Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Data Analyst

Company: Mindoula Health

Location: USA

Posted Jan 03, 2025

Mindoula is seeking a Senior Data Analyst with a passion for healthcare data analysis. The role involves creating data visualizations, extending business intelligence functionality, and performing exploratory data analysis. The ideal candidate will have a Bachelor's degree in a relevant field, 5+ years of experience as a Data Analyst, and proficiency in AWS, SQL, and data visualization tools. They should also have strong analytical skills, excellent communication abilities, and a detail-oriented mindset.

Patient Service Representative

Company: Midi Health

Location: USA

Posted Jan 03, 2025

Midi Health is seeking a Patient Service Representative with 2+ years of customer service experience, preferably with Zendesk, Athenahealth EMR, and Google Workplace experience. The role involves serving as the first point of contact for patients, assisting with appointments and EHR updates, and resolving billing issues. The successful candidate will have strong communication skills, work independently, and adhere to privacy regulations. Midi offers competitive compensation, benefits, and a remote work environment. The interview process includes a recruiter interview, technical assessment, take-home test, and interviews with the hiring manager and department leader.

Salesforce Engagement Manager

Company: V2sa

Location: USA

Posted Jan 03, 2025

V2, a Salesforce Crest Partner for 18 years, is seeking a Salesforce Engagement Manager. The role involves driving client conversations, managing enterprise-level engagements, and leading Enterprise-level projects at global brands. The ideal candidate should have 4+ years of relevant professional experience, Salesforce consulting experience, and a passion for solving business problems using technology. V2 offers a thriving boutique culture focused on personal and professional growth, custom-designed goal-setting, and coaching solutions, along with opportunities for certifications across Salesforce, Snowflake, and Tableau ecosystems.

Security Professional/Qualified Security Assessor

Company: Jefferson Wells

Location: USA

Posted Jan 03, 2025

Jefferson Wells is seeking a Security Professional QSA Consultant for a remote, open-ended consulting role. The role involves assessing clients' compliance with the Payment Card Industry Data Security Standard (PCI DSS), managing related activities, and developing remediation plans. The ideal candidate should have 5+ years of information security experience, 3+ years as a certified QSA, and strong background in IT infrastructure. Additional desired qualifications include current QSA certification, familiarity with various security standards, consulting experience, and cloud or application security knowledge. The role offers a target pay rate of $95/hour with flexibility to negotiate and the opportunity to travel to client sites as needed.

Technical Project Manager

Company: CROmetrics

Location: USA

Posted Jan 03, 2025

Cro Metrics is seeking a Technical Project Manager with 4+ years of experience in product and/or project management within a tech, web production, or digital marketing space. The role involves managing product launches, client communication, budget and scope management, task switching, proactive account management, meeting management, problem-solving, and learning agility. The company offers benefits such as a 401k match, health benefits, PTO, parental leave, work perks, customized career plan, remote work environment, and annual company retreat. The compensation range is $50-$85k with potential travel. Cro Metrics aims to create an inclusive and equitable remote environment.

People Operations Specialist

Company: Chainguard

Location: USA

Posted Jan 02, 2025

Chainguard, a company specializing in secure open source software, is seeking a People Operations Specialist. The role involves streamlining processes, ensuring compliance, and delivering an exceptional employee experience. The ideal candidate should have 25 years of HR experience, expertise in HR systems, and a passion for providing exceptional employee experiences. Chainguard offers a human-first culture, autonomy, and a range of benefits including equity, unlimited PTO, and remote work options.

Technical Consultant

Company: Bask Health

Location: USA

Posted Jan 03, 2025

Bask Health is seeking a Technical Consultant to support Enterprise customers with technical issues and questions related to Bask products and services. The role involves training clients on product usage, earning customer trust, and contributing to the post-sales process. Success is measured by improving Enterprise customer retention through technical insights and evaluations. The ideal candidate has frontend development experience, technical writing skills, and a passion for problem-solving. They should be comfortable working remotely, have strong communication skills, and be available for weekend and on-call duties. A minimum of 3 years of experience in customer success, sales, or onboarding at a SaaS company is required, along with 5+ years of frontend web development or React experience. Bonus points for understanding DNS.

Federal and State Tax Compliance Consultants

Company: Jefferson Wells

Location: USA

Posted Jan 03, 2025

Jefferson Wells is recruiting remote Federal and State Tax Compliance Professionals for future projects. The company values its consultants' expertise and methodology, which are crucial for delivering exceptional service. Successful candidates should have relevant certifications, degrees, and experience. Interested individuals are encouraged to contact Cindy Bruno at [email protected].

Senior UX/UI Designer

Company: Mocafi

Location: USA

Posted Jan 03, 2025

MoCaFi is a fintech company committed to providing financial services to marginalized communities in America. They offer FDIC-insured bank accounts, municipal-funded disbursement cards, and financial empowerment services. MoCaFi has distributed over $100M in cash assistance and is seeking a Senior UX/UI Designer to create a user-friendly website for secure account access and status monitoring. The role involves designing UI, managing a web design team, conducting research, and ensuring design consistency and accessibility. Required qualifications include a degree in Human-Centered Design or equivalent experience, 3+ years in financial services, and proficiency in design tools and Agile development.

People Program Management Specialist

Company: mlmultiplecareerlocations

Location: USA

Posted Jan 03, 2025

The job posting is for a People Program Management Specialist role within the Human Resources department. The role involves supporting various HR verticals with data analytics, special projects, and program administration. The ideal candidate should have strong knowledge of recruiting practices, employment-based and student work visas, and experience working with diverse employees. Key responsibilities include facilitating employment visa and immigration processes, coordinating application petitions, performing Form I-9 verifications, administering People systems, gathering and analyzing data, and collaborating with People leaders and stakeholders. The required experience includes 5+ years in an HR role, proficiency in Google Sheets and Excel, strong organizational and interpersonal skills, and excellent written and verbal communication skills. Additional qualifications include SHRM-CP or PHR certification, global mobility experience, and project management certifications.

Product Manager

Company: Videa.ai

Location: USA

Posted Jan 03, 2025

VideaHealth, an AI-powered dental solution developed by MIT experts, seeks a Product Manager to lead cross-functional teams in defining, developing, and launching new features. The ideal candidate will have a Bachelor's degree in Computer Science, Engineering, Business, or a related field, and 3+ years of product management experience, preferably in SaaS products. They should possess an entrepreneurial mindset, strong analytical skills, and experience with data-driven insights. The role involves customer obsession, product strategy, market research, roadmap planning, product definition, development, user experience, analytics, iteration, and cross-functional leadership. VideaHealth offers a fast-paced work culture, competitive pay, and benefits, with a focus on innovation and inclusivity.

Sr. DevSecOps Engineer

Company: Yurtsai

Location: USA

Posted Jan 03, 2025

Yurts is a secure knowledge management platform that turns unstructured data into actionable insights. It's designed to work with existing systems, not replace them. The company is seeking a Senior DevOps Engineer with extensive experience in Kubernetes deployment automation, environment-agnostic deployment, and US Federal Government Risk Management Frameworks. The role involves deploying the Yurts product in US government compute environments, maintaining high availability, and ensuring security posture meets requirements. The company offers competitive compensation and benefits, and encourages professional growth and development.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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