Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Leave Payroll Analyst

Company: Sparrow

Location: USA

Posted Dec 04, 2024

As a Leave Payroll Analyst, you will be responsible for preparing employee leave and payroll calculations for customers. You will work with leave specialists to prepare customized payroll plans and reconciliations, ensure correct calculations, and collaborate with various key parties. The role involves building a better product, collecting and sharing product feedback, and implementing process improvements. The position requires 2+ years of experience in data-focused operations, payroll accounting, or bookkeeping, excellent spreadsheet skills, and superior organization skills.

Software Engineer (Infrastructure Team)

Company: Red Canary

Location: USA

Posted Dec 04, 2024

Red Canary is a cybersecurity company that protects, supports, and empowers organizations to make better security decisions. They prevent breaches every day and set a new standard for partnership in the industry. They are committed to customers and their values, which earned them a place on the Forbes Best Startup Employers 2022 list. They are looking for a Rails engineer to join their team to enable their Engineering groups with creative solutions.

Member of Technical Staff - QA (Manual)

Company: Runway

Location: USA

Posted Dec 04, 2024

The role of a manual QA Engineer at Runways AI creation suite involves ensuring high-quality and reliable products. The ideal candidate should have experience in testing complex applications, understanding AI image and video generation technologies, and collaborating with various teams. The application process requires creating a video using Runway's TextImage to Video feature.

Technical Consultant

Company: Vercel

Location: USA

Posted Dec 04, 2024

Vercel's Frontend Cloud provides a developer experience and infrastructure to build, scale, and secure a faster and more personalized web. Customers like Under Armour, eBay, The Washington Post, Johnson & Johnson, and Zapier use Vercel to build dynamic user experiences on the web. Vercel is looking for a Technical Consultant to assist Enterprise customers with technical problems and questions. The role requires expertise in the technical elements of the product, clarity of instruction, and a passion for digging deep to find and resolve issues. The Technical Consultant will help establish Vercel's reputation as a company that is exceptional at helping its customers meet their goals.

Senior Brand Designer - Creative

Company: Webflow

Location: USA

Posted Dec 04, 2024

Webflow is seeking a Senior Brand Designer to join their team in a remote-first United States location. The role offers a competitive cash compensation package, remote work opportunities, and a focus on design excellence. The ideal candidate should have 4+ years of brand design experience, in-house tech company and agency experience, proficiency in design tools like Figma and Adobe Creative Suite, and the ability to think systematically and create scalable solutions.

Staff Software Engineer - Messaging Platform

Company: Reddit

Location: USA

Posted Dec 04, 2024

The DPWF team at Reddit is seeking a Staff Software Engineer to work on infrastructure and software development, with a focus on engineering Kafka as a platform and promoting event-driven architectures. The role involves working collaboratively with a team of software engineers, delivering software to improve Kafka and other messaging components, and contributing to the technical and strategic direction of eventing at Reddit. The ideal candidate has 7+ years of experience developing internet-scale software, experience with asynchronous communication patterns and solutions, and experience developing on top of Kubernetes or similar distributed systems.

Regional Sales Manager - Named Accounts

Company: ExtraHop

Location: USA

Posted Dec 04, 2024

ExtraHops is a growing company offering a unique and powerful Network Security Analytics platform. They provide strong comp plans, fair quotas, and the opportunity to work with a motivated team. The role involves increasing revenue, meeting sales targets, and presenting ExtraHop products to customers. Required qualifications include a four-year degree, 5 years of technology sales experience, and a proven track record of exceeding sales targets.

Product Success Engineer

Company: Cobalt

Location: USA

Posted Dec 04, 2024

As a Product Success Engineer at Cobalt, you will shape and scale support processes, documentation, tools, and workflows. You will directly support customers and staff, and collaborate with business and product teams to improve support efficiency and effectiveness. The role is remote and requires working in the US Eastern timezone from 8am to 5pm ET.

Vascular Clinical Specialist

Company: Penumbra

Location: USA

Posted Dec 04, 2024

The Clinical Specialist role involves providing support to regional sales teams in areas such as market development, procedural coverage, troubleshooting, education, training, customer service, and follow-up. The candidate must have a Bachelor's degree in communications, neuroscience, biology, or a related field, along with additional training and certification in radiology, neurointerventional technology, or a related field. The role requires strong clinical, technical, and organizational skills, as well as the ability to function in a busy, demanding, and competitive environment. The annual base salary range for new hires is $70,000 to $115,000.

Project Manager: Thursday - Monday

Company: Appen

Location: USA

Posted Dec 04, 2024

Appen is a global leader in AI enablement, leveraging a crowd of over one million skilled contractors for various data types. They help build and improve AI systems for major tech companies, with a focus on generative AI in sectors like automotive, finance, retail, healthcare, and government. Appen is committed to creating an inclusive workplace and ensuring AI models are helpful, honest, and harmless. They offer a project manager position with a salary range of $85000-$95000.

Enterprise Account Executive

Company: Blockdaemon

Location: USA

Posted Dec 04, 2024

Blockdaemon is seeking an Enterprise Account Executive based in NYC to drive US institutional and enterprise sales efforts. The role involves leading the entire sales process, aligning with company goals, communicating effectively, and providing product support. The candidate should have 5+ years of quotacarrying experience, deep understanding of the blockchain ecosystem, and excellent communication skills. The US base salary range is $150,000 - $175,000.

Lending Manager

Company: Knock

Location: USA

Posted Dec 04, 2024

Knock is a caring group of people offering a first-of-its-kind Knock Bridge Loan that serves homebuyers more conveniently, certainty, and competitively. They are a funded industry-leading company with a passion for building teams, creating efficiencies, and leveraging technology. The Lending Manager Front End position involves managing the bridge loan pipeline, communicating with the team, providing coaching and feedback, and managing outsourced services. The company values diversity, equity, and inclusion and offers top-tier benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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