Customer Service Jobs in USA

485,748 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Sr. Director - Sales Operations

Company: Cision

Location: USA

Posted Nov 19, 2024

Brandwatch is seeking a Head of Sales Operations to lead sales operations and drive sales performance optimization. The ideal candidate will embody Revenue Operations principles, focusing on creating sustainable customer impact, driving revenue, and fostering cross-functional collaboration.

Fullstack Engineer

Company: Cobalt

Location: USA

Posted Nov 19, 2024

Cobalt is a company that offers pentesting services and is looking for a full-stack software engineer to join their team. The company is committed to helping organizations of all sizes with their cybersecurity needs and is looking for someone with a strong background in full-stack development to help drive advancements in their platform.

Head of Global API Sales

Company: Vonage

Location: USA

Posted Nov 19, 2024

The Head of Global API Sales will lead the global API sales organization, driving revenue growth and reinforcing Vonage's position as a market leader in the API and CPaaS spaces.

Director, Trust & Safety and Privacy Program Management

Company: Mozilla

Location: USA

Posted Nov 19, 2024

Mozilla Corporation is a nonprofit technology company that aims to make the internet better for people. They are seeking a Director to lead their Trust and Safety efforts and oversee a cross-functional team. The role requires a unique blend of technical expertise, strategic leadership, and a deep understanding of Trust and Safety and privacy challenges.

Customer Assurance Manager

Company: Optimaldynamics

Location: USA

Posted Nov 19, 2024

Optimal Dynamics is a high-growth company that aims to automate and optimize the logistics industry through advanced analytics. They are looking for a Success Assurance Manager to ensure customer success and drive product adoption.

Senior Product Designer II - AI Agents

Company: HubSpot

Location: USA

Posted Nov 19, 2024

The job posting is for a Senior Product Designer position at HubSpot, where the candidate will work on the AI Components product area. The role requires strong opinions, autonomy, and the ability to thrive in an environment where change is inevitable. The company values diversity and inclusivity, and encourages candidates from underrepresented groups to apply.

Principal Product Manager - Payroll Integrations

Company: Deputy

Location: USA

Posted Nov 19, 2024

Deputy is a global SaaS workforce management company that empowers businesses to build thriving workplaces. They are hiring a Product Manager to lead the development of their Payroll product, requiring 12+ years of experience in Product Management, prior experience in Payroll, and a strong understanding of technology.

Lead Actuary

Company: Nuna

Location: USA

Posted Nov 19, 2024

The job posting is for a role at Nuna, a health technology company, to support the development of tools for value-based care. The candidate will help build features in Nuna's platform, support implementation of customer programs, and leverage actuarial expertise to make recommendations.

Technical Program Manager

Company: Automox

Location: USA

Posted Nov 19, 2024

Automox is seeking a Technical Program Manager to lead complex projects, drive business operational efficiencies, and contribute to architectural design decisions. The company values a one-team mentality, encourages collaboration, and offers a competitive salary, equity, and benefits.

Principal HR Business Partner

Company: Affinity

Location: USA

Posted Nov 19, 2024

The job posting is for a Principal HRBP role at Affinity, a company that values its employees and offers a range of benefits. The role involves coaching and consulting with people managers, optimizing strengths and capabilities, and championing employee engagement. The company is looking for a strategic thinker with HR experience and a passion for creative people initiatives.

Software Engineer, AI / Full Stack

Company: Squint.ai

Location: USA

Posted Nov 19, 2024

Squint is a Manufacturing Intelligence Platform that uses AI and AR to make every operator an expert. They are looking for Software Engineers to build the platform, focusing on AI-powered full-stack projects. The company is committed to creating a diverse and inclusive workplace.

Customer Support Representatives - Automated Health Systems

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a Customer Support Representative to work from home, providing services to Automated Health Systems. The job requires excellent communication skills, patience, and empathy. The company offers flexible scheduling, competitive pay, and benefits.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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