Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Lifecycle Marketing Manager

Company: Eventbrite, Inc.

Location: USA

Posted Dec 01, 2024

Eventbrite is looking for an experienced Lifecycle Marketer to evolve their B2B communications and help acquire, engage, and retain event organizers. The role involves building strong relationships with event organizers through engaging event lifecycle updates and education, cross-sells, and upsells, and driving meaningful business impact.

Senior Engineering Manager - Account Management

Company: HubSpot

Location: USA

Posted Dec 01, 2024

HubSpot is looking for an experienced engineering leader to partner with Product and Design peers to define the product roadmap and technical strategy for 67 small teams. The leader will be responsible for the success of their teams, building trust and empathy, and fostering a team culture that encourages autonomy and psychological safety.

Director - Benefits

Company: 1Password

Location: USA

Posted Dec 01, 2024

The job posting is for an Interim Director of Benefits at 1Password, a remote-first company. The role involves leading and maintaining the company's global benefits function, developing and administering competitive benefits strategies, and collaborating with HR, finance, and leadership teams.

Staff Rails Developer

Company: 1Password

Location: USA

Posted Dec 01, 2024

1Password is a company that values simplicity, honesty, and a human-centric approach to solving problems. They are looking for a Staff Rails Developer to join their team and help them create a safer and simpler digital future for everyone.

Software Engineer III - Android

Company: MyFitnessPal

Location: USA

Posted Dec 01, 2024

MyFitnessPal is looking for a Senior Android Engineer to join their team. The role involves leading the technical direction of the MyFitnessPal Android app, empowering others, and collaborating with a team to deliver new tools to customers.

Senior Product Manager - Workflows

Company: Webflow

Location: USA

Posted Dec 01, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. They are looking for a Senior Product Manager to lead a team focused on evaluating, designing, building, and scaling Workflows. The company offers a range of benefits, including equity ownership, 100 employer-paid healthcare, and 12 weeks of paid parental leave.

Business Development Manager - Supply Chain

Company: Innovecs

Location: USA

Posted Dec 01, 2024

Innovecs is a global digital transformation tech company looking for skilled specialists to join their internal team. They offer flexible hours, competitive compensation, and a range of benefits. The company values its employees and is committed to making them feel valued and supported.

GTM Analytics

Company: WorkOS

Location: USA

Posted Dec 01, 2024

WorkOS is a developer platform that helps make apps Enterprise Ready. They are looking for a GTM Analytics hire to collect and analyze data, identify areas for improvement, and collaborate with cross-functional teams to drive growth in their business.

Programmatic Account Manager - Political

Company: StackAdapt

Location: USA

Posted Dec 01, 2024

The job posting is for a client services role at StackAdapt, a remote-first company. The job involves working with clients to optimize their campaign performance, identifying upselling opportunities, and providing regular reporting. The company offers a competitive salary, benefits, and a supportive culture.

Software Engineer (L2)

Company: Twilio

Location: USA

Posted Dec 01, 2024

Twilio is a company that is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses, and empowering millions of developers worldwide. The company is looking for a Software Engineer L2 to join their CDXP Engineering team to build and maintain the communications platform used by thousands of customers worldwide.

Senior Account Executive

Company: Bud Financial

Location: USA

Posted Dec 01, 2024

The job posting is for a sales role at Buds, a company that creates financial data products. The role involves selling the platform to enterprise banks and expanding the company's market share. The job offers competitive salary, benefits, and opportunities for career progression.

Director of Partnerships - Ecommerce agencies

Company: Zowie

Location: USA

Posted Dec 01, 2024

Zowie is a company that uses AI to help businesses improve their customer experience. They are looking for a Director of Partnerships to build and scale their partner ecosystem among ecommerce agencies. The company is ambitious, innovative, and values personal accountability and teamwork.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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