Customer Service Jobs in USA

485,739 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

IT Assurance Partner

Company: BPM LLP

Location: USA

Posted Nov 25, 2024

BPM is a company that values people and has a shared entrepreneurial spirit. They are looking for a passionate IT Assurance Partner to join their team, offering a total rewards package, wellbeing resources, and professional development opportunities.

Growth Marketing Manager

Company: QuinStreet

Location: USA

Posted Nov 25, 2024

The job posting is seeking a Growth Marketing Manager to partner with Sales and Marketing Leadership to drive client acquisition and revenue growth. The ideal candidate has experience in sales and marketing, and is comfortable working with cross-functional teams.

Staff Software Engineer

Company: Workiva

Location: USA

Posted Nov 25, 2024

Workiva is seeking a Staff Frontend Engineer to join their dynamic team focused on building a leading sustainability platform. The role involves leading efforts to elevate the frontend developer experience, mentoring and coaching engineers, and driving the delivery of top-tier solutions.

Customer Support Representative

Company: AcuityMD

Location: USA

Posted Nov 25, 2024

AcuityMD is a software and data platform that accelerates access to medical technologies. The company is seeking a Customer Support Representative to join their team, providing exceptional customer service and resolving customer issues.

Senior Marketing Operations Manager

Company: Signifyd

Location: USA

Posted Nov 25, 2024

Signifyd is looking for a Senior Marketing Operations Manager to own end-to-end functions, drive marketing campaign strategies, and manage marketing tools. The ideal candidate will have experience with marketing automation, Marketo, and Salesforce, and be able to collaborate with the RevOps organization.

Senior Solutions Architect

Company: Apollo

Location: USA

Posted Nov 25, 2024

The job posting is for a Senior Solutions Architect at Apollo, responsible for helping major product teams go from proof of concept to production with a federated graph. The role requires experience in engineering or architecture roles, passion for teams succeeding, and a technical background in enterprise data delivery, APIs, and GraphQL.

Senior Software Engineer - Frontend/Fullstack

Company: Pallet

Location: USA

Posted Nov 25, 2024

Pallet is a company that is revolutionizing the logistics industry with cutting-edge technology and a people-first approach. They are building solutions that redefine how businesses manage their operations and are setting a new standard for operational excellence.

Product Manager

Company: QuinStreet

Location: USA

Posted Nov 25, 2024

The job posting is looking for a Product Manager for an Insurance Rating Platform. The role requires a highly intelligent and talented professional with analytical skills, user experience design skills, and instincts. The job involves working closely with internal and external stakeholders to position the product for profitable growth, conducting market research, and creating coverage mapping requirements.

Junior Software Developer in Support

Company: Checkly

Location: USA

Posted Nov 25, 2024

Checkly is a remote-first startup that enables developers to detect and resolve issues 10x faster through codedriven synthetic monitoring. They are looking for a Junior Software Developer in Support to help developers who rely on Checkly to ensure the stability of their web apps and APIs for their endusers.

Product Manager - Link

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a Product Manager on the Consumer Product Team at Stripe, responsible for building new products and features to make Link a world-class consumer brand. The ideal candidate has 8+ years of experience in a product role, with a strong background in consumer-facing products and a high level of taste judgment and design empathy.

Site Reliability Engineer I

Company: Renaissance

Location: USA

Posted Nov 25, 2024

Renaissance is a global leader in preK12 education technology, offering solutions to help educators personalize learning paths for students. The company is looking for a Site Reliability Engineer to join their team, with a salary range of $61,000 to $80,000.

Risk Operations Manager

Company: Stripe

Location: USA

Posted Nov 25, 2024

The job posting is for a manager position in Stripe's User Policy Operations team. The team is responsible for protecting and advancing Stripe's business, brand, and mission. The manager will lead a team of Risk Operations Analysts and will be responsible for setting a vision, building a path to execute it, and collaborating with cross-functional teams.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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