Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Equipment Branch Operation Manager

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The text describes a role with responsibilities including overseeing operational performance, managing customer satisfaction, driving projects, and ensuring compliance with regulations. The role requires a bachelor's degree in engineering with at least 7 years of experience in the building construction industry. The individual must have strong communication skills, team management abilities, and computer skills including Microsoft Office and AutoCAD.

Construction Manager - Sustainable Infrastructure

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The Construction Project Manager role at Johnson Controls involves managing construction projects, controlling costs, ensuring profitability, and maintaining customer satisfaction. The manager is expected to have a Bachelor's degree in a relevant field, at least 5 years of direct project management experience, and strong communication skills. The role requires travel and proficiency in project management software and financial accounting systems.

HVAC Service Sales Representative

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The HVAC Service Sales Rep plays a crucial role in the growth and profitability of the HVAC Service business. The candidate will focus on selling renewable maintenance agreements, build a referral network, and conduct sales calls to resolve customer needs. They will also develop territory marketing plans, attend trade shows, and represent Johnson Controls professionally.

Senior Product Manager

Company: Miteksystems 2

Location: USA

Posted Dec 09, 2024

Mitek is seeking a Senior Product Manager to lead the development of innovative Check Fraud Detection solutions. The ideal candidate will have strong product management skills, be a good team player, and have experience working with remote teams. The role involves defining product planning, working with internal and external stakeholders, and collaborating with various teams to drive product roadmaps and ensure the product supports the company's overall strategy and goals.

Urology Coder II

Company: Memorial Hermann Health System

Location: USA

Posted Dec 09, 2024

Memorial Hermann is seeking a Certified Coding Specialist to review clinical documentation and apply appropriate ICD10CMCPT4 codes for billing and internal reporting. The ideal candidate must reside in one of the specified states and have a High School Diploma or GED and an Associate Degree in a medical area. They must have one of the required licenses and two years of outpatient coding experience. The position involves assigning codes for diagnoses, treatments, and procedures, following coding compliance policies, and promoting individual professional growth.

HVAC Project Engineer

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The Complex Projects Engineer role at Johnson Controls involves leading a team in designing and executing complex HVAC equipment projects for US customers. The role requires managing project profit and loss, coordinating with various departments, and ensuring project success and customer satisfaction.

Senior Implementation Manager

Company: Abridge

Location: USA

Posted Dec 09, 2024

Abridge is a healthcare technology company that aims to power deeper understanding in healthcare through AI. They offer an enterprise-grade technology that transforms patient-clinician conversations into structured clinical notes in real-time with deep EMR integrations. The company is setting industry standards for the responsible deployment of AI across health systems and is a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers.

Product Marketing Manager

Company: Modernhealth

Location: USA

Posted Dec 09, 2024

Modern Health is a mental health benefits platform for employers that offers employees access to one-on-one, group, and self-serve digital resources for their emotional, professional, financial, and physical wellbeing needs. The company has raised over $170 million in less than two years and is the fastest female-founded company in the US to reach Unicorn status. The company culture is centered around high empathy and accountability, with a focus on making mental health a strength and priority for all. They are looking for an experienced Product Marketing Manager to drive the success of their products and collaborate with various departments to communicate their value proposition to customers and stakeholders.

AI Data Leader

Company: 1848 Ventures

Location: USA

Posted Dec 09, 2024

The text is about 1848 Ventures, a venture studio focused on B2B SaaS startups powered by data and AI. They aim to transform the SMB market in industries like construction, real estate, hospitality, retail, and restaurants. The company is looking for a thought leader in AI to spearhead the AI and data strategy, ensuring alignment with their strategic vision and operational goals.

Senior HVAC Margin Strategy Leader

Company: Johnson Controls

Location: USA

Posted Dec 09, 2024

The text is about an opportunity to build a future with Johnson Controls, a global leader in smart, healthy, and sustainable buildings. The role involves supporting a multitude of industries, providing mentorship, and coaching sales teams. The position offers a competitive salary, benefits, and opportunities for growth. The employee will work on HVAC Construction sales, provide price levels, and collaborate with leadership. The goal is to increase win rates, optimize product positioning, and improve project strategy.

Customer Service Rep

Company: Omni Interactions, Inc.

Location: USA

Posted Dec 09, 2024

The text describes a contract work opportunity for customer service representatives who will provide support to Fortune 500 companies. The role offers flexible scheduling, competitive earnings, and requires excellent communication skills, problem-solving abilities, and a professional demeanor. The work environment is quiet and secure, with required technology and equipment. The contractual relationship is independent contractor status with Omni Interactions.

Offensive Security Lead

Company: CGI Group, Inc.

Location: USA

Posted Dec 09, 2024

CGI Federals is seeking a highly motivated Cybersecurity expert to lead a rapidly growing team of Red Team operators and Application Security Engineers. The position offers collaboration with various technical and management disciplines, remote work, and opportunities for physical red team engagements. The Red Team Director will be responsible for leading ethical hacking and penetration tests of CGI and client environments. The role requires Bachelor's degree in Computer Science or related field, 10+ years of professional experience in cyber security, and proven technical task management experience.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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