Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Accountant- Client Services Manager

Company: Togetherwork

Location: USA

Posted Dec 28, 2024

The job summary is for a full-time Accountant Client Services Manager position at Togetherwork, a company that provides integrated software and financial solutions to various communities and organizations. The role involves managing clients' general ledger, budget entry, expense tracking, and 1099 preparation. The ideal candidate should have a Bachelor's degree in Accounting, over 10 years of experience, and proficiency in Excel, O365, and QuickBooks. The company values diversity and inclusion and offers a comprehensive employee benefits program.

Director, Commercial Planning

Company: OLIPOP

Location: USA

Posted Dec 27, 2024

Olipop is a startup offering a delicious, affordable tonic made with prebiotics, botanicals, and natural plant fiber to support digestive health. They are committed to providing an alternative to soda and delivering leading-edge health benefits to mainstream consumers. The company values personal development, diversity, and inclusion. They are seeking a Director of Commercial Planning to drive their commercial strategy and planning process.

Commercial Risk Advisor

Company: First Citizens Bank

Location: USA

Posted Dec 27, 2024

This advisory sales position is key to the growth and success of First Citizens Insurance Services. The successful candidate will be able to demonstrate a proven track record of successfully creating and maintaining a commercial insurance book of business by using their knowledge and a value-added approach to their relationships. The position offers an exciting opportunity with a broad territory and network of First Citizens team members who also have responsibility in developing insurance opportunities. As a member of a strong insurance sales and service team, this is an opportunity to take the next step in your career in a dynamic work environment. First Citizens is one of the top financial services providers in the nation, recognized and awarded for our customer satisfaction, sustainable profitability, and overall stability and security. This position has remote or hybrid work options within close proximity to Columbia SC or Charleston SC geographies.

Sr Manager, Salesforce Data Operations

Company: GitLab

Location: USA

Posted Dec 27, 2024

The text is a job description for a Sr Manager of Salesforce Data Operations at GitLab. The role involves leading and managing teams, automating Salesforce account hierarchies, promoting data quality, cross-functional collaboration, and managing team performance. The candidate should have strong knowledge of third-party data providers, Salesforce hierarchy management, GTM Rules of Engagement, and experience in strategic thinking, data analysis, and communication.

Finance Specialist

Company: TRAILS

Location: USA

Posted Dec 27, 2024

TRAILS is a rapidly growing school-based mental health solutions organization seeking a Finance Specialist to maintain financial health and stability. The role involves payroll validation, accounts receivable, and process improvement. The organization is committed to equity and diversity, and offers a comprehensive benefits package.

Product Marketing Lead, Competitive Intelligence

Company: Gomotive

Location: USA

Posted Dec 27, 2024

Motive is a company that provides a single system for safety operations, finance teams, and fleet-related spend management. They serve over 120,000 customers across various industries and are looking for a Product Marketing Lead with competitive intelligence experience to drive effective product positioning and enablement strategies.

Financial Planner

Company: BMO Financial

Location: USA

Posted Dec 27, 2024

BMO is offering a Virtual Financial Planner position in Québec with a starting salary of $55,000 and potential upward commission. The role requires a certified Financial Planner with the Institut de planification financière. Strong verbal and written language skills in French and English are required. The candidate will provide financial and investment planning, determine client needs, and engage with customers to grow BMO's business.

Account Manager

Company: Fluxx

Location: USA

Posted Dec 28, 2024

Fluxx is looking for a highly motivated Account Manager to join their Go To Market team. The role involves using sales and customer relationship skills to drive current customer delight and increase revenue through the upsell of Fluxx products. The successful candidate will make an impact by coming up with effective solutions, identifying and addressing customers' needs, and contributing to building profitable long-term relationships with customers to meet business objectives.

Senior Events Manager

Company: Ironcladhq

Location: USA

Posted Dec 27, 2024

Ironclad is a contract lifecycle management platform used by innovative companies like L'Oréal, Staples, and Mastercard. It helps accelerate contracting, maintain compliance, and turn contracts into operational business intelligence. Ironclad is a leader in the Forrester Wave for Contract Lifecycle Management and has been recognized as a Fortune Great Place to Work for four consecutive years. They are looking for a senior event strategy role to plan, organize, and execute in-person events focused on their roadshow and tier-1 events.

Director, Customer Experience

Company: Brightspeed

Location: USA

Posted Dec 28, 2024

Brightspeed is reimagining internet connections and customer experience in twenty states throughout the Midwest and South. They are looking for a Director Customer Experience to lead design and execution of customer experience initiatives across all channels, utilizing Voice of the Customer insights and customer journey analytics to minimize customer effort and maximize satisfaction.

Marketing Manager

Company: Nava

Location: USA

Posted Dec 27, 2024

Nava Benefits is a fast-growing benefits brokerage using technology and expertise to lower costs, delight employees, and augment HR teams. They aim to fix healthcare in America, starting with employer-provided healthcare. Backed by leading investors, Nava is an ambitious team transforming the $50B/year benefits brokerage industry. They are looking for a marketing role to drive user acquisition and engagement through diverse channels.

Director, Strategic Accounts

Company: Abacus Insights

Location: USA

Posted Dec 27, 2024

Abacus Insights is a mission-driven technology company that provides a flexible, efficient, and secure platform for organizing and exchanging healthcare data from various sources and formats. They aim to uncover differentiated insights and improve health outcomes while lowering costs. With deep expertise in cloud-enabled technologies and the healthcare industry, they have built an innovative data integration and management platform. Abacus has raised over $81 million from leading VC firms and is growing quickly, seeking a Director Strategic Accounts DSA to drive revenue growth within their existing customer portfolio.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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