Customer Service Jobs in USA

485,739 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Talent Acquisition Specialist

Company: Cobalt

Location: USA

Posted Nov 25, 2024

Cobalt is a company that offers pentesting services and is looking for a Senior Talent Acquisition Specialist to join their team. The job involves full-cycle recruitment, partnering with hiring managers, and managing the recruitment pipeline. The company values diversity and inclusion and offers a range of benefits and perks.

Director of Product - CMS & EMS

Company: Finalsite

Location: USA

Posted Nov 25, 2024

Finalsite is a company that provides website communications, enrollment, and marketing platform for schools and school districts. They are seeking a Director of Product for their Content Management System and Enrollment Management System divisions.

Technical Account Manager

Company: EDB

Location: USA

Posted Nov 25, 2024

The Technical Account Manager (TAM) role is responsible for building and maintaining post-sales relationships with large and complex customers. The TAM serves as a trusted technical advisor, ensuring successful implementations and providing technical leadership for customers' major Postgres initiatives.

Sales Development Representative

Company: Kontakt.io

Location: USA

Posted Nov 25, 2024

Kontaktio is a company that creates smart indoor spaces where people can thrive. They have grown rapidly and are now looking for a Sales Development Representative to join their team. The company emphasizes ease of use, simplicity, and scalability, and is committed to delivering fast outcomes and unmatched scalability.

Senior Director - Talent Development

Company: Twilio

Location: USA

Posted Nov 25, 2024

Twilio is seeking a Senior Director of Talent Development to lead the design and execution of enterprise-wide learning and development initiatives. The role requires a dynamic leader who can collaborate with cross-functional teams to foster a culture of continuous learning and professional development.

Technical Integration Specialist - API

Company: Nextech

Location: USA

Posted Nov 25, 2024

Nextech is a leader in specialty healthcare technology solutions, committed to hiring and retaining talent. The company offers competitive pay, benefits, and a comprehensive wellness program. The Technical Integration Specialist role provides advanced technical services and support for customer and 3rd party vendor API integrations.

Senior Product Designer I - Operations Hub

Company: HubSpot

Location: USA

Posted Nov 25, 2024

The job posting is for a Senior Product Designer position at HubSpot, where you'll work on the Operations Hub product line, focusing on customer experience, design, and innovation. The company values diversity, inclusivity, and growth, and offers a competitive compensation package.

Senior Compensation Analyst

Company: Twilio

Location: USA

Posted Nov 25, 2024

Twilio is looking for a Senior Compensation Analyst to drive compensation programs and policies, with a focus on pay equity and global expansion. The role requires a strong compensation analytics background and experience with equity in a public-traded company.

Account Manager

Company: SQUIRE

Location: USA

Posted Nov 25, 2024

SQUIRE is a business management system designed for barbershop owners, providing custom-branded tools and resources to help them attract and retain customers, manage operations, and increase revenue. The company is trusted by barbers in over 3,000 shops globally and is committed to supporting shop owners in bridging the gap between their personal craft and business goals.

Compliance Consultant - Comprehensive

Company: COMPLY

Location: USA

Posted Nov 25, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are seeking a Compliance Consultant to join their team, with responsibilities including providing proactive consulting services to clients and assisting with the development of COMPLY products and services.

Compliance Consultant - Compliance Advisory

Company: COMPLY

Location: USA

Posted Nov 25, 2024

COMPLY is a high-growth organization that provides compliance consulting services to clients globally. They are seeking a Compliance Consultant to join their team, responsible for providing consulting services, drafting disclosure documents, and conducting compliance reviews.

Executive Assistant to CMO/CRO

Company: Cobalt

Location: USA

Posted Nov 25, 2024

The job posting is for an Executive Assistant to the CMO and CRO at Cobalt, a company that provides offensive security testing services. The role involves providing administrative and operational support, managing calendars, coordinating meetings, and handling travel and expense reports. The company values diversity and inclusivity and offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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