Customer Service Jobs in USA

485,806 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Designer - Learner Assessments

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. The company is looking for a Senior Product Designer to design innovative assessment experiences for learners and educators.

Senior Backend Engineer - Mailing specialist

Company: Oppizi

Location: USA

Posted Nov 14, 2024

Oppizi is a multichannel player in offline performance marketing, offering five channels for tracking, scaling, and optimizing flyering campaigns. They operate in 10 countries and work with flagship accounts like Uber, DoorDash, and Amazon.

Senior Staff Software Engineer- Authentication and Authorization systems

Company: Gusto, Inc.

Location: USA

Posted Nov 14, 2024

The job posting is looking for a Senior Staff Software Engineer to lead the development of secure authentication and authorization systems. The role requires experience in building and managing scalable identity management systems, collaborating with cross-functional teams, and staying up-to-date with industry trends and best practices.

Assessment Content Creator - Math (Middle School 6-8)

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a talented and experienced assessment content creator to join their team, with a focus on creating innovative K-12 assessments. The company values diversity, equity, and inclusion, and offers a range of benefits and perks to its employees.

Director of Accounting

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are looking for an experienced Director of Accounting to lead their finance operations and manage a team of five staff members.

Senior Manager - ELA Assessment Content

Company: Khan Academy

Location: USA

Posted Nov 14, 2024

Khan Academy is a nonprofit organization that aims to provide a free world-class education to anyone, anywhere. They are seeking a senior manager for ELA assessment content to join their Assessments team.

Director - Field Sales

Company: Restaurant365

Location: USA

Posted Nov 14, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurants. They are looking for a Director of Field Sales to lead a team of sales managers and account executives. The ideal candidate will have experience in SaaS outside sales and a proven track record of exceeding quota targets.

Product Design Manager

Company: Close

Location: USA

Posted Nov 14, 2024

Close is a 100 remote company that values autonomy and impact. They are looking for a seasoned Product Design Manager to guide and shape their growing team. The role involves overseeing the design of their web, desktop, and mobile apps, and playing a key role in the design and development of new features.

Customer Account Manager

Company: brightwheel

Location: USA

Posted Nov 14, 2024

Brightwheel is a technology brand in early education that aims to provide high-quality education for every child. The company is committed to diversity and inclusion, and its employees are passionate about improving the world through education and technology.

Senior Director - Enterprise Risk Management

Company: PosiGen

Location: USA

Posted Nov 14, 2024

PosiGen is committed to delivering solar energy solutions and is growing rapidly. The Senior Director Enterprise Risk Management will be responsible for monitoring and managing risks associated with the company's strategies and goals.

Community Manager

Company: Pax8

Location: USA

Posted Nov 14, 2024

The Community Manager plays a key role in the Workplace Experience Americas team, responsible for managing the day-to-day operations, meetings, and events at Pax8 Americas offices. They deliver the desired outcomes from the business by continuously updating and improving our spaces to perform as a manifestation of the Pax8 Marketplace.

Director, Retail Planning - Amazon

Company: Nutrafol

Location: USA

Posted Nov 14, 2024

Nutrafol is seeking a Director Retail Planning to join the Amazon team. The role involves forecasting and monitoring daily sales performance, making adjustments, and owning monthly targets and metrics for the Amazon channel.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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