Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Account Manager

Company: Quantum Metric

Location: USA

Posted Dec 24, 2024

Quantum Metric is looking for an Account Manager to join their growing Customer Success team. The role involves providing a seamless experience to customers from onboarding through renewal and expansion. The Account Manager will work closely with other members of the team and with internal teams like Sales and Marketing to grow their customer base. The successful candidate will be an advocate for their customers and work with internal teams to provide feedback to Product, create advocacy opportunities for Marketing, and visibility into use cases and customer health for the organization.

Legal Counsel

Company: Forma

Location: USA

Posted Dec 23, 2024

Forma is a company that offers flexible benefits software to help companies offer competitive benefits packages while reducing costs and inefficiencies. They provide a suite of products including Lifestyle Spending Accounts, Health Spending Accounts, Health Reimbursement Arrangements, and Flexible Spending Accounts. Employees can choose to spend their account funds through The Forma Store, The Forma Visa Card, or claim reimbursement. Forma has helped hundreds of companies design and support flexible inclusive benefits programs for nearly a million employees, with high NPS and CSAT ratings.

iOS Developer

Company: TextNow

Location: USA

Posted Dec 23, 2024

TextNow is seeking an experienced iOS Developer to contribute to the development of their voice and messaging platform on iOS. The role involves designing, developing, and maintaining high-quality, testable iOS applications focused on voice and messaging features. The candidate will work with cross-functional teams to define design and ship new features, collaborate with real-time communication protocols such as WebRTC and SIP, and optimize app performance for smooth voice and messaging functionality.

Product Sales Specialist

Company: Symmetrio

Location: USA

Posted Dec 23, 2024

Symmetrio is seeking a highly motivated and detail-oriented Product Sales Specialist with a background in pharmacy or pharmacy technician experience. This hybrid role combines technical expertise in pharmacy operations with sales acumen to provide exceptional product support, client education, and strategic sales assistance. The position is a remote role with occasional travel and offers ontarget earnings in the range of $110,120K.

Legal Counsel

Company: Extend

Location: USA

Posted Dec 23, 2024

Extend is a venture-backed startup in San Francisco that simplifies the technology stack for the product and shipping protection industries. They offer an omnichannel and API-first solution for merchants to offer protection plans and provide a better customer experience. Extend has recently launched a shipping protection solution, expanding their market and value creation for merchants. They are looking for a Legal Counsel to provide legal support for corporate and commercial transactions, independently lead contract drafting and negotiations, build and scale the legal function, and drive public company readiness.

Technical Integration Specialist - Data Services

Company: Nextech

Location: USA

Posted Dec 23, 2024

Nextech is a leader in specialty healthcare technology solutions, offering an evergrowing team guided by iCREATE values. They are committed to hiring and retaining talent, providing competitive pay, a generous bonus structure, great healthcare, and other benefits. They are looking for software engineers, finance or accounting professionals, customer support specialists, or business development experts with a passion for healthcare technology. The Technical Integration Specialist for Data Services is responsible for providing advanced technical services and support for customers and 3rd party vendors using Nextech Data Services products. The primary goal is to resolve customer and 3rd party data service queries and issues within the SLA.

People Partner

Company: EDB

Location: USA

Posted Dec 23, 2024

EDB offers a comprehensive data and AI platform for transactional, analytical, and AI workloads across any cloud. They serve over 1500 customers globally, including major government organizations, financial services, media, and IT companies. EDB's solutions help modernize legacy systems, break data silos, and leverage enterprise-grade open-source technologies. They provide high availability and mission-critical capabilities. The role involves benefits administration, leave of absence management, compliance and reporting, employee support, vendor management, data management, and program development.

Medical Writer

Company: EVERSANA

Location: USA

Posted Dec 23, 2024

EVERSANA INTOUCH is a leading full-service global healthcare agency serving the life sciences and pharmaceutical industries. They provide next-generation creative and media services, enterprise solutions, and data analytics services for clients. The company combines creative and digital teams with deep market access, payer, and healthcare communications expertise to provide innovative solutions to life science companies. They aim to connect people with healthcare, payers, and doctors with the information and tools they need to improve patient lives.

Financial Planning & Analysis (FP&A) Analyst

Company: Blacksky

Location: USA

Posted Dec 23, 2024

BlackSky is looking for a Financial Planning and Analysis (FPampA) Analyst to support the FPampA team by providing robust financial data modeling support, meaningful insights, and recommendations to customer-facing programs and the overall company. The ideal candidate will have experience in analytical financial modeling, corporate finance, and transactional accounting in a fast-paced environment. They should be proficient in Microsoft Excel modeling and have strong business acumen with top-notch verbal and written communication skills.

Account Executive

Company: PayNearMe

Location: USA

Posted Dec 23, 2024

PayNearMe is a technology company that develops award-winning solutions to facilitate the end-to-end customer payment experience, making it easy for businesses to manage and accept payments. They offer all major payment types and channels in a single platform, with over 200 employees and a $45M Series D round in June 2023. They process over $1B in payments monthly and are headquartered in Silicon Valley with employees across the US. They are looking for a result-driven Account Executive to grow their presence in the lending sector.

Customer Success Engineer

Company: Britive

Location: USA

Posted Dec 23, 2024

Britive is a leading cloud security company offering a modern privileged access management platform. They have experienced veterans as founders and are backed by top-tier VCs. The role of a Customer Success Engineer involves partnering with customers for technical implementations, ongoing assistance, and advising on product features. The company values technical expertise, customer focus, and a fast-paced startup culture.

Sr. Accounts Payable Specialist I

Company: freedomcare

Location: USA

Posted Dec 23, 2024

FreedomCare is a healthcare company that specializes in innovative and revolutionary home care services. They pride themselves on their values, which include an attitude of service, empathy, availability, high integrity, and a positive approach to challenges. They are looking for an Accounts Payable Associate to join their team and make a positive impact on the lives of others.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages