Customer Service Jobs in USA

485,806 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Product Designer

Company: OneSignal

Location: USA

Posted Nov 12, 2024

OneSignal is looking for a Senior Product Designer to help design the UX of their customer engagement platform. The ideal candidate has experience designing for B2B SaaS products, conducting usability testing, and leading design teams. The company offers a competitive salary, equity program, and comprehensive benefits.

Senior Data Scientist - Safety Insights

Company: Reddit

Location: USA

Posted Nov 12, 2024

Reddit is looking for a Senior Data Scientist to join their Safety Insights Data Science team. The team provides qualitative user research and quantitative data science insights for product development, scaled abuse detection, and safety operations. The job requires 4+ years of data science and product analytics experience, proficiency in relational database, SQL, Python, and statistics, and ability to communicate complex topics to technical and non-technical audiences.

Implementation Manager

Company: Buildout

Location: USA

Posted Nov 12, 2024

Buildout is a company that provides software products and services to commercial real estate brokers, aiming to help them find and transact properties more efficiently. The company has a strong focus on customer satisfaction and has a team dedicated to customer onboarding and support.

Staff Product Manager - Styles

Company: Webflow

Location: USA

Posted Nov 12, 2024

Webflow is a Website Experience Platform that empowers modern marketing teams to build and optimize stunning websites. The company is looking for a Staff Product Manager to own the vision and roadmap for one of its core visual development capabilities, Styles.

Payroll Tax Lead

Company: Angi

Location: USA

Posted Nov 12, 2024

The company is looking for an experienced Payroll Tax Lead to join their team. The role involves managing payroll tax accounts, processing tax payments, and ensuring compliance with federal, state, and local tax authorities. The company offers a competitive salary, benefits, and a rare opportunity to work with a motivated team.

Business Development Representative (BDR)

Company: Bishop Fox

Location: USA

Posted Nov 12, 2024

Bishop Fox is a professional services firm focused on offensive security, seeking a Business Development Representative to build relationships with potential customers and help them secure their networks, data, and applications.

Customer Success Specialist - Digital

Company: Vercel

Location: USA

Posted Nov 12, 2024

Vercel is looking for a Digital Customer Success Specialist to manage customer interactions, provide product knowledge, and build customer rapport. The role requires technical knowledge, customer engagement skills, and the ability to work efficiently across multiple time zones.

Finance & Strategy Manager

Company: brightwheel

Location: USA

Posted Nov 12, 2024

Brightwheel is a company that aims to provide high-quality early education for every child by giving teachers more time with students and engaging parents in their kids' development. The company is seeking a Finance and Strategy Manager to join their team and is committed to creating a diverse and inclusive work environment.

Staff Software Engineer - Booking

Company: Airbnb

Location: USA

Posted Nov 12, 2024

The job posting is for a Booking Staff Engineer at Airbnb, responsible for leading the development and refinement of major subsystems that power Airbnb bookings. The role requires experience with distributed systems, business workflow systems, and strong coding abilities. The company is committed to inclusion and diversity, and the role is remote eligible.

Product Manager - Reporting

Company: Restaurant365

Location: USA

Posted Nov 12, 2024

Restaurant365 is a SaaS company that provides a cloud-based platform for restaurant accounting and backoffice operations. They are looking for a Product Manager to lead the R365 reporting suite, with a focus on empowering team members and driving reporting offerings.

Senior Manager - Revenue and Financial Operations

Company: Olo

Location: USA

Posted Nov 12, 2024

Olo is a leading SaaS platform that helps restaurants deliver personalized guest experiences. They are seeking a Senior Manager Revenue and Financial Operations to oversee billing and revenue process improvement. The ideal candidate will have experience in a SaaS environment and ability to drive change through process improvements and systems implementations.

Senior Data Science Manager, Ads Platform & Experience

Company: Reddit

Location: USA

Posted Nov 12, 2024

Reddit is looking for a Data Science Leader to work on its advertising platform. The company is committed to building a highly differentiated ads business and is seeking a results-oriented and strategically minded leader to lead a team of data scientists.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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