Customer Service Jobs in USA

485,805 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Product Manager

Company: ForceMetrics

Location: USA

Posted Nov 18, 2024

ForceMetrics is seeking a self-starting Product Manager to join their team in building products that make a difference. The company is committed to transforming data for social change and empowering responders to make better decisions.

Teladoc Customer Service Representatives

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a customer service representative to work from home, providing services for a telemedicine provider. The job requires strong attention to detail, excellent communication skills, and the ability to work independently. The company offers flexible scheduling, competitive pay, and benefits such as one-on-one mentorship and free certification.

Senior Mulesoft Developer

Company: NTT DATA

Location: USA

Posted Nov 18, 2024

NTT DATA is a global innovator of business and technology services, seeking a Senior Mulesoft Developer to join their team in Toronto. The job involves leading implementation projects, providing technical leadership, and designing technology solutions.

Director, Trust & Safety and Privacy Program Management

Company: Mozilla

Location: USA

Posted Nov 19, 2024

Mozilla Corporation is a nonprofit technology company that aims to make the internet better for people. They are seeking a Director to lead their Trust and Safety efforts and oversee a cross-functional team. The role requires a unique blend of technical expertise, strategic leadership, and a deep understanding of Trust and Safety and privacy challenges.

Customer Assurance Manager

Company: Optimaldynamics

Location: USA

Posted Nov 19, 2024

Optimal Dynamics is a high-growth company that aims to automate and optimize the logistics industry through advanced analytics. They are looking for a Success Assurance Manager to ensure customer success and drive product adoption.

Technical Program Manager

Company: Automox

Location: USA

Posted Nov 19, 2024

Automox is seeking a Technical Program Manager to lead complex projects, drive business operational efficiencies, and contribute to architectural design decisions. The company values a one-team mentality, encourages collaboration, and offers a competitive salary, equity, and benefits.

Sr AWS Architect

Company: CGI Group, Inc.

Location: USA

Posted Nov 18, 2024

The job posting is for an AWS Cloud Solution Architect position at CGI Federal, requiring 15 years of experience with AWS Cloud AWS, Certifications, and strong communication skills. The job involves designing and implementing cloud-based solutions, collaborating with clients, and supporting AWS deployments. The company offers competitive compensation, comprehensive insurance options, and a positive work environment.

Customer Support Representatives - Automated Health Systems

Company: NexRep

Location: USA

Posted Nov 19, 2024

The job posting is for a Customer Support Representative to work from home, providing services to Automated Health Systems. The job requires excellent communication skills, patience, and empathy. The company offers flexible scheduling, competitive pay, and benefits.

Senior Oracle SOA Developer

Company: Acentra Health

Location: USA

Posted Nov 18, 2024

Acentra Health is a company that empowers better health outcomes through technology services and clinical expertise. They are a team of experienced leaders, clinicians, and technologists who come together to redefine expectations for the healthcare industry. They offer a range of benefits and a competitive compensation package.

Customer Service Risk Teammate

Company: eBay

Location: USA

Posted Nov 18, 2024

eBay is a global ecommerce leader that empowers millions of buyers and sellers. The company is committed to pushing boundaries and leaving its mark on the future of ecommerce. The role of Customer Experience Risk Teammate is a career path offering diverse opportunities, providing exceptional service to customers and promoting high seller standards.

Technical Project Manager

Company: CardFlight

Location: USA

Posted Nov 18, 2024

CardFlight is looking for a Technical Project Manager to join their location-neutral team. The role involves owning various aspects of CardFlight initiatives, collaborating with stakeholders, and driving project delivery. The company offers a competitive salary, benefits, and a positive work environment.

Software Engineer, AI / Full Stack

Company: Squint.ai

Location: USA

Posted Nov 19, 2024

Squint is a Manufacturing Intelligence Platform that uses AI and AR to make every operator an expert. They are looking for Software Engineers to build the platform, focusing on AI-powered full-stack projects. The company is committed to creating a diverse and inclusive workplace.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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