Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Global Business Development Manager - Datacenter Vertical

Company: Johnson Controls

Location: USA

Posted Dec 16, 2024

The text describes a global datacenter solutions team responsible for delivering innovative products and strategies for the datacenter vertical globally. The team supports the leadership in driving new business strategies, analyzing markets and competitors, and maintaining relationships with data center stakeholders. The role involves developing networks, leading cross-functional teams, and working with extended JCI solutions network to maximize opportunities. The team is also responsible for promoting competitive strategy, managing activities, and influencing priorities of related teams. The position requires building consensus, presenting to senior leadership, and demonstrating technical and business-related skills.

Instructional Designer

Company: Nextech

Location: USA

Posted Dec 16, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, great healthcare, and many other benefits. They are an evergrowing team committed to hiring and retaining talent, with a focus on instructional design and corporate learning solutions. The Corporate Instructional Designer role involves designing and delivering engaging learning experiences, collaborating with subject matter experts, and optimizing employee performance through well-crafted learning solutions.

Strategic Customer Success Manager

Company: WithClutch

Location: USA

Posted Dec 16, 2024

The role of a Strategic Customer Success Manager at Clutch involves guiding and advising customers, serving as a mentor, project leader, consultant, and product expert. The primary focus is on optimizing member onboarding and lending processes, driving meaningful outcomes, and lasting partnerships. The role requires strong relationships with executives, aligning solutions with their strategic goals, and leading executive onboarding and change management. The candidate should have 5-7+ years of relevant experience, SaaS experience, and domain expertise in the finance industry. The role offers remote flexibility, stock options, and comprehensive health and dental insurance plans.

Staff Designer

Company: WithClutch

Location: USA

Posted Dec 16, 2024

Clutch is expanding its design team to innovate in the fintech space, focusing on credit unions and attracting a new generation of customers. The ideal candidate should have experience with building both business tools and service-oriented consumer products. The role requires wrangling large and complex projects from code to fine design details. The team is fully remote, diverse, collaborative, and ambitious.

Tennessee Licensed Therapist - 100% Remote (LMFT LCSW LPC)

Company: Mindoula

Location: USA

Posted Dec 17, 2024

Mindoula Health is seeking licensed therapists in Tennessee to remotely serve substance exposed members for their Substance Use Disorder Program. The position offers comprehensive benefits, a comprehensive benefits package, and the opportunity to earn up to $75,000 a year. The role involves assessing plans, collaborating with members and healthcare providers, conducting counseling and group therapy, and advocating for members. The ideal candidate should have experience with substance abuse population and be familiar with Medicare and Medicaid procedures.

Manager, Patient Access

Company: Avanos Medical

Location: USA

Posted Dec 17, 2024

The Patient Access Manager is a key role in the Market Access Reimbursement and Medical Policy team at Avanos Medical. The role involves developing, implementing, and managing the Avanos Patient Access Program and team members. The manager will also provide expert-level support to internal and external customers, analyze program outcomes, and craft strategic and tactical recommendations to improve program outcomes and efficiency.

Sr. Recruiter

Company: Nutrafol

Location: USA

Posted Dec 16, 2024

Nutrafol is seeking a dynamic Senior Recruiter to manage high-volume recruitment for various roles, including Customer Service, Finance, Supply Chain, Ops, Sales, Tech, Retention, Brand Growth, Marketing, and Science. The role involves sourcing, interviewing, and hiring candidates, with a focus on maintaining a scalable recruitment system for a rapidly growing, innovative company.

Director of Health Systems Implementation

Company: Parachute Health

Location: USA

Posted Dec 16, 2024

Parachute Health is a leading postacute software platform that aims to transform the world of postacute care. They are transitioning from paper and fax to digital ordering, which is 10 times faster than the status quo. They connect with major hospitals, payors, and suppliers of lifesaving products, and their vision is to provide a delightfully simple digital ordering experience for clinicians. They have a network of over 3000 supplier locations and 370000 clinicians across 60000 healthcare facilities across all 50 states.

Channel Development Manager

Company: BrightSign

Location: USA

Posted Dec 16, 2024

BrightSign, the global leader in digital signage solutions, is seeking a skilled and motivated Channel Development Manager to drive growth and manage relationships within their DMRDistribution channel. The ideal candidate should have proven experience in channel sales within the AV or digital signage industry. The role involves creating and executing a comprehensive sales strategy, driving revenue growth, identifying new business opportunities, and collaborating with partners to develop tailored business plans. The successful candidate will also work with the Director of Channel Development to implement and refine target account plans and ensure long-term growth and market expansion.

Backend Engineer

Company: Magic Eden

Location: USA

Posted Dec 16, 2024

Magic Eden is a 1 Bitcoin dApp and 1 NFT marketplace leading the charge to redefine the onchain experience. Backed by top-tier investors, they are building a future where trading is seamless, tokenomics are meaningful, and Magic Eden becomes the best and biggest DEX in Web3. They are looking for a passionate software engineer with experience in designing, building, scaling, and maintaining production services, as well as experience with blockchain technology and AWS.

Inside Sales Associate - M&M Carnot

Company: Johnson Controls

Location: USA

Posted Dec 16, 2024

The Johnson Controls company is seeking a qualified Inside Sales Associate to provide sales support to District Sales Managers. The position involves creating written quotations, translating customer requirements into MampM Carnot Refrigeration Systems paperwork, and following up on orders and service/billing problems. The ideal candidate should have a Bachelor's degree in mechanical, electrical, or chemical engineering, a minimum of 1 year of sales support experience, and proficiency in Microsoft Suite Applications. Preferred qualifications include a good working knowledge of industrial refrigeration equipment and experience with Salesforce.

Senior Team Leader - Data Analytics

Company: Rocket Money

Location: USA

Posted Dec 16, 2024

The text is about Rocket Money, a company that empowers people to live their best financial lives by offering a unique understanding of their finances and valuable services. The company is looking for a Data Analytics leader to grow their team and drive technical strategy for self-service analytics. The role involves leading a team of embedded data analytics professionals, implementing data governance strategies, and creating processes for autonomous operation. The ideal candidate has deep expertise in data analytics, experience managing data analytics professionals, and a build-first mentality.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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