Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Data Pipeline Engineer

Company: Motional

Location: USA

Posted Dec 26, 2024

The job posting is for a Senior Data Pipeline Engineer position at Motional, a driverless technology company. The role involves designing, building, maintaining, and monitoring scalable data pipelines in the cloud. The candidate should have 5+ years of experience, a relevant degree, and expertise in distributed data processing frameworks and cloud-native backend software development. The salary range is $155,300 - $207,000 USD.

Computer Systems Administrator

Company: Dadavidson

Location: USA

Posted Dec 26, 2024

DA Davidson Companies is seeking a highly motivated and self-directed individual to directly support and administer their computer systems. The ideal candidate should have a Bachelor's degree in a relevant field, 1 year of experience in managing complex computer systems, and proficiency in various technologies such as Active Directory, Microsoft Windows OS, Azure, O365, Microsoft Office, and VMWare virtualization. The role involves automating processes, ensuring system availability, supporting enterprise applications, and adhering to DA Davidson policies.

Senior AI Engineer

Company: AppOmni

Location: USA

Posted Dec 26, 2024

The role of a Senior AI Engineer at AppOmni involves working on data exploration, data science, data analytics, and backend code. The engineer will design and develop models using various tools and frameworks, build data pipelines, select and implement algorithms, and analyze and interpret data. The role also requires research and development, integration with applications, and translation of stakeholder requirements into technical solutions. The company values diversity, innovation, and collaboration, and offers competitive compensation and benefits.

Partnership Marketing Manager

Company: Zeta Global

Location: USA

Posted Dec 26, 2024

Zeta Global is a marketing cloud company that uses AI and consumer signals to help marketers acquire, grow, and retain customers. They offer a data-driven, AI-powered platform that unifies identity intelligence and omnichannel activation. The company was founded in 2007 and is headquartered in New York City with offices around the world. They are looking for a Partnership Marketing Manager to work closely with their sales team to create tailored solutions for clients. The role requires excellent communication skills, data analysis, and project management abilities. The company offers competitive benefits, a fast-paced environment, and a commitment to diversity and inclusion.

Customer Support Associate

Company: SquareSpace

Location: USA

Posted Dec 26, 2024

Squarespace is looking for a Customer Operations Associate to join their remote team. The role involves responding to customer inquiries, troubleshooting issues, and staying up-to-date on new features. The position offers a competitive hourly rate, remote stipend, and various benefits. Applicants must have a dedicated home office and reliable WiFi. The role is a remote position and requires working weekends and holidays.

SEM Strategist

Company: Unlockhealth

Location: USA

Posted Dec 26, 2024

The SEM Strategist role at Unlock Health involves assisting the Account Management team with digital strategy advice, supporting SEM platform offerings, and collaborating with other teams to ensure compliance with healthcare regulations. The role also includes budget recommendations, RFP assistance, digital strategy development, and client support.

Recruiting Coordinator

Company: Notable

Location: USA

Posted Dec 26, 2024

Notable is a leading intelligent automation company for healthcare. They help customers drive patient acquisition, retention, and reimbursement scaling growth without hiring more staff. The company aims to fix the broken US healthcare system by eliminating administrative burden. They hire people from diverse backgrounds and look for passionate individuals. The Recruiting Coordinator role involves managing interview schedules, job postings, and candidate records. They collaborate with recruiters, hiring managers, and the People Operations team.

Strategies and Analytics Manager

Company: AuditBoard

Location: USA

Posted Dec 26, 2024

AuditBoard is a leading audit risk ESG and InfoSec platform, used by over 50% of the Fortune 500, including 7 of the Fortune 10. They are growing rapidly, having surpassed $200M ARR and are looking for a strategy and analytics expert to build and maintain interactive reports, lead GTM strategy, and improve sales efficiency. The role requires 5+ years of experience in strategy, analytics, or operations, with advanced SQL, Python, R, Excel, and Tableau skills. The company offers remote and hybrid work options, comprehensive health coverage, and a competitive compensation and bonus program.

Scrum Master

Company: MetroStar Systems

Location: USA

Posted Dec 26, 2024

The text describes a job opportunity for a Scrum Master at MetroStar Systems, a company that values its people and offers a diverse and inclusive culture. The role involves driving customer-centric software development, working with mission teams, and synthesizing requirements. The company offers a generous benefits package, professional growth, and time to recharge. They encourage applicants who may not meet every qualification to apply.

Senior Account Executive, Higher Education

Company: SearchStax

Location: USA

Posted Dec 26, 2024

SearchStax is a leading cloud-native search platform enabling web teams to deliver powerful search in an easy, fast, and cost-effective way. They are on a mission to make powerful search easy for enterprises across the globe. With self-funding and profitability, their products are used by 600+ brand-name customers. The search market is growing fast, and they feel uniquely positioned to continue leading the search market for many years to come. They value diverse backgrounds and interests, and prioritize work-life balance. They are seeking a seasoned Account Executive with deep industry knowledge to lead growth in the higher education space.

Director, Customer Success

Company: Ottimate

Location: USA

Posted Dec 26, 2024

The text describes a highly visible and impactful leadership role for a Director of Customer Success at Ottimate formerly Plate IQ. The role involves strategic leadership, program development, customer retention and growth, and data-driven decision making. The ideal candidate should have 8+ years of experience in customer success or account management, with a strong understanding of client success in a growth-stage company. The role also requires team development, technical skills, and the ability to lead and develop talent within the team.

(Senior - Principal) Product Manager

Company: Instacart

Location: USA

Posted Dec 26, 2024

Instacart is a Flex First team that offers a lifeline for millions of people. They are seeking a Senior Principal Product Manager to help new and existing customers find more value on their marketplace through compelling user experiences. The role involves determining when, where, and how to encourage users to try their best features and create a family account to help existing users find reasons to order more often. The team is responsible for driving more user engagement on their platform via delightful consumer experiences.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages