonus plan, comprehensive benefits, and opportunities for professional growth.

Social Work Care Coordinator

Company: VNS Health

Location: USA

Posted Feb 03, 2025

VNS Health is a large nonprofit home and community-based health care organization, providing comprehensive care management services across acute, home, and long-term care settings. They offer a range of benefits including referral bonuses, generous paid time off, health insurance, retirement savings, and professional growth opportunities. The role involves assessing and planning care for members, collaborating with interdisciplinary teams, and ensuring cost-effective outcomes. Qualifications include a Masters Degree in Social Work, case management certification, and minimum three years of social work experience.

Senior Accountant

Company: Branch

Location: USA

Posted Feb 28, 2025

Branch is a fintech company committed to empowering workers with financial freedom. They offer inclusive, transparent, and frictionless financial products. The company values its employees' voices and creativity, fostering a culture of innovation and collaboration. The Senior Accountant role involves managing various accounting functions, assisting in the close process, creating new accounting processes, and ensuring compliance with US GAAP. The role requires a Bachelor's degree in Accounting, 35+ years of relevant experience, 12+ years of financial audit experience, working knowledge of US GAAP, intermediate Excel skills, Sage Intacct experience, and strong communication skills. The base salary range is $110,120k, with benefits including health insurance, remote work options, equity, a 401k, flexible time off, and paid parental leave. Branch is an award-winning company valuing diversity and equality.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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