Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Director, Reals Management

Company: Dataiku

Location: USA

Posted Dec 19, 2024

The text describes a role at Dataiku, a company leading the AI revolution. The Director of Renewals Management will manage the renewal process, upsell and crosssell, develop value propositions, and negotiate agreements. They will also work with Customer Success and Salesforce to close contracts and identify at-risk accounts. The role requires experience in customer-facing roles, contract management, and negotiation. The company offers competitive compensation and benefits.

Director of Finance and Operations

Company: Happierapp

Location: USA

Posted Dec 19, 2024

The text describes a role at Happier, a vision and values-driven organization. The position involves finance oversight, operational leadership, and supporting the company's mission to help people see more clearly what leads to happiness. The role also includes managing accounting, presenting financials, and ensuring process improvements. The company values clear and kind communication, reasonable work hours, and diversity and inclusion.

Sr Analyst, Revenue Strategy

Company: Procore Technologies

Location: USA

Posted Dec 19, 2024

The job description is for a Senior Analyst Revenue Strategy to join Procore's Revenue Strategy and Planning team. The role involves executing Gotomarket GTM initiatives, conducting quantitative and qualitative analyses, developing financial models, and executing plans to support GTM initiatives. The position requires partnering with GTM teams, Sales, Customer Success, and Marketing to drive an impact on both strategy and execution initiatives. The role is based in Carpinteria CA, Austin TX, or remotely and reports to the Director Revenue Strategy.

Salesforce Business Systems Analyst

Company: Gusto, Inc.

Location: USA

Posted Dec 19, 2024

The role of a Senior Business Systems Analyst at Gusto requires 7+ years of experience in supporting Revenue organizations, with a focus on Salesforce. The ideal candidate should have strategic Salesforce ownership, comprehensive knowledge of GTM tools, and a proven track record of designing and supporting large-scale Salesforce solutions. The role involves driving system improvements, managing projects, and collaborating with cross-functional teams to reduce inefficiencies and support Gusto's growth.

Senior Brand Strategist

Company: Raindrop

Location: USA

Posted Dec 19, 2024

The text is a job description for a Senior Brand Strategist at Raindrop Agency. The role involves providing strategic insights and direction, writing strategic brand identities, leading clients through the brand strategy process, and collaborating with internal teams to develop and execute creative strategies. The ideal candidate should have 5+ years of brand-building experience, strong fluency in data, impeccable writing skills, and the ability to lead clients. The role also involves conducting research, leading client calls, and providing a strategic lens for creative materials.

Staff Software Engineer, Search - Backend

Company: Cribl

Location: USA

Posted Dec 19, 2024

Cribl is looking for a backend focused Senior Engineer to collaborate on a remote-first team focused on improving Cribl Search's performance and executor infrastructure. The role involves architecting a novel distributed and federated search system for inplace data. The team values collaboration, innovation, and a great work environment.

Partner API Solutions Consultant

Company: Degreed

Location: USA

Posted Dec 19, 2024

The text describes a Partner Solutions Architect role at Degreed, which involves technical support, partner enablement, and API development. The role requires strong technical skills, excellent communication, and a passion for empowering developers and partners. The candidate will also lead the development and certification of the System Integrator program.

Full-Time Mental Health Provider

Company: Springhealth

Location: USA

Posted Dec 19, 2024

Spring Health is a leading provider of mental health services, offering innovative technology and a mission to eliminate barriers to mental healthcare. They have raised capital from prominent investors and reached a current valuation of $33 billion. The company is looking for a full-time mental health provider to deliver virtual mental health counseling sessions, respond to critical incidents, and maintain confidentiality. The ideal candidate should have an unrestricted license to practice psychotherapy, experience with telehealth, and be comfortable with evidence-based modalities of care. The role offers a competitive salary, a robust benefits package, and opportunities for professional development.

HRIS Analyst

Company: Ryder System

Location: USA

Posted Dec 19, 2024

The HRIS Analyst position at Ryder is a support level role within the HRIS organization. The analyst is responsible for assisting and maintaining Human Resource Information System (HRIS) applications, including time and attendance and HCM programs. They also serve as a technical point of contact for assigned functional areas, assist in ensuring data integrity, and support HRIS upgrades and technical projects. The position requires strong analytical and problem-solving skills, excellent communication skills, flexibility, and the ability to multitask. A Bachelor's degree in a related field is required, along with 3 years or more of experience in HRIS systems, preferably in Workday HCM and InforWFM. The position offers comprehensive benefits and a salary range of $70K to $85K.

Senior Manager Revenue Enablement

Company: Pricefx

Location: USA

Posted Dec 19, 2024

Pricefx is a leading SaaS Pricing and Price Optimization company with a consistent annual growth rate. They value flexibility and offer home office and remote work opportunities. Their product has excellent customer reviews from renowned companies. Pricefx is an international and diverse company with branches in 7 countries and over 30 nationalities. They offer a Senior Manager Revenue Enablement role to empower GTM teams, optimize training, and ensure sales effectiveness.

Product Manager - Employee Training

Company: Restaurant365

Location: USA

Posted Dec 19, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They value employee development and are looking for a Product Manager of Employee Training to innovate a scalable training product. The role requires experience in employee training or LMS, strong communication skills, and familiarity with tech-savvy solutions. The company offers comprehensive medical benefits, 401k, equity options, unlimited PTO, and wellness initiatives.

Contract Manager

Company: Sedgwick

Location: USA

Posted Dec 19, 2024

The text describes a career opportunity at Sedgwick, a company that values caring, flexibility, and support for employees' mental, physical, financial, and professional needs. The role of a Contract Manager involves negotiating fee-for-service hospital and medical group contracts, analyzing market data, and preparing and administering provider contracts. The company offers a comprehensive benefits package and is an Equal Opportunity Employer.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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