Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Inside Sales Representative – Industrial Adhesives & Tapes

Company: 3M

Location: USA

Posted Dec 02, 2024

The job description is for a Senior Inside Sales Representative at 3M Industrial Adhesives and Tapes Division. The role involves establishing and maintaining customer relationships, driving sales growth, and coaching the inside sales team. The job requires a bachelor's degree or higher, three or more years of inside sales or customer operations experience, and proficiency in Salesforce and Power BI.

Search Quality Rater - English (United States)

Company: Welocalize

Location: USA

Posted Dec 02, 2024

Welo Data is hiring Search Quality Raters to improve search engine results. The role requires analyzing data, providing insights, and evaluating search engine results. The ideal candidate is curious about search engines, enjoys analyzing data, and has a passion for quality. The project offers flexible remote work, competitive pay, and benefits.

Strategic Services Account Lead

Company: Soci Inc

Location: USA

Posted Dec 02, 2024

The Strategic Services Account Lead role is responsible for developing and executing strategic Assist initiatives for key Professional Services customers, ensuring successful project execution, and driving customer growth and satisfaction.

Solutions Architect

Company: SpryPoint

Location: USA

Posted Dec 02, 2024

SpryPoint is a leading provider of cloud-based solutions for the utility sector, helping utilities across North America transform their operations with cutting-edge software. They are looking for an experienced Solution Architect to join their team and help them exceed customer expectations.

Associate Country Manager

Company: JustAnswer

Location: USA

Posted Dec 02, 2024

The job description is for a Country Manager in France, responsible for overseeing business operations, developing strategies, and executing marketing initiatives. The role requires a native French speaker or C2 level proficiency, experience in product management, marketing, or analytics, and strong analytical and organizational skills.

Payroll Analyst

Company: Docker

Location: USA

Posted Dec 02, 2024

The job posting is for a Payroll Analyst position at Docker, a remote-first company. The role involves processing payroll, ensuring timely and accurate processing, and working with HR and other departments. The company offers a range of benefits, including flexible work arrangements, paid parental leave, and equity.

Geospatial Analyst

Company: Ardent

Location: USA

Posted Dec 02, 2024

Ardent is seeking a Geospatial Analyst to join their team. The company offers a fulfilling life, personal goals, and professional development opportunities. They provide a rewarding environment, competitive benefits, and a culture that values flexibility, innovation, and collaboration.

Senior Data Analyst, Experimentation & Growth

Company: Myollie

Location: USA

Posted Dec 01, 2024

Ollie is a company that makes human-grade pet food and is looking for a Sr Data Analyst to join their team. The company is passionate about improving the lives of pets and their parents and is committed to building a team that represents a variety of backgrounds and perspectives.

DevOps Engineer

Company: Aretum

Location: USA

Posted Dec 01, 2024

ARETUM is seeking an experienced DevOps Engineer to manage and enhance CICD systems. The ideal candidate will have expertise in AWS services, container orchestration, and CICD pipelines. The role involves ensuring the reliability, security, and efficiency of cloud-based systems and environments.

Public Safety Project Manager

Company: Mark43

Location: USA

Posted Dec 02, 2024

Mark43 is hiring a Project Manager to join their team. The role involves assisting in the deployment of their software across public safety agencies, managing project plans, and working with cross-functional teams.

HR Technology Analyst (Workday)

Company: 3M

Location: USA

Posted Dec 02, 2024

The job description is for an HR Technology Analyst at 3M, a company that values diversity and innovation. The role involves providing technical support for HR processes, collaborating with global teams, and staying up-to-date with regulations. The company offers competitive pay and benefits, as well as programs to support employee wellbeing.

Inside Account Representative

Company: Copy.ai

Location: USA

Posted Dec 02, 2024

The company Copyai is looking for an Inside Account Rep to generate qualified pipeline and engage with potential enterprise customers. The role requires experience in sales development, strong communication skills, and a proactive attitude. The company offers a competitive salary, stock options, and a remote work environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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