Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Enterprise Sales Engineer

Company: Chainguard

Location: USA

Posted Dec 09, 2024

Chainguard is a company that specializes in open source software security and cloud native development. They offer a secure by default library of open source software and have built a reputation for being customer-obsessed and intentional in their actions. They are looking for experienced Sales Engineers with experience in container technologies, cloud technology, and cloud security. They offer benefits such as equity, unlimited PTO, and a wellness budget.

Product Manager

Company: Tekmetric

Location: USA

Posted Dec 09, 2024

Tekmetric is seeking a Product Manager to lead the development and growth of their SaaS product for auto repair shops. The role involves defining and prioritizing product features, managing the product backlog, and collaborating with cross-functional teams. The company values entrepreneurship, open-mindedness, and a focus on people and success.

Senior Account Executive - Mid Market Payroll & HR Solutions

Company: Restaurant365

Location: USA

Posted Dec 09, 2024

Restaurant365 is a SaaS company disrupting the restaurant industry with a cloud-based platform for accounting and backoffice operations. They offer a unique, centralized solution and emphasize empowering team members to produce top results. The Senior Account Executive for Mid Market Payroll and HR Solutions will sell the R365 Workforce Solution and related products, manage the sales cycle, and maintain accurate pipelines and forecasts. The role requires strong sales skills, HCM industry experience, and knowledge of restaurant operations and technology. The position offers a salary range of $100,000 - $120,000 + commission, comprehensive medical benefits, 401k with matching, equity options, unlimited PTO, and company holidays.

Software Engineer - Grafana k6 Cloud Data

Company: Grafana Labs

Location: USA

Posted Dec 09, 2024

The text describes a remote position for a Software Engineer in the Reliability Testing department of Grafana, focusing on Grafana Cloud k6 performance testing and Synthetic Monitoring. The role involves working with the k6 OSS tool, contributing to the backbone of the cloud system, and collaborating with other teams. The requirements include DevOps practices, Python and Go familiarity, good interpersonal and technical communication skills, and experience with large-scale distributed systems and testing frameworks.

Product Onboarding Specialist

Company: Teikametrics

Location: USA

Posted Dec 09, 2024

The role of a Product Onboarding Specialist at Teikametrics involves acting as a concierge for new customers, delivering a tailored whiteglove onboarding experience, and ensuring customers are set up for long-term success. The candidate should have a bachelor's degree in Marketing or Business, 3+ years of experience in Customer Success or Product Onboarding, and strong understanding of ecommerce advertising. The company offers competitive cash, a robust benefits package, generous stock option packages, remote-friendly work, and unlimited paid vacation policy.

Senior Lead, Measurement & Attribution - Models

Company: StackAdapt

Location: USA

Posted Dec 09, 2024

StackAdapt is a self-serve advertising platform that specializes in multichannel solutions. They empower digitally-focused companies to deliver outcomes and exceptional campaign performance every day. The company was founded with a vision to be more than an advertising platform, its a hub of innovation, imagination, and creativity. The role of Senior Lead of Solutions Measurement and Attribution involves working on projects and partnerships aimed at improving platform and campaign performance against industry benchmarks and peers. The candidate should have 3-5+ years of relevant experience driving projects and building solutions within Measurement Attribution and Performance.

Senior Financial Partnerships Manager - Brokerage

Company: Mercury

Location: USA

Posted Dec 09, 2024

Mercury is building a financial stack for startups, focusing on dashboards, partnerships, and banking services. The Senior Financial Partnerships Manager role involves managing strategic partnerships, growing current partnerships, and ensuring seamless integrations. The role requires strong partnership leadership, communication, and technical skills.

Global Sector Leader

Company: CloudFactory

Location: USA

Posted Dec 09, 2024

The text describes a leadership role in a leading AI company, focusing on strategic planning, account management, revenue growth, and customer success. The role requires a deep understanding of clients' industries and business challenges, as well as expertise in aligning AI-driven solutions to create measurable value. The Global Sector Leader will be a key advisor, strategist, and relationship builder, ensuring high customer satisfaction, driving revenue growth, and collaborating with internal teams to deliver exceptional service.

Website Engineer

Company: ElevenLabs

Location: USA

Posted Dec 09, 2024

This is a job posting for a marketing designer role at ElevenLabs, a global company specializing in voice technology. The role involves designing and implementing beautiful, intuitive marketing pages, optimizing them for engagement and conversions, and collaborating with other teams to ensure a cohesive web experience. The company is looking for an ambitious individual with technical excellence, ethical awareness, and a passion for audio AI and accessibility.

Director, CRM

Company: The Athletic

Location: USA

Posted Dec 09, 2024

The Athletic is a digital sports media company that aims to bring true sports fans closer to their favorite athletes, teams, and leagues. They serve a diverse audience seeking immersive storytelling and a likeminded community. Founded in 2016, they have a global team of over 600 creators covering more than 250 professional sports and collegiate teams across the US, Canada, and the UK. The company has produced thousands of in-depth reports and over 120 podcasts. The role of the CRM leader is to drive subscriber growth, engagement, and retention, and solidify The Athletic as the best sports news destination.

Engineering Manager - Email Team

Company: OneSignal

Location: USA

Posted Dec 09, 2024

The Email team at OneSignal is a crucial part of the company's omnichannel platform, responsible for building user interface, API, and internal services for advanced email sending capabilities. The team's work has a significant impact on the company's success and is involved in daily challenges at the intersection of scalable engineering and innovative product development. The team's responsibilities include delivering a novel best-in-class email marketing solution, collaborating with engineers, building a high-performing team, managing career growth, defining product analytics strategy, and working cross-functionally to ensure system scalability.

Senior Software Engineer, Experimentation

Company: Mozilla

Location: USA

Posted Dec 09, 2024

Mozilla Corporation is seeking a new engineer to join their Nimbus team, which focuses on automated experimentation and feature delivery for all products and platforms. The role involves designing and building robust scalable systems, helping to reimagine content personalization, participating in mentoring, and being accountable for service operation. The candidate should have at least 4 years of professional experience in software engineering, Python or Rust, and experience with API design and development. Mozilla values diversity, equity, and inclusion and offers a comprehensive benefits package.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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