Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Manager - Training (Post-Sales Teams)

Company: brightwheel

Location: USA

Posted Dec 17, 2024

Brightwheel is seeking a Training Manager to join the Internal Enablement team. The role involves overseeing and expanding the training function, leading and managing a team of trainers, and driving team growth to meet evolving training needs and organizational goals. The Training Manager will design and facilitate trainings, lead performance analyses, develop a comprehensive roadmap and strategy for PostSales Enablement, and collaborate with senior leaders to identify gaps in knowledge or skills.

Fitness Network Support-Fitness Network Management

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 17, 2024

American Specialty Health is seeking a Fitness Network Support FNM to join their Fitness Network Management department. The position involves fitness center outreach and rate resolution. The role is remote and requires strong computer skills, ability to work independently, and excellent communication skills. The company values diversity and equality.

Senior Engineering Manager - Software Supply Chain Security

Company: GitLab

Location: USA

Posted Dec 17, 2024

The role involves leading and growing a high-performing software engineering team to enhance software supply chain security. The Senior Engineering Manager will build and implement innovative solutions, safeguard the team's health, hire world-class talent, and coordinate across departments. The team will focus on emerging software supply chain threats, industry best practices, and collaborate with cross-functional teams to drive software supply chain security initiatives.

Dir., Legal & Business Affairs

Company: Platform Science

Location: USA

Posted Dec 17, 2024

Platform Science is a global open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry. They hire diverse people and value thoughtful actions and empathy. The Director of Legal and Business Affairs role requires heavy transactional experience, substantive areas expertise, and solid experience with various business processes. The role involves supporting revenue-related activities, global enterprise sales, and commercial arrangements. The company offers various benefits to regular full-time employees, including medical, dental, and vision insurance, short-term and long-term disability insurance, AD&D and life insurance, 401k plan, paid vacation, sick leave, holidays, and six weeks of paid parental leave.

Sr Automation Engineer

Company: Workiva

Location: USA

Posted Dec 17, 2024

The role involves working with business stakeholders and technical teams to gather automation and integration requirements, develop and implement common architecture patterns, and own the ongoing quality of integration and automation solutions. The candidate should have 4+ years of proven experience as a Workato Engineer or similar role, and strong knowledge of integration concepts, enterprise systems APIs, and integration architecture.

Strategic Finance Manager

Company: Roofstock

Location: USA

Posted Dec 17, 2024

Roofstock is a leading end-to-end investment platform for single-family rental homes, aiming to make real estate investing accessible, cost-effective, and simple. The company has raised $240 million in Series E funding, expanded to offices in California, Texas, New York, and remote locations, and acquired several companies to grow its services. The Strategic Finance Manager role involves managing financial forecasting and budgeting, providing strategic recommendations, and leading the finance department. The company offers competitive benefits and is committed to equal employment opportunities.

Call Center Representative

Company: Conduent Commercial Solutions, LLC

Location: USA

Posted Dec 17, 2024

Conduent, a company that serves mission-critical services and solutions for Fortune 100 companies and over 500 governments, offers opportunities for personal growth and impact. They value individuality and create exceptional outcomes for their clients and the people they serve.

Sr. Instructional Designer

Company: Nextech

Location: USA

Posted Dec 17, 2024

Nextech is a leader in specialty healthcare technology solutions, offering an evergrowing team and iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. They invest in employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits. They are looking for talented individuals in software engineering, finance, accounting, customer support, or business development. The Senior Instructional Designer will develop engaging instructional materials, facilitate training sessions, and collaborate with subject matter experts. They require 5+ years of experience in designing and implementing large-scale training programs for SaaS organizations or other technology-driven environments.

Financial Services Payments Consulting Technical Lead

Company: NTT DATA

Location: USA

Posted Dec 17, 2024

NTT DATA is seeking a Financial Services Consulting Technical Lead to join their team in the United States. The role involves driving growth, delivering superior client value, and shaping the future of payments and the payments experience. The candidate should have digital payment and customer experience expertise, innovation and thought leadership skills, problem-solving and solution design abilities, and client satisfaction and loyalty dedication.

Lead Counsel - Global Privacy

Company: Webflow

Location: USA

Posted Dec 17, 2024

Webflow is seeking a dynamic and experienced Lead Counsel Global Privacy to oversee and manage their data privacy matters. The role offers a competitive cash compensation package, remote work opportunities, and a focus on responsible data governance and compliance with global privacy regulations. The ideal candidate should have at least 8 years of relevant legal experience, a JD and active US state bar membership, and a strong understanding of global federal and state privacy laws.

Senior Zuora Administrator

Company: BigCommerce

Location: USA

Posted Dec 17, 2024

BigCommerce is looking for a driven Senior Zuora Administrator to join their Business Applications team in Austin, TX. The role involves strategy planning, deployment, and operational management of the Zuora application, as well as integrations with other systems. The successful candidate will have 3-5 years of experience with Zuora recurring billing software, a minimum Bachelor's degree, and strong technical and communication skills.

Senior Product Manager - Groove Workflows

Company: Clari

Location: USA

Posted Dec 17, 2024

Clari's Revenue platform offers forecasting accuracy and visibility from sales reps to the board room, helping to spot revenue leaks and answer if they will meet, beat, or miss their sales goals. Leading companies like Okta, Adobe, Workday, and Zoom use Clari for revenue accuracy and precision. The next generation of revenue excellence is here, ready to help you achieve remarkable results.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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