Customer Service Jobs in USA

485,805 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Content Marketing Manager

Company: Tremendous

Location: USA

Posted Nov 14, 2024

Tremendous is a company that offers a fast, free, and flexible way to send bulk payouts to people in over 200 countries. They have a fully remote culture and are profitable and growing without outside investors. They are looking for a Content Marketing Manager to help scale their content creation efforts.

Entry Product Manager , Security Services

Company: Ensono

Location: USA

Posted Nov 14, 2024

Ensono is a company that aims to be a relentless ally, empowering clients to achieve key business outcomes. They value honesty, reliability, curiosity, collaboration, and passion. The company offers a range of benefits, including unlimited paid days off, flexible work schedule, and wellness program.

Software Engineer, Vulnerability Management

Company: Stripe

Location: USA

Posted Nov 14, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Software Engineer to join its Vulnerability Management team to identify and prioritize vulnerabilities in its systems.

Sr. Director, Product Management - Supply Chain Detection and Response

Company: SecurityScorecard

Location: USA

Posted Nov 15, 2024

SecurityScorecard is a global leader in cybersecurity ratings, with a patented rating technology used by over 25,000 organizations. The company has received various awards and recognition for its culture and innovation.

Customer Success Manager

Company: Steercrm

Location: USA

Posted Nov 15, 2024

Steer is looking for a Customer Success Manager to build relationships with customers, drive product adoption, and empower them to fulfill their goals. The role requires 3+ years of B2B SaaS customer success account management or consulting experience, and a strong customer-facing and presentation skills.

Strategic Finance Manager

Company: Pipe17

Location: USA

Posted Nov 15, 2024

Pipe17 is a venture-funded software startup that offers an innovative SaaS platform for ecommerce operations. The company is committed to building trust and making the world more agreeable for its employees, customers, and communities. The Finance and Revenue Operations Manager role is responsible for overseeing financial and revenue operations activities, integrating development, sales, marketing, and customer success to drive sustainable growth.

Senior iOS Engineer

Company: Booksy

Location: USA

Posted Nov 14, 2024

The text describes Booksy, a company that connects beauty professionals with customers, and is looking for a Senior iOS Engineer to join their team. The company values its employees and offers a range of benefits.

Product Designer

Company: SingleFile

Location: USA

Posted Nov 15, 2024

SingleFile is looking for a Product Designer to join their remote team. The role involves designing intuitive and effective user experiences for complex workflows, working closely with cross-functional teams, and conducting user research and testing.

Bilingual Customer Service Representative

Company: Stafi

Location: USA

Posted Nov 14, 2024

The job posting is for a bilingual customer service representative at Stafi Live, requiring fluency in English and Spanish, excellent communication skills, and flexibility to work varying hours. The role involves providing exceptional customer support, resolving issues, and delivering accurate information about products and services.

Customer Service Operations Supervisor

Company: Garner Health

Location: USA

Posted Nov 15, 2024

Garner Health is seeking a Customer Service Supervisor to lead a team of Associates and Senior Associates in their fast-growing Concierge team. The role is focused on delivering a best-in-class member experience by digitally engaging with members to help them find the right healthcare for their needs.

Channel Sales Engineer

Company: Horizon3.ai

Location: USA

Posted Nov 14, 2024

Horizon3ai is a fast-growing remote cybersecurity company dedicated to enabling organizations to proactively find, fix, and verify exploitable attack vectors. They are looking for a Channel Sales Engineer to join their team and help partners understand the value and capabilities of their products and services.

Customer Service Representative

Company: AtWork Group

Location: USA

Posted Nov 14, 2024

The job posting is seeking a dedicated and enthusiastic Customer Service Representative to join their team. The role involves providing exceptional support to clients, communicating effectively, and analyzing customer needs. The job requires strong communication skills, proficiency in office applications, and experience in customer service or call center environments.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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