Customer Service Jobs in USA

485,739 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Manager

Company: Datavant

Location: USA

Posted Nov 24, 2024

Datavant is a data platform company that enables organizations to move and connect data securely. The company is looking for a product manager to lead the Routing team in building a sophisticated engine to power the exchange of healthcare data. The ideal candidate has 5+ years of experience in product management or a similar role, is highly organized, and has excellent communication skills.

Inside Sales Representative

Company: Superhuman

Location: USA

Posted Nov 24, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Velocity Inside Sales Representative to join their team. The role involves sourcing, landing, and expanding new contracts with small and medium-sized organizations.

Director of Sales Enablement

Company: Lumivero

Location: USA

Posted Nov 24, 2024

Lumivero is seeking a globally-minded strategic leader to join their team as the Director of Sales Enablement. The role involves developing and driving strategies to enable sales teams to achieve revenue targets, improve sales efficiency, and enhance customer acquisition and retention.

Junior Systems Administrator

Company: COMPLY

Location: USA

Posted Nov 24, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a Junior Systems Administrator to join their IT Infrastructure Operations team.

Digital Insurance Agent

Company: Insurify

Location: USA

Posted Nov 24, 2024

Insurify is a fast-growing fintech startup that is changing the way people compare and buy insurance. The company is looking for talented individuals to join their team and contribute to their success.

Medical Network Operations Manager

Company: Futurhealth

Location: USA

Posted Nov 24, 2024

FuturHealth is seeking a Medical Network Operations Manager to join their growing team. The ideal candidate will have experience in project management, vendor management, and cross-functional collaboration in a healthcare or related industry. The role offers a flexible work environment, impactful work, career growth, and a collaborative culture.

Engineering Manager, Go-to-Market Systems

Company: Stripe

Location: USA

Posted Nov 24, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Demand Generation Systems team member to build measurable cross-channel messaging capability and accelerate customer journey.

Machine Learning Solutions Architect

Company: phData

Location: USA

Posted Nov 24, 2024

The job description is for a Machine Learning Engineer position at phData, a company that offers a remote-first work environment, competitive compensation, and opportunities for professional development. The role involves designing and implementing data solutions, providing thought leadership, and working with data scientists to build and deploy machine learning models.

Partner Success Manager

Company: Mercury

Location: USA

Posted Nov 24, 2024

Mercury is looking to expand its Partner Success team. The role involves managing external and internal partnerships, driving activations, and providing top-tier customer service. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Director - Software Engineering, Cribl Stream

Company: Cribl

Location: USA

Posted Nov 24, 2024

Cribl is a serious company that doesn't take itself too seriously, looking for collaborative and motivated team members. They are a remote-first company that believes in empowering employees to do their best work. They are looking for a Director of Engineering to lead a cross-functional team of Engineers responsible for unlocking machine data that fuels their platform.

Brokerage Operations Specialist

Company: Wealthfront

Location: USA

Posted Nov 24, 2024

Wealthfront is hiring a Brokerage Operations Specialist to work on daily brokerage operations, client communications, and process improvements. The role requires a minimum of 2 years of brokerage industry experience and a strong understanding of account transfers, corporate actions, and trading. The company offers a competitive salary range of $75,000 to $90,000, plus equity, and a range of benefits.

Senior ETF Portfolio Manager

Company: Vident Asset Management

Location: USA

Posted Nov 24, 2024

Vident Asset Management LLC is looking for a Senior ETF Portfolio Manager to join their team. The role requires experience in ETF portfolio management, index and active portfolio management, and portfolio compliance. The successful candidate will have excellent working knowledge of ETF mechanics and operations, and will be responsible for managing assigned portfolios to meet or exceed performance standards.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

Related Pages