Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director of Product Marketing

Company: OneSignal

Location: USA

Posted Jan 05, 2025

OneSignal, a leading omnichannel customer engagement solution, is seeking an experienced Head of Product Marketing. The role involves driving product launches, developing messaging, and orchestrating campaigns. The ideal candidate should have 10+ years of product marketing experience, strong analytical skills, and the ability to lead cross-functional teams. The company offers remote work options, competitive salary, and comprehensive benefits. OneSignal is committed to fostering a diverse and inclusive workplace.

Customer Success Manager

Company: AchieveIt

Location: USA

Posted Jan 05, 2025

AchieveIt is a company dedicated to empowering organizations to achieve world-class execution on their most important initiatives. They offer a software solution that helps leaders gain crossplan visibility, improve inefficiencies, and increase collaboration. The company values adaptability, service, delivery, and teamwork. They provide a range of benefits including work from home options, competitive salary, extensive vacation and holiday time, and comprehensive insurance. AchieveIt is recognized as an Inc. Best Workplace 2024, Inc. 5000 Fastest Growing Company 2024, and has high ratings on Glassdoor, G2, and Capterra.

Senior Product Manager, Tax

Company: Toast

Location: USA

Posted Jan 04, 2025

Toast is seeking a Senior Product Manager for Core Finance and Tax. The role involves developing and implementing strategic product roadmaps, serving as the primary point of contact for tax technology needs, and driving partnerships between various departments. The ideal candidate should have a Bachelor's degree in business or computer science, 8+ years of professional Product Management experience, and proficiency in SQL tools and cloud product management tools. The company offers competitive compensation and benefits, and values diversity, equity, and inclusion.

Annotation Data Engineer

Company: Simbe Robotics

Location: USA

Posted Jan 04, 2025

The Annotation Data Engineer role at Simbe involves managing data annotation processes, developing guidelines, collaborating with engineering teams, ensuring data quality, and maintaining data collection systems. The role requires excellent communication skills, technical proficiency in Python, Bash scripting, and web frontend programming, and familiarity with source control systems. Preferred qualifications include a background in video annotation or robotics applications. Simbe offers a dynamic, inclusive culture focused on retail innovation and customer value.

Regional Recruiter

Company: Equipmentsharecom

Location: USA

Posted Jan 05, 2025

EquipmentShare is hiring a remote Recruiter with a focus on high-volume recruitment for various roles including Heavy Equipment Mechanics, CDL drivers, Rental Coordinators, and Service Managers. The role involves full-cycle recruiting, building relationships with managers, and maintaining a robust pipeline of quality candidates. The company offers competitive benefits, career development opportunities, and a mission-driven work environment.

Commercial Loan Documentation Supervisor

Company: Bannerbank

Location: USA

Posted Jan 05, 2025

Banner Bank, a reputable financial institution with over 130 years of experience, is seeking a Commercial Loan Documentation Supervisor. The role involves overseeing day-to-day operations, providing leadership, and ensuring superior service to clients. The successful candidate will lead a team, interpret complex regulatory requirements, and maintain a deep understanding of the bank's loan products and processes. The position requires extensive experience in commercial and commercial real estate loan documentation, strong leadership skills, and proficiency in LaserPro loan processing software.

Customer Success Engineer

Company: Bask Health

Location: USA

Posted Jan 04, 2025

Bask is a rapidly growing telehealth platform that empowers entrepreneurs and businesses to launch a DTC telemedicine company quickly and easily. The company is data-driven, customer-obsessed, and values ownership and accountability. The Customer Success Engineer role involves resolving customer concerns, creating and improving internal tooling, and engineering solutions to enhance the customer experience. The ideal candidate should have a background in web development, excellent communication skills, and a passion for problem-solving.

Sr. Product Owner, Device Platform

Company: FORT Robotics

Location: USA

Posted Jan 04, 2025

FORT, founded in 2018 by Samuel Reeves, is a company specializing in robotics. Reeves, with a decade of experience in making landmine clearance safer through robotics, identified the lack of secure communications for robots in various industries. FORT aims to address this gap with its Robotics Control Platform (RCP), designed to ensure robots cause no harm. The company is seeking a Product Owner to guide the development of its Device platform, a cutting-edge solution for managing autonomous and robotic systems. The Product Owner will be responsible for defining user stories, prioritizing the team backlog, and ensuring high-quality and efficient solutions. Key responsibilities include serving as a liaison between the device platform team and the engineering organization, managing the product backlog, and engaging with customers to gather and translate requirements. The ideal candidate should have at least two years of experience as a Product Owner in a software development environment, a strong background in hardware and embedded software, and expert knowledge of Agile and Scrum methodologies.

Associate Commercial Counsel

Company: Emburse

Location: USA

Posted Jan 04, 2025

Emburse is seeking a US or Canadian-based commercial contracts attorney to join its legal department. The role involves drafting, reviewing, and negotiating SaaS contracts, software reseller agreements, and other related contracts. The attorney will partner with various teams, provide legal advice, and ensure contract quality and accuracy. The ideal candidate should have a JD, strong communication skills, and experience in technology and software-related concepts. Familiarity with the B2B payments industry is a plus.

Senior Account Executive

Company: ValGenesis

Location: USA

Posted Jan 04, 2025

ValGenesis, a pioneer in automated validation software solutions, is seeking a highly motivated and results-driven Senior Account Executive CMC. The role involves driving new business acquisition, revenue growth, and establishing relationships with key decision-makers. The ideal candidate should have a background in selling enterprise software solutions or complex applications in the Life Sciences industry, with experience in quality risk management and process validation. The position offers an exciting opportunity to join a dynamic team and make a significant impact on the company's continued success and growth.

Technical Program Manager

Company: Federato

Location: USA

Posted Jan 05, 2025

Federato is a company dedicated to providing efficient and equitable insurance solutions. They leverage AI and deep reinforcement learning to help insurance companies optimize risk portfolios, enabling them to offer fair pricing in challenging areas. Their RiskOps solution enhances underwriting decisions by utilizing underutilized data and providing real-time risk insights. Federato is seeking a software engineer with a BS in Computer Science, 6+ years of experience in software engineering or technical product management, and expertise in SaaS implementation. The ideal candidate should have strong project management skills, experience in process improvement, and coding competence in JavaScript and SQL. Federato values culture fit, innovation, and diversity, and encourages applicants who are eager to learn and adapt.

Senior Engineer

Company: Greenpages

Location: USA

Posted Jan 05, 2025

Blue Mantis is looking for a Senior Engineer and Technical Account Manager with deep expertise in Citrix technologies, including Citrix Cloud, Citrix DaaS, XenApp, and XenDesktop. The ideal candidate will manage Citrix solutions, VMware infrastructures, and Cisco UCS environments, while also troubleshooting networking configurations and serving as a Tier 3 escalation point for technical issues. The role involves acting as the primary technical liaison for key customers, managing offshore teams, and collaborating with the offshore NOC. Relevant certifications and experience with hybrid and multicloud deployment models are preferred.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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