Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Customer Onboarding & Implementation Specialist

Company: BioDigital

Location: USA

Posted Dec 27, 2024

BioDigital has built a cloud-based solution for visualizing the human body in interactive 3D. They are seeking a talented Customer Onboarding and Implementation Specialist to provide exceptional service and drive successful adoption of their innovative software. The role involves guiding customer adoption, delivering tailored training, technical support, and best practices, and collaborating with Strategic Account Managers.

Associate Manager, Offline Media

Company: Doordashusa

Location: USA

Posted Dec 27, 2024

The text is about a job posting for an Associate Manager of Offline Media at DoorDash. The role involves managing offline media strategy and execution, including print media, direct mail, shared mail package inserts, fliers, and more. The ideal candidate should have experience in offline media, data-driven decision making, and cross-functional collaboration. The successful candidate will receive a competitive salary, equity grants, and comprehensive benefits.

Customer Support Specialist

Company: Dune

Location: USA

Posted Dec 27, 2024

Dune is a collaborative multichain analytics platform used by thousands of developers, analysts, and investors to understand the onchain world and the frontiers of finance. They are a team of 50+ employees working together across Europe and eastern US timezones. Dune believes in their mission and is building a powerful open product for deep research into important ecosystems like Bitcoin, Ethereum, Solana, and more. They have been backed by some of the world's best investors, including Coatue and Union Square Ventures. Dune is using the funds from their Series B funding round to educate, reward, and empower a new generation of onchain analysts. They are seeking a Customer Support Specialist to provide world-class technical assistance and support to Dunes paid users and customers.

VP of Product, Lending

Company: Earnest

Location: USA

Posted Dec 27, 2024

Earnest is a fintech company with a mission to make higher education accessible and affordable. They offer financial support, student loan refinancing, and scholarships to help students pay less. The company is looking for a VP of Product Lending to lead their current and future at-scale revenue-driving student lending products, as well as bring new lending and financial products to market. The role is based in the San Francisco Bay Area and requires 3 consecutive days of on-site work per month.

Director of RevOps

Company: Tradecentriccareers

Location: USA

Posted Dec 27, 2024

The Director of Revenue Operations will play a critical role in driving TradeCentrics revenue growth and operational efficiency. The ideal candidate will have a strong analytical mindset, a passion for building scalable systems, and experience in aligning revenue-focused teams to achieve strategic business objectives. The role is 100% remote and offers a target base salary ranging from $150,000 to $170,000 with up to $200,000 in OTE.

Product Manager II, Audience & Data

Company: Morning Brew

Location: USA

Posted Dec 27, 2024

Morning Brew Inc is a growing organization with a unique brand of wit, focusing on attracting and building real relationships with the next generation of business leaders. They offer credible entertaining business content that makes an impact on personal and professional lives. The product team is a lean and highly performant group, collaborating closely to build customer-facing products and internal tools. The role of Product Manager for Audience and Data amp Insights teams is crucial for driving growth and engagement, managing stakeholders, and defining and tracking KPIs.

Senior Technical Writer

Company: AuditBoard

Location: USA

Posted Dec 27, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform on the market, used by over 50% of the Fortune 500, including 7 of the Fortune 10. The company is recognized for its award-winning technology and commitment to innovation, contributing to the greater good of their customers and communities. They are looking for a Technical Writer to ensure clear, accurate, and up-to-date documentation for internal and external users.

Management Analyst

Company: Wheeldon Appliance

Location: USA

Posted Dec 27, 2024

The job posting is for a Management Analyst to analyze business operations, identify inefficiencies, and recommend solutions to improve performance, productivity, and profitability. The role involves collaborating with various departments, evaluating operations and systems, gathering and analyzing data, monitoring industry trends, and assisting in strategic planning.

New Logo Account Executive

Company: Cyberark

Location: USA

Posted Dec 26, 2024

The text describes a job description for a New Logo Account Executive at Venafi, a company that provides Identity Security solutions. The role involves managing sales activities, building relationships with C-level and technical teams, and selling complex solutions to large organizations. The ideal candidate should have a Bachelor's degree or equivalent work experience, 5 years in cybersecurity B2B enterprise sales, and experience selling SaaS, subscription, cloud software solutions. They should also have excellent communication skills, adaptability, and the ability to craft compelling business propositions.

eBay Customer Support

Company: eBay

Location: USA

Posted Dec 27, 2024

eBay is a global ecommerce leader committed to reinventing the future of ecommerce for enthusiasts. They are looking for a phone-based role in the Republic of Ireland with a basic salary of €36400. The role involves providing phone support for members with queries, supporting sellers, ensuring a safe and compliant trading platform, and making decisions on various topics. The role requires problem-solving, business acumen, financial acumen, negotiation, adaptability, professional communication, and financial and risk acumen. The ideal candidate should be available for shift work, have previous financial service payments experience, and be self-aware and resilient.

Customer Success Manager, Enterprise

Company: Ironcladhq

Location: USA

Posted Dec 27, 2024

Ironclad is a contract lifecycle management platform for innovative companies. It helps companies manage contracts, accelerate contracting, and turn contracts into operational business intelligence. Ironclad is a leader in the Forrester Wave for Contract Lifecycle Management and has been recognized as a Fortune Great Place to Work for four consecutive years. The role of Enterprise Customer Success Manager involves partnering with large global customers, driving adoption of the Ironclad solution, and supporting the growth of the business.

Reporting Analyst

Company: Affirmedrxpbc

Location: USA

Posted Dec 27, 2024

The text describes a job posting for an Analytics and Reporting Analyst at AffirmedRx, a company committed to improving healthcare outcomes through clarity, integrity, and trust in pharmacy benefit management. The role involves creating and enhancing standardized reports, regulatory reporting, ad-hoc analyses, stakeholder consultation, and business requirements collaboration. The ideal candidate should have a bachelor's degree in a related field, 3+ years of healthcare reporting experience, and proficiency in SQL, SAS, Excel, VBA, and BI tools. The company offers competitive compensation, equity, and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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