Customer Service Jobs in USA
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Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.
Business Systems Analyst
Company: Figma
Location: USA
Posted Dec 22, 2024
The text describes a Business Systems Analyst role at Figma, focusing on managing and optimizing the Zendesk instance, creating and maintaining documentation, leading initiatives, and contributing to the overall Product Support AI and technology strategy.
IT Systems Architect
Company: D.A. Davidson
Location: USA
Posted Dec 22, 2024
The IT Systems Architect is responsible for designing, documenting, planning, and executing IT Systems-related solutions, including storage and compute platforms, servers, physical and virtual application platforms, and more. The role requires advanced IT system technical knowledge, excellent problem-solving and analytical skills, and the ability to communicate technical concepts. The company offers a competitive salary, excellent benefits, and opportunities for professional development.
Product Security Analyst III
Company: ExtraHop
Location: USA
Posted Dec 22, 2024
This job posting is for a Product Security Analyst position at ExtraHop. The role involves contributing to strengthening the security and compliance posture of ExtraHops market-leading products. The candidate will collaborate with top-tier professionals to innovate and uphold the highest standards in cloud security. They will play a key role in establishing, maintaining, and enhancing compliance with various security and regulatory frameworks. The responsibilities include running FedRAMP Continuous Monitoring ConMon processes, managing vulnerability detection and response pipelines, and collaborating with the Director of Product Security to handle customer and presales security inquiries.
Lead Content Designer
Company: Upwork
Location: USA
Posted Dec 22, 2024
Upwork is a global work marketplace that serves businesses and individuals. They have done over $38 billion in work last year and are looking for a Lead Content Designer to create clear and consistent content for their SaaS product. The role involves writing user-friendly product copy, identifying IA issues, and contributing to product strategy. The company is a remote-first organization with physical offices in San Francisco and Chicago.
Network Architect
Company: D.A. Davidson
Location: USA
Posted Dec 22, 2024
The Network Architect is responsible for designing, planning, and executing network-related solutions, including routing, switching, firewalls, wireless, and voice platforms. The role requires a desire and ability to learn and think independently, a four-year college degree or significant related work experience, prior management experience, advanced networking technical knowledge, excellent problem-solving and analytical skills, excellent communication skills, the ability to document complex architecture, excellent customer service skills, and the ability to work with a variety of personalities and management levels. The role also requires the ability to safely lift and carry up to 50 pounds, experience working in an Agile environment, experience working in a team-oriented collaborative environment, and the ability to obtain and retain industry-required certifications.
Senior Business Intelligence Engineer
Company: Prompt
Location: USA
Posted Dec 22, 2024
Prompt is a fast-growing company in the healthcare technology space, seeking a Senior Business Intelligence Engineer to assist in expanding their Business Intelligence platform and healthcare software. The role involves leading the design, development, and maintenance of business intelligence solutions, ensuring compliance with healthcare regulations and data privacy requirements. The company offers competitive salaries, a remote-hybrid environment, potential equity compensation, flexible PTO, and various benefits.
Marketplace Success Manager - Education
Company: Clipboard Health
Location: USA
Posted Dec 22, 2024
Clipboard Education is a fast-growing tech startup that provides substitute teachers and classroom staff to K12 schools. They are looking for an Account Manager to act as a high-ownership, high-execution role, handling onboarding, support, and customer problem-solving for both schools and supply.
Solutions Engineer
Company: Appen
Location: USA
Posted Dec 22, 2024
Appen is a global leader in AI enablement, leveraging a vast crowd of over one million skilled contractors and advanced AI-assisted data annotation platforms to collect and label various types of data. They are trusted by major tech companies and help build world-class AI products. Appen is committed to creating an inclusive workplace and is dedicated to ensuring all models are helpful, honest, and harmless. They are seeking a Solutions Engineer to drive technical presales engagement with prospective customers.
Relationship Manager - Upmarket
Company: Lattice
Location: USA
Posted Dec 22, 2024
The Upmarket Relationship Manager role is a crucial bridge between Lattice and customers, focusing on building and maintaining strong relationships, understanding customer needs, and ensuring successful implementation and satisfaction with the Lattice Platform. The role involves working closely with sales and technical teams, driving customer decision-making, growth, and retention. The position requires excellent communication, negotiation, and forecasting skills, as well as experience in a B2B SaaS environment and HR Technology space. The estimated annual cash salary is $127,850, with potential incentive stock options and variable compensation. Benefits include medical insurance, dental insurance, vision insurance, life AD&D, disability insurance, emergency weather support, wellness apps, paid parental leave, paid time off, commuter and parking accounts, lunches in the office, workplace amenities, stipends, and a 401k retirement plan.
Procurement Manager
Company: Saviynt
Location: USA
Posted Dec 22, 2024
Saviynt is seeking a highly motivated and experienced Procurement Manager to lead their procurement efforts. The ideal candidate will work closely with various departments to optimize procurement strategies and contribute to the company's growth and efficiency. The role involves vendor management, strategic sourcing, procurement process oversight, policy enforcement, budget management, compliance and risk management, systems and software management, and performance reporting.
Principal Product Manager - District and Admin Experience
Company: Khan Academy
Location: USA
Posted Dec 22, 2024
Khan Academy is a nonprofit with a mission to deliver a free world-class education to anyone anywhere. They offer a proven learning platform with free high-quality supplemental learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. They have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically underresourced communities. They are looking for a Principal Product Manager to deliver engaging and efficacious K14 learning solutions for schools and districts, with a focus on addressing the needs of district administrators in administering the product effectively for their district classrooms. The role involves establishing the end-to-end vision and product strategy, collaborating cross-functionally on delivery, and managing and shipping successful software products with cross-functional teams at scale. The company values diversity, equity, inclusion, and belonging, and is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.
Enterprise Sales Account Executive
Company: Quantum Metric
Location: USA
Posted Dec 22, 2024
As a remote-first company, Quantum Metric understands the importance of building an engaged, diverse, and fun place to work. They hold regular companywide events, seasonal challenges, and sponsored local outings. They also have Employee Resource Groups for various backgrounds and experiences. The role involves managing full-lifecycle sales within a greenfield territory of enterprise accounts, requiring continuous learning and massive earnings. The requirements include experience beating quota, motivated by uncapped earning potential, and ability to build credibility with stakeholders. The compensation is a base of $120,000 - $150,000 with uncapped OTE commissions.