Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Sales Executive – Healthcare Solutions

Company: Madaket Health

Location: USA

Posted Dec 21, 2024

Madaket Health is seeking a Senior Sales Executive to sell their suite of healthcare products and solutions to C-suite executives at hospitals and healthcare systems. The ideal candidate should have deep knowledge of hospital and health system financials, experience in matrix selling, and a strong network within the healthcare industry.

Project Manager Team Lead

Company: Extropy

Location: USA

Posted Dec 21, 2024

About Us - Extropy Advisors is a certified women-owned small business that helps organizations navigate financial digital transformation. They offer reseller and professional services partnerships, technology platforms, and service providers. The company is committed to empowering organizations to transition to an automated, paperless environment. The role of Team Lead of Project Managers involves leading and mentoring a team, setting performance goals, and ensuring client service and support.

Sales Support Specialist

Company: Human Interest

Location: USA

Posted Dec 21, 2024

Human Interest is a high-growth tech company changing the retirement industry. They have raised over $700M in financings and are backed by investors like Marshall Wace, Baillie Gifford, BlackRock, TPG, The Rise Fund, SoftBank, Glynn Capital, NewView Capital, USVP, Wing, and Uncork. They are rapidly expanding to help more businesses offer retirement benefits. The role of the Sales Service Specialist involves upselling customers on Essentials to Complete or Concierge, sending and chasing DocuSign agreements, and monitoring different systems. The ideal candidate should have a Bachelor's degree or three years of experience in inside sales, customer service, or billing. They should be able to think critically, solve problems, and communicate effectively. Human Interest offers a great 401k plan, top-notch health plans, generous PTO and parental leave policies, and other benefits.

Financial Analyst

Company: Onboardmeetings

Location: USA

Posted Dec 21, 2024

The Financial Analyst role at OnBoard is a key position that involves providing financial support and analysis to senior management and executives. The ideal candidate will have 23 years of related experience, including 12 years in the SaaS industry, and will be skilled in financial modeling, budgeting, and reporting. The role requires strong communication skills, the ability to work in a fast-paced environment, and the ability to work effectively in a remote setting. The company, OnBoard, is a leading board management software provider that serves over 5000 organizations and their 12000 boards and committees in 60 countries worldwide.

Senior Data Analyst

Company: LeafLink

Location: USA

Posted Dec 21, 2024

LeafLink is a leading B2B cannabis platform offering a suite of tools for cannabis businesses to manage operations, sell or order from favorite brands, and accelerate growth. With thousands of brands and retailers across 30+ markets in North America, LeafLink processes over $5 billion in wholesale cannabis orders annually. Backed by leading VCs, LeafLink aims to define the cannabis supply chain through technology and has been recognized as one of Inc 5000's Top 5000 Fastest Growing Private Companies, Fast Company's Top 10 Most Innovative Companies in Enterprise, Built In NYC's Best Places to Work in 2021, and Banking Finance and Fintech category in Fast Company's Green Market Report Award for Best Fintech in cannabis.

Enterprise Business Development Representative

Company: Chainguard

Location: USA

Posted Dec 21, 2024

Chainguard is a company that specializes in open source software security and cloud native development. They have built a large library of secure open source software and offer custom solutions to businesses. The company values customer obsession, intentional action, and transparency. They are seeking a Business Development Representative to help drive revenue growth.

Sr. Data Analyst, Integrations

Company: dv01

Location: USA

Posted Dec 21, 2024

dv01 is a data-first company that provides a data analytics platform for the structured finance market. They help lenders and Wall Street investors make smarter, data-driven decisions to prevent a repeat of the 2008 global financial crisis. With over 400 of the largest financial institutions using their platform, dv01 continues to expand coverage and develop new technologies for the structured products universe.

Senior Machine Learning Engineer

Company: Fitbod

Location: USA

Posted Dec 21, 2024

Join Fitbod as a Senior Machine Learning Engineer to develop and deploy machine learning models for personalized workout recommendations and improved user engagement. Collaborate with cross-functional teams, optimize and scale machine learning algorithms, and mentor junior engineers. The role offers a remote work environment, a full benefits package, and opportunities for professional growth.

Architect - AI Solutions Specialist

Company: 3Cloud

Location: USA

Posted Dec 21, 2024

The text is a job description for a role at 3Cloud, a company that values growth, innovation, and client success. The role involves developing relationships with clients, providing technical expertise, and contributing to the development of cloud solutions. The company offers competitive compensation, flexible work arrangements, and a variety of benefits. The text encourages applicants with diverse backgrounds to apply.

Biostatistician

Company: Rqteam

Location: USA

Posted Dec 21, 2024

RQM+ is a leading MedTech service provider with the world's largest global team of regulatory and quality experts. They offer comprehensive clinical trial lab and reimbursement services, reducing risk and supporting market access throughout the entire product lifecycle for medical devices, digital therapeutics, and diagnostics. With deep expertise in all clinical specialties, RQM+ works with 19 of the top 20 medical device manufacturers and seven of the top 10 IVD companies. As a biostatistician, the role involves collaborating with medical writers and subject matter experts for regulatory submissions, leading statistical design, analysis, and providing statistical guidance for clinical studies. The role also includes data analysis, report writing, and managing resources and budgets.

Assistant CX Manager

Company: Proper Cloth

Location: USA

Posted Dec 21, 2024

The job description is for a CX Support Team Assistant who will manage administrative tasks, schedule support, handle escalated cases, and provide quality assurance support. The role requires strong communication skills, the ability to handle customer conflicts, and a growth mindset. The company, Proper Cloth, is a leading direct-to-consumer mens custom clothing brand with a vision to build a global luxury menswear brand. They have over 200,000 customers worldwide and have been recognized by GQ and Esquire.

Senior ETL Security Engineer

Company: Kaseya

Location: USA

Posted Dec 21, 2024

Kaseya is a leading provider of IT infrastructure and security management solutions for MSPs and internal IT organizations. They have achieved sustained strong double-digit growth and are backed by Insight Venture Partners. The company serves customers in over 20 countries and manages over 15 million endpoints worldwide. They are looking for a Senior ETL Security Engineer to join their exceptional team.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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