Customer Service Jobs in USA

485,805 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Strategic Customer Success Manager

Company: Automattic Careers

Location: USA

Posted Nov 19, 2024

WordPress VIP is looking for a strategic senior Customer Success Manager to help drive adoption, value realization, and retention among their key enterprise accounts. The role requires experience with enterprise customers, technical expertise, and strategic thinking.

Financial Sales Representative

Company: Facet

Location: USA

Posted Nov 19, 2024

The job posting is for a Financial Sales Representative at Facet, requiring a passionate and skilled individual to engage with potential members, build relationships, and convey the value of professional financial planning. The role involves conducting meetings, managing a pipeline, and explaining the planning process. The company offers a competitive salary, benefits, and a flexible work environment.

Director, Client Experience

Company: Unlockhealth

Location: USA

Posted Nov 19, 2024

Unlock Health is a marketing and advertising agency that breaks down walls in healthcare by combining the best teams to help clients live their mission. The company is looking for a Director Client Experience Web Direct Manager to oversee the client experience team and manage client relationships.

Clinical Educator

Company: Agape Care Group

Location: USA

Posted Nov 19, 2024

Agape Care Group is seeking a Clinical Educator RN to join their team. The role involves facilitating new hire orientation, providing ongoing education, and identifying learning needs of staff. The company offers great benefits, including tuition reimbursement, paid time off, and professional development opportunities.

Content Manager

Company: WillowTree

Location: USA

Posted Nov 19, 2024

The job posting is for a Content Manager at Fuel iX, a company that offers a platform for generative AI and intelligent experiences. The role involves developing and executing a comprehensive content marketing strategy, creating and managing diverse content assets, and collaborating with cross-functional teams. The company offers a great culture, opportunities for growth and development, and a competitive salary.

Marketing Measurement Strategist

Company: General Motors

Location: USA

Posted Nov 19, 2024

The job description is for a Marketing Measurement Strategist Corporate Brands role at General Motors. The individual will lead the delivery of marketing mix model MMM insights for Chevrolet, help media teams quantify the sales impact of their media spend, and provide recommendations for budget optimization.

Senior Technical Account Manager

Company: Rye

Location: USA

Posted Nov 20, 2024

RyeRye is a startup that enables companies to sell products on their own site or app without managing inventory or fulfilling orders. They are looking for a Senior Technical Account Manager to join their team and own the post-sales customer relationship.

Staff Backend Engineer

Company: Bestow

Location: USA

Posted Nov 19, 2024

Bestow is a leading insurance technology platform that offers a remote and hybrid workplace, competitive salary, and equity. The company values diversity and has received several awards for being a great place to work.

Senior Compensation Analyst

Company: Mozilla

Location: USA

Posted Nov 19, 2024

Mozilla Corporation is a nonprofit technology company that has shaped the internet for the better over the last 25 years. They make pioneering brands like Firefox and Pocket, and are committed to making the internet better for people. The company is looking for a Compensation Analyst to assist in the development and implementation of compensation programs.

Customer Success Manager

Company: Perforce

Location: USA

Posted Nov 20, 2024

Perforce is a company that values creativity, collaboration, and wellness. They are looking for a Customer Success Manager to join their team, who is customer-focused, experienced in managing and growing customer accounts, and has a high level of empathy. The company is passionate about helping enterprises use data to accelerate data-driven transformation and is committed to being an equal opportunity employer.

Premium Onboarding Partner

Company: Doordashusa

Location: USA

Posted Nov 19, 2024

DoorDash is looking for a Premium Onboarding Partner to partner with their highest value merchants, providing a best-in-class onboarding experience. The successful candidate will build long-lasting relationships with merchants, work with account owners, and own a book of business.

Project Manager- Strategic Growth Initiatives

Company: Blend360

Location: USA

Posted Nov 20, 2024

BLEND360 is a forward-thinking company seeking a project manager to lead strategic efforts and improve customer experience. The ideal candidate will be adaptable, a strong problem solver, and able to work on multiple initiatives simultaneously.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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