Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Staff Product Manager - Experimentation

Company: Pinterest

Location: USA

Posted Nov 18, 2024

The job posting is looking for an experienced Product Manager to lead experimentation at Pinterest. The role involves building a platform that meets diverse needs, making experimentation fast and easy, and promoting rigorous decision making.

Product Design

Company: WorkOS

Location: USA

Posted Nov 18, 2024

WorkOS is a developer platform that helps make apps enterprise-ready. They are looking for an experienced product designer to lead greenfield product initiatives and improve existing products. The company offers competitive pay, substantial equity grants, and a range of benefits.

Software Development Engineer II - Routing (C++)

Company: Mapbox

Location: USA

Posted Nov 18, 2024

Mapbox is a leading real-time location platform that provides tools for navigation, mapping, and location-aware businesses. The company is looking for an engineer to develop and operate routing services, with a focus on scalability, high volume, and low latency.

Staff Backend Engineer - Grafana Partner Datasources

Company: Grafana Labs

Location: USA

Posted Nov 18, 2024

The job posting is for a Staff Backend Engineer position in the Partner Data Sources squad at Grafana Cloud. The team is responsible for developing data sources plugins that provide visual query editors and underlying mechanics to query and transform observability data for use in Grafana. The company is looking for teammates with skills in Microsoft Azure, Google Cloud, Golang, and React, and values DevOps principles and design for operations.

Senior Growth Marketing Manager - Paid (Meta, Tik Tok)

Company: Monarch Money

Location: USA

Posted Nov 18, 2024

Monarch is a financial management company that has quickly become one of the premier ways to manage your financial life. The company is passionate about building a company, product, and brand that both customers and employees love.

Principal Software Engineer - Data & Interoperability

Company: Nuna

Location: USA

Posted Nov 18, 2024

The job posting is for a Principal Engineer position at Nunas Value Platform, where the candidate will build products that change the dynamics of the healthcare industry, drive technical strategy, and provide technical guidance to teams.

Customer Service Representative

Company: Omni Interactions, Inc.

Location: USA

Posted Nov 18, 2024

Omni Interactions is a company that offers remote customer care contracts to independent contractors. The company provides a variety of exclusive contracts and flexible work schedules. Contractors must have exceptional communication skills, a proven track record in customer service, and a quiet and secure work environment.

Technical Team Manager - Money Management

Company: The Motley Fool

Location: USA

Posted Nov 18, 2024

The job posting is for a Technical Team Manager at Money Management, a business unit of The Motley Fool Holdings. The role involves driving the success of the business unit and its subdivisions through strategic use of technology, collaborating with stakeholders, and managing vendors. The company offers a range of benefits, including flexible remote work, generous parental leave, and a comprehensive compensation package.

Senior Product Manager - Payments

Company: Mercury

Location: USA

Posted Nov 18, 2024

The job posting is for a product manager role at Mercury, a financial technology company. The role involves building scalable and reliable payment systems, creating a seamless user experience, and prioritizing product investment. The company offers a competitive total rewards package, including base salary, equity, and benefits.

Product Manager

Company: TrustEngine

Location: USA

Posted Nov 18, 2024

TrustEngine is a company that is changing the lending and financial space by connecting borrowers with the right loan at the right time. They are building a next-generation SaaS platform that helps loan officers be more effective and brings data and accountability to lenders.

Product Counsel

Company: hims & hers

Location: USA

Posted Nov 18, 2024

The company is seeking a Product Counsel to join their growing and collaborative Legal team. The role involves providing legal advice to support the development, launch, and promotion of Hims and Hers products and solutions. The successful candidate will be proactive, organized, and have a team-oriented mindset.

Strategic Finance Manager

Company: Pipe17

Location: USA

Posted Nov 18, 2024

The Finance and Revenue Operations Manager will oversee financial and revenue operations activities, integrating development, sales, marketing, and customer success to drive sustainable growth. The ideal candidate will possess financial expertise, data-driven decision-making skills, and a deep understanding of operational optimization.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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