Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior UX Designer

Company: Sierra Interactive

Location: USA

Posted Dec 11, 2024

Sierra Interactive is a leading real estate technology platform seeking a dynamic, data-driven, and customer-focused Senior UX Designer to join their Product Team. The role involves defining and implementing UX strategy, designing user-centric solutions, conducting user research, collaborating with cross-functional teams, and staying updated on industry trends.

Senior Presales Solutions Architect

Company: Udacity

Location: USA

Posted Dec 12, 2024

Udacity, a platform for upskilling the modern workforce with bleeding edge technology skills, is now a part of Accenture. They are seeking a Senior Presales Solutions Architect to join their growing Sales team in the US. The role involves partnering with Sales, Customer Success, and Strategic Alliances teams to engage with Global 2000+ customers and prospects. The successful candidate will have previous experience in technical sales consulting and enterprise account management, and be comfortable presenting to senior executive audiences and holding technical discussions with SMEs.

Security Operations Engineering Manager

Company: Webflow

Location: USA

Posted Dec 11, 2024

Webflow is looking for a Security Operations Engineering Manager to work on their new Security and Compliance team. The role is full-time, permanent, and exempt, with a cash compensation tailored to the geographic market. The manager will collaborate with infrastructure engineering, support DevOps engineers, and manage incident response, corporate security, and vulnerability management teams. The ideal candidate has a passion for security, at least 4 years of management experience, and strong experience in security disciplines such as DevOps, vulnerability management, incident response, and corporate security. They should also have strong collaboration and communication skills, a passion for data analysis and reporting, and expertise in process improvement.

Workforce Coordinator

Company: EVERSANA

Location: USA

Posted Dec 11, 2024

EVERSANA is a certified Great Place to Work with a global team of over 7000 employees. They are committed to creating and delivering next-generation commercialization services to the life sciences industry. The company values diversity, inclusivity, and embraces people from all backgrounds. They are looking for team members who are strong in their aptitudes and care deeply about EVERSANA, their people, clients, and patients.

Sales Development Representative

Company: Proper

Location: USA

Posted Dec 11, 2024

Proper is a growing startup that values skills, voice, and happiness. They offer the most technologically advanced property accounting services, working in a culture of collaboration, respect, communication, joy, and personal growth. The Sales Development Representative SDR is responsible for outbound prospecting, high-volume outreach, and managing daily activity targets. Required skills include outreach tools experience, CRM expertise, and communication skills. The role offers a salary of $56,000 USD/year + OTE, benefits, and unlimited PTO.

Member Experience Specialist

Company: Facet

Location: USA

Posted Dec 11, 2024

The text describes a job opportunity at Facet, a financial services company, as a Member Experience Specialist. The role involves providing exceptional member experiences, resolving inquiries, guiding members through complex investment rollovers, and collaborating with the team to improve the member experience. The company is building a human-centric approach to financial planning and is looking for exceptional talent to bring their technology and service to millions of Americans.

Director of Demand Generation

Company: Vercel

Location: USA

Posted Dec 12, 2024

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster, more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. The company is looking for a Director of Demand Generation to develop the strategy and oversee execution of programs that target prospective and current buyers, create awareness, generate leads, and engage with the sales and customer success organization. The role involves building integrated marketing campaigns, optimizing the declared intent funnel, accelerating the product-led sales motion, and automated outbound plays. The ideal candidate should have a strong track record of building high-performing demand generation teams at a developer tools company, hitting aggressive revenue targets in a rapid and high-growth startup environment.

Assigning Editor

Company: GAMURS Group

Location: USA

Posted Dec 11, 2024

Operation Sports is seeking a talented Assigning Editor with a passion for sports games to join their editorial team. The ideal candidate will have a deep understanding of the sports gaming industry, experience in writing and editing, and the ability to manage and develop contributors. The position is fully remote and offers benefits such as unlimited PTO, 6 months of paid parental leave, study assistance, and more. Applications missing cover letters and writing samples will be rejected.

Lifecycle Marketing Manager

Company: Gomotive

Location: USA

Posted Dec 12, 2024

Motive is a company that provides a single system for safety operations, finance teams, and drivers to manage vehicles, equipment, and fleet-related spend. They serve over 120,000 customers across various industries and are seeking a data-driven Lifecycle Marketing Manager to lead lifecycle marketing efforts for their enterprise B2B audience.

Director of Finance and Operations

Company: Happier

Location: USA

Posted Dec 12, 2024

The text describes a management and finance position at Happier, a company that aims to help people become happier and more resilient. The role involves finance oversight, budgeting and forecasting, operational leadership, and strategic planning. The company values clear communication, reasonable work hours, and diversity and inclusion. The position is a full-time role with a benefits package.

Senior Staff Machine Learning Engineer, Ads Optimization

Company: Reddit

Location: USA

Posted Dec 12, 2024

Reddit offers a flexible workforce with opportunities for remote work from the US and Canada. The company generates revenue through advertising and distinguishes itself by attracting advertisers who want to connect with a specific target audience. The Advertiser Optimization team builds ad campaign optimizations and is responsible for a central part of the ads delivery system. The team conducts experiments to measure the impact of improvements to these systems. As a Senior Staff Machine Learning Engineer, you will work closely with technical leaders to build new advertiser optimization products and lead a team of engineers.

Sr. Field Marketing Lead

Company: 1Password

Location: USA

Posted Dec 11, 2024

1Password is seeking a Senior Field Marketing Manager to lead high-impact sponsored and company-owned events, increase brand awareness, accelerate pipeline, and drive revenue. The role requires a creative thinker with a passion for security, experience in event marketing, and the ability to work with cross-functional teams. The successful candidate will develop and execute event marketing strategies, manage all planning and logistical aspects of events, and ensure events run smoothly and deliver on strategic goals.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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