Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

MuleSoft Senior Software Engineer

Company: First Citizens Bank

Location: USA

Posted Dec 02, 2024

The job posting is for a remote MuleSoft developer role that requires strong technical knowledge and experience with API management concepts. The responsibilities include system enhancement, analysis, business support, and on-call support. The preferred qualifications include experience with TIBCO Enterprise Service Bus, ESB, and knowledge of system life cycle development methodology.

Customer Success Manager

Company: Upkeep

Location: USA

Posted Dec 02, 2024

UpKeep is a leading cloud-based Asset Operations Management software company that provides mobile-first SaaS solutions, Industrial IoT sensors, data analytics tools, advanced enterprise integrations, and top-notch professional services. They aim to modernize workflows and maximize operational efficiency for over 3000 customers, including Shell, Yamaha, Unilever, McDonald's, Subway, and Marriott. As a Series B tech startup, UpKeep fosters an inclusive and mission-driven culture, offering stock options, great benefits, and flexibility to work remotely. They are ranked the 1 Facility Management software on Gartner 1 Maintenance Management software on G2 Crowd FrontRunners on Software Advice, and CMMS Leader on IDC MarketScape. The Customer Success Manager role involves overseeing a dedicated book of business, serving as a product expert, providing education, delivering engagements, driving customer engagement, and partnering with internal teams to deliver exceptional customer experiences.

HVAC Sales Account Manager

Company: Johnson Controls

Location: USA

Posted Dec 02, 2024

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, offering a competitive salary, comprehensive benefits package, and opportunities for growth and development. The company is committed to providing an empowering company culture and supporting its employees' physical, financial, and emotional wellbeing.

Systems Specialist (Centrifugal Chiller)

Company: Johnson Controls

Location: USA

Posted Dec 02, 2024

The text is a job description for a technical support role at Johnson Controls, offering competitive salary, benefits, and opportunities for growth. The role involves providing technical support for BE products to Field Sales and Service channels, creating and maintaining technical service bulletins, and driving product reliability through the Continuous Improvement Process.

Client Operations Coordinator

Company: si

Location: USA

Posted Dec 03, 2024

At SimplyInsured, we are dedicated to simplifying and making health insurance more accessible for small business owners. With over 20,000 customers and major partnerships, we are growing quickly and disrupting the industry. The role of a Client Operations Coordinator involves assisting the Client Onboarding team, resolving eligibility concerns, and ensuring customers are properly enrolled on the SimplyInsured platform. We offer competitive compensation, a values-based culture, and a market-based compensation structure.

Accounting Technology Consultant

Company: FloQast

Location: USA

Posted Dec 03, 2024

The text describes a job opening for an Accounting Technology Consultant at FloQast, a company that provides accounting workflow automation software. The role involves working closely with a team to deliver solutions to customers, helping them succeed and add value. The company offers competitive compensation, benefits, and a positive work environment.

Analytics Consultant

Company: SuccessKPI Inc.

Location: USA

Posted Dec 02, 2024

The job posting is for an Analytics Consultant position at SuccessKPI, a fast-growing global company in the analytics space. The role involves leveraging analytics tools to derive business insights, collaborating with clients and internal teams, and working closely with IT and business clients. The company offers a diverse and dynamic culture, career development opportunities, and a range of benefits.

Business Analyst

Company: Billtrust

Location: USA

Posted Dec 02, 2024

This job posting is for a Business Analyst position at Billtrust. The role involves documenting functional requirements, technical specifications, and template documentation for customer needs. The candidate should have 3+ years of experience in a Business Analyst or related role, excellent communication skills, and the ability to interact with both technical and non-technical personnel. The expected base salary range is $80,000 - $110,000 annually. Billtrust offers flexible working hours, open PTO, a sabbatical, paid parental leave, opportunities for growth, recognition, and benefits.

Junior Account Manager

Company: Getaround

Location: USA

Posted Dec 02, 2024

Getaround is a connected carsharing marketplace that connects people with cars for on-demand mobility. They aim to lessen greenhouse gasses and reduce pollution by encouraging carsharing. They are looking for a Junior Account Manager to develop and nurture long-term relationships with car owners and provide customer support.

Senior Solutions Consultant

Company: SuccessKPI Inc.

Location: USA

Posted Dec 02, 2024

SuccessKPI is looking for a motivated and customer-focused Solutions Consultant to join their team. The role involves running discovery workshops, partnering with sales teams, and creating customized demos. The company offers a diverse and dynamic culture, career development opportunities, and a fast-growth global company in the rapidly growing analytics space.

Bilingual Member Engagement Specialist

Company: BeneLynk

Location: USA

Posted Dec 02, 2024

BeneLynk is a social care company that assists people address Social Determinant of Health SDoH barriers and compensates well for doing so. They are hiring a Remote Bilingual Member Engagement Specialist to conduct telephonic screening services to Medicare Advantage beneficiaries.

Principal Campaign Strategist

Company: Simon Data

Location: USA

Posted Dec 02, 2024

Simon Data is a best-in-class enterprise Customer Data Platform that empowers marketers to create personalized data-driven experiences for customers. They are building a team of successful serial entrepreneurs with a passion for transforming data to drive real-world results. The Principal Campaign Strategist role involves delivering comprehensive data-driven strategies, leveraging advanced capabilities to create and optimize personalized campaigns, and ensuring alignment with client goals.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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