Customer Service Jobs in USA
485,712 open positions · Updated daily
Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.
Senior Account Executive
Company: TechnologyAdvice
Location: USA
Posted Jan 01, 2025
TechnologyAdvice, a remote-first company with over 500 global team members, is seeking a Senior Account Executive for its MidMarket team. The role involves a consultative sales approach to B2B solutions, including content creation, digital advertising, and lead generation services. The ideal candidate should have 3+ years of professional sales experience, excellent communication skills, and the ability to thrive in a fast-paced environment. The company offers career growth opportunities, flexible work arrangements, comprehensive health coverage, and a competitive salary range of $75,000-$85,000 annually, with potential for up to $125,000-$160,000 with commission.
Principal DevOps Engineer I
Company: Perforce
Location: USA
Posted Dec 31, 2024
Perforce is seeking a Principal DevOps Engineer IUS to design and build the next-generation cloud platform for their SaaS product portfolio. The role involves ensuring the security, reliability, and high availability of production and CICD environments and applications. Responsibilities include building platforms and frameworks for consistent management of applications and infrastructure, mentoring engineers, implementing application security best practices, fostering a DevOps culture, leading CICD pipeline development, and establishing technical design principles. Requirements include a BS/MS in Computer Science, Engineering, or a related field, 10+ years of experience in SaaS software cloud operations and development, deep understanding of AWS, Azure, or GCP services, expertise in CICD pipelines, programming languages, Kubernetes, Docker, and cloud-based scalable web application architectures. Perforce offers a rewarding career with opportunities for growth and a diverse, inclusive work environment.
Analytics Developer II
Company: Patterndata
Location: USA
Posted Jan 01, 2025
Pattern Data is a company that uses AI to rapidly analyze medical records, significantly reducing validation time for litigation, medical analysis, and personal injury cases. They are looking for an Analytics Developer to create sophisticated data models, reports, and dashboards for both internal operations and client-facing solutions. The ideal candidate will have a proven track record in developing data visualizations, exceptional communication skills, and experience with business intelligence tools like Tableau, PowerBI, Looker, Qlik, or Quicksight.
Sr Site Reliability Engineer, Platform Engineering
Company: Kentik
Location: USA
Posted Dec 31, 2024
Kentik is a network observability company offering a must-have platform for network professionals. Their Platform Engineering group is responsible for storing, enriching, and querying traffic metadata and metrics from the world's largest networks. They are seeking a senior engineer to co-own, design, and implement state-of-the-art reliability engineering for their data-intensive platform. The ideal candidate will have 5+ years of experience in Systems Administration, Datacenter IT, or SRE-related projects, with a strong understanding of major internet protocols, networking administration, and experience with microservices, containers, and orchestration. Kentik offers a competitive salary and stellar benefits, including 100% premiums paid for health, vision, and dental coverage, an annual Health Reimbursement Account, paid family and medical leave, open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays.
Director, Product Strategy
Company: Trueclassicteesllc
Location: USA
Posted Jan 01, 2025
True Classic, a rapidly growing direct-to-consumer men's apparel brand, is seeking a strategic and analytical Director of Product Strategy. The role involves driving long-range product planning, innovation, and go-to-market excellence. Key responsibilities include product strategy development, product analytics, go-to-market planning, and product innovation. The ideal candidate should have a Bachelor's degree in Business, Marketing, Fashion Merchandising, or a related field, with 3+ years of experience in product strategy or related roles within the apparel industry. Strong analytical skills, data-driven product analysis, and strategic planning experience are required. The role offers a competitive salary, unlimited sick days and PTO, company-paid medical, dental, and vision insurance, a 401k plan with a 3% company match, a monthly $200 stipend for home office expenses, and free True Classic merchandise. The position is remote within the United States, with quarterly all-hands meetings in California.
Business Development Representative
Company: OneThirtyFive
Location: USA
Posted Jan 01, 2025
OneThirtyFive is seeking a driven BDR to join their US-based team. The role involves identifying potential clients, executing cold calling campaigns, participating in strategy meetings, and collaborating on sales process enhancements. The company offers a dynamic work environment, mentorship, AI-enhanced sales training, and opportunities for growth and profit sharing.
Sr. Staff, Site Reliability Engineering - Observability
Company: Sentinellabs
Location: USA
Posted Jan 01, 2025
SentinelOne is seeking a Senior Staff Engineer for their Site Reliability Engineering (SRE) Team. The role involves architecting and leading the implementation of advanced observability, automated triage, and self-healing capabilities within their microservices-based SaaS environment. The ideal candidate should have extensive SRE experience, deep knowledge of incident management, and expertise in cloud platforms and container orchestration. They will design end-to-end alert correlation, auto-triage, and auto-remediation frameworks, define and implement SLOs, and mentor engineers. SentinelOne offers competitive benefits and a culture of reliability engineering excellence.
Analytics Developer I
Company: Patterndata
Location: USA
Posted Jan 01, 2025
Pattern Data is seeking an Analytics Developer to join their team. The role involves understanding complex settlement terms, defining business requirements for claims processing, and creating data-driven operational protocols. The ideal candidate will have a degree in a relevant field, proven experience in data analysis, and advanced proficiency in Excel and other data analysis tools. They should also have strong analytical skills, excellent communication abilities, and the capacity to navigate complexity and ambiguity.
Customer Enablement Manager
Company: Smartcatplatforminc
Location: USA
Posted Jan 01, 2025
Smartcat is a Series C company offering a Language AI platform for global enterprises, aiming to revolutionize the multilingual content industry. The Customer Enablement Manager will develop a customer training program, design digital onboarding, and manage Smartcat Academy. The role requires 5+ years of experience in customer training within a SaaS environment, strong communication skills, and a customer-centric approach. Smartcat offers a fully remote team, high impact role, and a culture committed to diversity and high performance.
Product Manager
Company: Rackner
Location: USA
Posted Jan 01, 2025
Rackner is seeking a Program Manager for the Cerberus team at Platform One, a DoDwide enterprise service capability. The role involves overseeing Agile Scrum DevSecOps tools, DoD cybersecurity, and Cloud programs. The PM will also lead product development for Platform One, advise internal product initiatives, and manage agile projects. Rackner offers employee development, training, fitness benefits, and competitive compensation packages.
Director, Content Marketing
Company: Billtrust
Location: USA
Posted Jan 01, 2025
The Director Content Marketing is a crucial role responsible for leading a team of content marketers and executing a comprehensive content marketing strategy. The ideal candidate should have a Bachelor's degree in Marketing Communications or a related field, 8+ years of experience in content marketing, preferably within the financial technology industry, and a proven track record of successful strategies. They should possess strong leadership skills, understanding of digital marketing, SEO, and social media best practices, and exceptional written and verbal communication skills. The role involves managing relationships with external agencies, driving the editorial planning process, and utilizing SEO strategies to optimize content. The base salary for this position is $150,000 - $175,000, with opportunities for growth, flexible working hours, and comprehensive benefits.
Lead Product Designer
Company: Replicant
Location: USA
Posted Jan 01, 2025
Replicant, a leader in Contact Center Automation, is revolutionizing customer service through AI-driven solutions. The company uses Large Language Models (LLMs) to enable natural conversations across various channels, resolving customer issues 24/7. Replicant is growing rapidly, tripling its team and quadrupling its revenue, serving Fortune 500 clients and running millions of AI calls monthly. The company values humancentered design principles and seeks a design professional with 5+ years of experience, strong UX/visual design skills, and proficiency in Figma. The ideal candidate will collaborate with crossfunctional teams, conduct user research, and contribute to the design system. Replicant offers a remote work environment, competitive compensation, and a supportive culture.