Customer Service Jobs in USA
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Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.
Vice President of Customer Growth
Company: brightwheel
Location: USA
Posted Feb 28, 2025
Brightwheel, a leading technology brand in early education, is seeking an experienced VP of Customer Growth to lead and scale their Support, Onboarding, and Account Management teams. The ideal candidate will have 15+ years of experience in high-growth tech companies, a proven track record in driving customer retention and expansion, and strong cross-functional leadership skills. The role involves building and leading a 100+ person team, owning customer revenue and growth strategy, optimizing processes, leveraging data to drive impact, and fostering a high-performance sales-driven culture. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.
Sr Director - Product Marketing
Company: OpenX
Location: USA
Posted Feb 28, 2025
OpenX is a company focused on maximizing the economic potential of digital media companies through innovative ad marketplaces and technologies. The Senior Director of Product Marketing will play a crucial role in commercializing OpenX's offerings, leading go-to-market activities, and driving business objectives. The ideal candidate should have extensive experience in product marketing, B2B advertising, marketing technology, or SaaS, with a proven track record in SaaS product marketing. They should be able to simplify complex ideas, manage go-to-market strategies, and collaborate effectively with product management and sales teams. OpenX values teamwork, customer-centricity, ownership, transparency, and adaptability, and is committed to equal employment opportunities.
Inside Sales Representative
Company: TeamSnap
Location: USA
Posted Feb 28, 2025
TeamSnap is a sports and communication platform that empowers its employees to bring big ideas and collaborate effectively. The company is committed to equitable compensation, offering a minimum starting salary of $76,000. TeamSnap is a fully remote company with a culture of trust, accountability, and inclusivity, providing opportunities for growth and a comprehensive total rewards package. The role involves driving sales growth, engaging customers, managing pipelines, collaborating with various teams, and maintaining CRM discipline. The ideal candidate possesses exceptional communication skills, a team player mindset, an athlete's mindset, business savviness, and a customer-focused approach. Bonus points are given for relevant sales experience, SaaS or sports industry experience, and willingness to travel occasionally.
Marketing Content Manager
Company: Restaurant365
Location: USA
Posted Feb 28, 2025
Restaurant365 is a SaaS company revolutionizing the restaurant industry with its cloud-based platform for accounting and back-office operations. The company values its team members, fostering an environment for growth and skill enhancement. The Marketing Content Manager role is crucial in supporting content product, and demand generation departments. The ideal candidate should have extensive content writing experience, preferably in a SaaS environment, and the ability to produce compelling content across various formats. The role involves creating thought leadership content, collaborating with internal teams, and measuring content KPIs. The position offers a competitive salary range of $90,000 - $110,000, along with comprehensive benefits and equity options.
Vice President of Operations
Company: brightwheel
Location: USA
Posted Feb 28, 2025
Brightwheel is a high-quality early education provider, trusted by thousands of educators and families. The company's mission is to support teachers, engage parents, and empower small businesses in the $175 billion early education industry. Brightwheel is seeking an experienced operations executive to lead all aspects of operations, including revenue operations, business operations, and analytics. The ideal candidate will have 15+ years of experience in operations and strategy, a proven track record in developing and executing operational strategies, and strong analytical skills. Brightwheel offers a competitive compensation package and is committed to creating a diverse and inclusive work environment.
Sr. Loan Closer
Company: Wealthfront
Location: USA
Posted Feb 28, 2025
Wealthfront is hiring a mortgage loan closer to join their team. The role involves preparing and reviewing loan documents, coordinating with title companies and borrowers, ensuring compliance with regulations, and leading complex closing transactions. The ideal candidate should have 4+ years of experience in mortgage loan closing, post-closing, and QC, proficiency in LOS systems, and strong communication skills. The position offers an exciting opportunity to work in a cutting-edge, rapidly growing environment with a competitive salary and benefits package.
Staff Machine Learning Engineer
Company: Twilio
Location: USA
Posted Feb 28, 2025
Twilio is seeking a Staff Machine Learning Engineer with a strong background in Data Science and Machine Learning to join their Efficiency Engineering team. The role involves developing and deploying AI models, collaborating across teams, utilizing an advanced technical stack, integrating enterprise data sources, and harnessing the power of LLMs. The position offers an opportunity to work on groundbreaking projects that directly impact the efficiency and success of Twilio's customers. The role is remote but not eligible for hiring in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Twilio provides competitive pay, generous time-off, parental and wellness leave, healthcare, a retirement savings program, and more.
Senior Sales Engineer
Company: Red Canary
Location: USA
Posted Feb 28, 2025
Red Canary is a cybersecurity company that aims to protect and empower organizations from cyber threats. They offer market-defining technology and expertise to prevent breaches and set a new standard for partnership in the industry. The company values doing what's right for the customer, being kind and authentic, delivering great quality, and being relentless. They are looking for a Sales Engineer who can guide prospects through the customer journey, evangelize the Red Canary solution, and creatively identify opportunities for improvement. The role involves presales interactions, product research and development, and writing and refactoring scripts. The company offers a rich benefits program and a culture that encourages authenticity and transparency.
Senior Social Media Manager
Company: ActiveCampaign
Location: USA
Posted Feb 28, 2025
ActiveCampaign is seeking a Senior Social Media Manager with 8+ years of SaaS experience to develop and execute a global social media strategy. The role involves creating compelling content, managing social community interactions, and overseeing localization efforts for international markets. The ideal candidate will have expertise in video content strategy, strong understanding of social media analytics, and exceptional copywriting skills. The company offers competitive compensation, comprehensive health benefits, and a strong commitment to diversity and inclusion.
School Engagement Manager
Company: Newsela
Location: USA
Posted Feb 28, 2025
Newsela is seeking a School Engagement Manager to collaborate with Strategic CSMs and build relationships with large school districts. The role involves prioritizing outreach, creating scalable strategies, leveraging data, and managing customers through the Newsela Customer Journey. The ideal candidate will have 3+ years of teaching experience, regional expertise, and strong product knowledge. The role offers a base salary of $65,000 - $70,000, along with incentive stock options and benefits.
Head of Product
Company: brightwheel
Location: USA
Posted Feb 28, 2025
Brightwheel is a company dedicated to providing high-quality early education for every child. They support teachers, engage parents, and empower small businesses in the $175 billion early education industry. Their team is passionate, talented, and customer-focused, working remotely across various time zones. They are seeking a Head of Product & Design to establish a company product roadmap, lead product development, build and lead a high-performing team, and drive business outcomes. The role requires a proven track record in product development, strong user empathy, and the ability to lead large teams. Brightwheel offers a competitive compensation package and is committed to diversity and inclusion.
Design Director - Cash and Money Movement
Company: Wealthfront
Location: USA
Posted Feb 28, 2025
Wealthfront is seeking a Design Director for the Cash area, ideal for a design leader who enjoys strategic impact and empowering teams. The role requires strong people management, communication, and strategic thinking skills. The Cash area aims to simplify finance management using technology. Designers at Wealthfront are innovative, creative, strategic, and detail-oriented, transforming complex technology into clear, simple experiences. The role involves driving company impact, facilitating cross-functional collaboration, and supporting designers in various aspects. Key responsibilities include staffing, hiring, guiding work, growing skills, and building an inclusive culture. The ideal candidate should have 4+ years of design management experience, 10+ years of product design experience, strong communication skills, and a proven track record in setting visions and driving business impact through design.