Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

MetPro Lead Coach - Registered Dietitian

Company: MetPro

Location: USA

Posted Dec 16, 2024

MetPro is seeking a passionate and experienced Lead Coach Registered Dietitian to join their team. The role involves helping clients achieve their health and fitness goals using MetPro's science and technology platform. The Lead Coach will create fitness and nutrition goals, interact with clients, and leverage MetPro systems to construct exercise programs and coach clients on their daily nutrition needs.

Community Associate

Company: JustAnswer

Location: USA

Posted Dec 16, 2024

The text describes a Community Associate role at JustAnswer, a San Francisco-based company founded in 2003. The role involves cultivating a positive online environment, crafting high-quality content, moderating and engaging with the community, and collecting and sharing community feedback to inform product development. The ideal candidate should have 13 years of experience in community management, content writing, or a related field, strong written and verbal communication skills, conflict resolution abilities, and familiarity with community and CMS tools. The company offers a fully remote work environment, competitive pay, comprehensive benefits, and opportunities for growth and development.

Security Engineer 4

Company: PagerDuty

Location: USA

Posted Dec 16, 2024

PagerDuty is seeking a Senior Security Engineer to join their diverse, customer-focused team. The ideal candidate will have experience in establishing security standards, providing an engaging Developer Experience for security adoption, and cute animal memes. The role involves leading security initiatives, conducting comprehensive security reviews, and mentoring team members. The base salary range is 176,000 - 281,000 USD.

Go-to-Market Director

Company: BPM LLP

Location: USA

Posted Dec 16, 2024

Caravel BPM Technology Solutions is a company that values caring, community, and innovation. They offer a total rewards package, wellbeing resources, balance and flexibility, and professional development opportunities. The company is looking for caring people who put others first, self-starters, authentic individuals, lifelong learners, and resilient people to join their team.

iOS Engineer

Company: Branch

Location: USA

Posted Dec 16, 2024

Branch is a fintech company that aims to empower workers with financial freedom by helping companies accelerate payments and providing accessible financial services. They are committed to building inclusive, transparent, and frictionless financial products. The company values diversity, innovation, and winning together. They are looking for an iOS Engineer to improve the experience of their expanding mobile customer base.

Senior Software Engineer (Full-Stack) - Taxes & Bookkeeping

Company: Found

Location: USA

Posted Dec 16, 2024

Found is a company building tools for self-employed individuals, offering a business bank account with automated taxes and expense tracking. They are looking for a Senior FullStack Engineer to build and expand their core bookkeeping functionality, accountant tools, paid subscription offering, and invoicing product. The company values diversity, equity, and inclusion and offers a generous benefits package.

Go-To-Market Reporting Analyst

Company: Branch

Location: USA

Posted Dec 16, 2024

Branch is a fintech company that aims to empower workers with financial freedom by helping companies accelerate payments and providing accessible financial services. They are looking for a detail-oriented data-driven GTM Reporting Analyst to join their team and support key initiatives, inform leadership discussions, and ensure sustained growth and efficiency.

Sr Manager-Clinical Appeals

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 16, 2024

American Specialty Health is seeking a Senior Manager Clinical Appeals to join their Clinical Quality Administration department. The position involves clinical appeals review, decision-making, supporting other staff, communicating with practitioners, and supporting various initiatives including Fraud Waste and Abuse prevention. The role requires a stable internet connection, video participation, and specific qualifications. The Senior Manager will also serve on the ASH Quality Improvement Committee, make medical necessity decisions, and support process development. They will work with SMEs, Medical Directors, and other stakeholders.

Payments Strategy Analyst

Company: Airbnb

Location: USA

Posted Dec 16, 2024

This is a strategic role within the Payments Team of Airbnb, focusing on developing and implementing strategic initiatives to enhance the payment system and customer experience. The role requires strong leadership, analytical skills, and the ability to work in a fast-paced environment. It is a remote position eligible for individuals in certain states.

Partner Development Manager

Company: Branch

Location: USA

Posted Dec 16, 2024

Branch is a company that empowers workers with financial freedom by helping companies accelerate payments and providing accessible financial services. They are committed to building and delivering more inclusive, transparent, and frictionless financial products. The Partner Development Manager role at Branch involves partner recruitment, onboarding, training, and enablement, as well as sales and business development support. The company offers a remote-first work environment, competitive benefits, and a collaborative culture.

Business Development Representative

Company: Nextech

Location: USA

Posted Dec 16, 2024

Nextech is a leader in specialty healthcare technology solutions, offering competitive pay, a generous bonus structure, and comprehensive benefits. They are seeking talented individuals in software engineering, finance, accounting, customer support, and business development. The Business Development Representative role involves proactive outbound prospecting, lead management, and building relationships with potential clients. The company offers a generous annual bonus opportunity, 401k with employer match, flexible time off, and various insurance plans.

Enterprise Account Executive

Company: Orum

Location: USA

Posted Dec 16, 2024

Orum is making sales human again through conversations. They are an AI-driven live conversation platform that accelerates sales teams by empowering salespeople to achieve more. Orum increases sales efficiency, speeds up pipeline growth, and lowers customer acquisition costs for various companies. Sales teams using Orum see consistent conversations, more meetings booked, and shorter rep ramp time. They are looking for a remote-first community to support their next growth phase. The Enterprise Account Executive role is an opportunity to own a greenfield market and make a direct impact in a space that's hungry for innovation.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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